Medical Students

Testimonials

Please browse the testimonials below to see what our clients have to say about our outstanding legal services.

Academic Appeals - Academic Complaints - Academic Integrity - Academic Misconduct - Cheating - Collusion - Complaints to the OIA against Universities - Disciplinary - Exclusions - Expulsions - Extenuating Circumstances - Failed resits for OSCE/ISCE/PACES - Failed resits for written paper - Failed resits - Failed retake year - Fitness to Study - Fitness to Practise - Mitigating Circumstances - Panel Hearings - Plagiarism - Poor Referencing - Procedural Irregularities - Professionalism - Withdrawal - Withdrawn from Universities - Representation before Panels and Committees - Termination of Studies

Year 3 medical student (‘our client’) on the MBChB Medicine programme (‘programme’) sat and failed the end of year Knowledge exams, Paper A and Paper B which are written exams. Before resitting both Papers, our client was given two options to either (i) submit an Extenuating Circumstances form with supporting evidence; or (ii) to resit the Knowledge exams. Our client sat and failed the resit and was withdrawn from the programme. RT Coopers were instructed to draft the appeal. RT Coopers drafted a detailed academic appeal on the grounds of material procedural irregularity in the conduct of the assessment and exceptional circumstances. The appeal was upheld. First published on Google Business Profile.

‘I was going through the hardest moment of my life before my appeal, and I put my trust in Dr Cooper to help me through. She was very professional and firm, but also understanding and patient with me. Not only did she work efficiently and thoroughly on my appeal but she also checked in and still checks in on me for my well-being. she helped advise me on how to handle any barriers that came my way and no matter how difficult times seemed she encouraged me to persevere and see things through. Dr Cooper is very thorough with her research on even the most niche scenarios and topics regarding your specific case, and she goes far and beyond to provide a strong reliable case that reflects you as accurately as possible. Dr Cooper helped organise and structure so much around my case and was a voice for me and my family during times when we struggled to be that voice. For anyone going through what I went through I strongly recommend you to choose Dr Cooper to represent you for your case’. THG

Parent of THG:

‘When our daughter was withdrawn from university it shattered our lives. Dr Cooper has worked tirelessly on our case and we couldn’t have been successful in upholding our appeal without her. Not only does she have plenty of experience in what she does, but she also went the extra mile to fight our case. We are forever thankful for all the work and support Dr Cooper has given us’. Kudzie Laiza

Year 4 medical student was asked to repeat Year 4 due to 30 professionalism points (threshold is 25 points). The Board of Examiners had concerns about the pattern of behaviour and believed there was no insight gained during the programme. RT Coopers advised on the appeals, did not draft them. The student’s appeal was finally upheld at Level 3.

‘I spoke to several law firms when seeking advice on an academic appeal. Initially I was rebuffed; my case thought to be unwinnable. I eventually found Rosanna (RT Coopers), who saw things very differently. Her experience and erudition ultimately guided me to a successful outcome, for which I'm very grateful. I can't recommend her highly enough.’ G

Year 3 medical student on the MBChB (Hons) programme failed the OSCE and knowledge paper comprising Single Best Answer questions and had to resit. The medical student then sat resit for the Knowledge paper and OSCE and failed the resit. At this point, the student had reached the maximum period of registration for medicine at the university. The medical student was excluded from the programme although the student had extenuating circumstances some known and some undiagnosed when RT Coopers were instructed. The unprecedented situation was that because the student had reached the maximum period of registration for medicine, the university could not consider the extenuating circumstances. According to the regulations of this university, in very exceptional circumstances, as a result of an academic appeal, a student may be granted a further two-year extension to the maximum period of registration at the discretion of the Pro Vice-Chancellor. These were very exceptional circumstances as the student was seeking an extension to the maximum period of registration provided the academic appeal was upheld.

The student had already submitted a stage 1 appeal against the exclusion seeking the discretion of the Pro Vice-Chancellor for a one year extension to the maximum period of registration, which was rejected. RT Coopers were instructed to draft the stage 2 appeal against the exclusion and based on the strength of the appeal, prepared a grievance seeking the extension to the registration. The appeal was upheld. The grievance was accepted, and a two-year extension was granted. The medical student is returning to medical school.

‘I started Medicine as a school leaver in 2016, however after several resits as well as a leave of absence, found myself facing exclusion from the course in 2022 if I did not pass my third year resit exams. This was due to reaching maximum registration period for students in the UK- we are given three extra years from our anticipated graduation date to actually graduate, and my previous repeat of Year 1 as well as a leave of absence after leaving Year 2 early + subsequent Year 2 resit had taken up those three years. This caused me extreme anxiety when preparing for the exams.

After failing my resits and being excluded from the course due to reaching the maximum registration period, RT Coopers was recommended to me by a fellow medical student. I am so grateful to have Dr. Cooper on my side while going through the Grievance process. After my initial appeal that I wrote myself was rejected, I knew the Grievance would be my last chance to make my case to have my extension granted and be able to complete my medical degree. I was exhausted and extremely stressed out, but the minute I spoke to Dr Cooper I knew I was in the right hands.

Dr Cooper is kind but firm in her approach, and her determination motivated me to put my best foot forward for the grievance. Throughout the grievance process Dr Cooper was always checking in on me while working tirelessly on my case. She works extremely hard and this shows in the difference between the appeal I wrote and the document produced with Dr Cooper was truly impressive. Rosanna treats each of her clients on an individual basis and truly fights for them- there are no cookie cutter cases with her! Even after the Grievance was submitted, Dr Cooper continued to check in on me to see how things were progressing. It brought me immense comfort to know that I had someone as dedicated as her in my corner. Rosanna is unlike any lawyer I have ever met; anyone who has been through the Grievance process at University will tell you just how draining it is. It's easy to feel lost in a sea of paperwork and reduced to just a number from your school, but her sense of humour and empathy are what got me through sleepless nights working on my case. In addition to this, she took the time to advise me on how to set myself up for success via my mindset and work ethic for when the Grievance hopefully would be accepted. I am now delighted that after a long wait and a lot of hard work, my Grievance has been accepted and I will be able to continue my medical studies!

With Rosanna you have a supporter for life, incredibly she has still been a source of advice on further proceedings and continues to check in even after my positive outcome. I cannot recommend RT Coopers enough, the Medical School appeals process can be a lengthy and overwhelming one, but I was at peace knowing that with Dr Cooper I had the best shot possible at another chance. I can say without a doubt that she is the best in the business, and I will be forever grateful to her’. Yagik

Medical student repeating Year 3 on the MBBCh Medicine programme (‘programme’) failed to pass Summative Assessments despite repeating Year 2 and Year 3. the medical student failed the resit for the written assessment in repeat Year 3 and was withdrawn from the programme. RT Coopers were instructed at this point. RT Coopers drafted a robust appeal on grounds of procedural irregularities and extenuating circumstances. Appeal upheld. Student allowed to recommence programme.

‘I recently appealed a decision made by my university and used RT Coopers to help me draft it. Rosanna has been amazing through the entire process, not just professionally, but also personally. She has been there every step of the way, providing advice, showing support and alleviating all my concerns. I couldn't recommend her enough. Because of her experience she knew exactly what arguments carry weight in the appeals procedure. The appeal was very detailed, clearly showing the time and effort she took into drafting it and showing that she had been listening’. A Rev

Year 3 medical student on the MBChB (Hons) programme failed resit for repeat Year 3 written paper comprising Single Best Answer questions. The medical student was excluded from the programme although the student had extenuating circumstances some known and some undiagnosed when RT Coopers were instructed. The unprecedented situation was that the student had reached the maximum period of registration for medicine and the University could not consider the extenuating circumstances as this was the end of the road for the student. These were very exceptional circumstances as the student was seeking an extension to the maximum period of registration provided the appeal was upheld.

The student had already submitted a stage 1 appeal which was rejected. RT Coopers were instructed to draft the stage 2 appeal against the exclusion and based on the strength of the appeal, to seek the extension to the registration. The appeal was upheld. First Published in Google My Business Review.

NB: Extraordinary outcome. One of the most difficult appeals due to the unprecedented nature of the case.

‘I had an extremely difficult case involving the medical school. I had disabilities both known and unknown, lots of personal issues that happened last year, and had reached the end of my registration period. During this difficult and stressful time, Dr Cooper was amazing with her work, persistence, and effort for my case. I also appreciate that she would call and get me involved as well with working my case so that she could make me the best case. I am still awaiting my results, but I appreciated working with her so much and would recommend that anyone in a similar situation reach out. Dr Cooper is not only a great solicitor, but she is also an amazing person inside and out. She was a great support.
UPDATE: My grievance went through and I will be returning to medical school! I cannot thank Dr Cooper enough for her help and support. She was as happy and delighted as me when she heard the news. We spent a lot of time together building our 100+page case and never did she let anything slip. Attention to every detail, research, and most of all, a strong proposal, is what I believe made a precedent in this case’. E

Father of medical student studying on the MBChB Medicine programme failed the OSCE resit and was withdrawn from the MBChB programme - RT Coopers were instructed to draft the appeal against the decision to withdrawn the medical student – the appeal was drafted on grounds of procedural irregularity and mitigating circumstances – the medical student did not submit a mitigating circumstances form and declared fit to sit OSCE resit – the appeal was upheld – medical student returning to medical school. First published in Google my Business Reviews.

‘The best decision we ever made"... If you are looking at this Solicitors because you have failed your medical examinations and been excluded from University you are lucky enough to have found the right place to help you. Sadly this is what happened to my son, and if maybe like ourselves you have read the Uni. appeals process and started filling in the forms, let me stop you there. The truth is the appeals process is not run by your medical school and your Tutors, its run by the University staff and their Solicitors. Things that you believe are valid become irrelevant to them, but things that you believe are inconsequential can win your appeal. I cannot say if you will be successful, but I can tell you that the appeal my son put together and the appeal Rosanna Cooper put together for us after the off chance of contacting them, was like night and day, and after reading Rosanna's appeal it was obvious my son would not of succeeded and be restarting his medical course this September. If you are going up against the Universities Solicitors you need a Solicitor in your corner as they know things about the appeal/procedure you can't begin to think of. You only get 1 chance at the appeal so make sure you throw everything you can at it and RT Coopers is the best weapon you will have’. Stephen Norman

Student accused of poor referencing - Failed Module as a result and asked to repeat year - RT Coopers drafted appeal - Quick turnaround by university - Appeal upheld - First Published in Google My Business Reviews

'Dr Rosanna Cooper was especially helpful in my case. I don’t think I could have appealed without her expertise. Throughout the process she was extremely informative and made sure I knew exactly what was happening. She was able to pick out features of my case that previous lawyers did not. Dr Cooper looked at my case thoroughly, with empathy for my situation. I would definitely recommend her! Update: I’ve received the outcome for my appeal and it has been upheld! This would not have been possible without the support and expertise of Doctor Cooper. As mentioned earlier, I would definitely recommend her work!' JM

Third year medical student - Student drinking heavily during night out - No recollection of behaviour on the night - Student accused of breaches of university regulations as a result of the following acts against female students: threatening, intimidating, disorderly conduct, causing nuisance and harassment. Student also accused of breaches of the fitness to practise regulations as the student’s professionalism and suitability were called into question - There was a substantial risk of exclusion from medical school due to the gravity of the allegations and the overwhelming evidence against the student. RT Coopers advised student and assisted in drafting a statement for submission to the Disciplinary Committee - Student attended Disciplinary Committee hearing - The outcome was accepted by the student who was suspended from university for a period and at the end of suspension will complete final year of medical school. First published in Google My Business Reviews

'RTC is an excellent, professional team who validate and resolve difficult emotions and strategise to the nth degree to get the favourable outcome. I can't thank the team enough. I am so grateful for the rapport I have attained with the multidisciplinary team. I will be sure to pursue range of endeavours with them in future. Thank you RTC team. Thank you Rosanna'. MC

Second year medical referred to Fitness to Practise (FTP) Panel. The student was asked by University to initially attend an advisory meeting following serious concerns raised by fellow medical students – concerns were about events that allegedly happened during COVID 19, including sexual misconduct. Medical student had no recollection of these alleged events. The allegations were brought over one year later. RT Coopers advised and assisted student to ensure that the allegations did not go beyond the advisory stage as the student was due to appear before an FTP advisory panel constituted for stage 1 investigation. RT Coopers instructed to investigate and advise on how to structure statement and particularise grounds to defend allegations. Because of the work done by RT Coopers, the medical student did not have to go before a full FTP panel or get referred to a disciplinary panel as the case was dismissed at the advisory stage.

'Rosanna was very patient and understanding when I came to her to explain my situation. She spent a long time with me making sure I could relay the facts of the matter in a consistent and organised manner, and her notes allowed me to put together a decisive statement that explained my situation far more succinctly than I could ever have managed alone. I am very grateful to her for the time and care she spent on my case, it made all the difference!' MH

Parent of third year medical student excluded from the MBChB Medicine degree - RT Coopers drafted the academic appeal on ground that there exists or existed circumstances affecting the student's performance of which, for a credible and compelling reason, the Examination Board or equivalent body may not have been made aware when the decision was taken and which might have had a material effect on the decision - the appeal was upheld - the student is recommencing MBChB Medicine degree - First published in Google My Business Reviews

'I would highly recommend RT Cooper Solicitors to anyone seeking experts in education law. Rosanna was fantastic in her support and knowledge of the University System. I would like to thank Rosanna and her team for their professional yet personal service, and their swift and decisive action. I would have no hesitation in using their services again, and in recommending them to friends and colleagues.' Colin Neild

Medical student excluded from medical school - RT Coopers gave advice and support - Student appeal upheld - First published in Google My Business Reviews

'Rosanna was extremely empathetic, caring and understanding and was there for me in my time of need. I knew she wasn’t there to take advantage of a desperate medical student and really showed exemplary understanding of how to be a wonderful human being! Thank you so much - I’ve learnt so much in a short space of time'. A S

Final year (male) medical student on BM5 Medicine programme falsely accused of sexual misconduct against another medical student (female) after a party. The case was not properly investigated by the investigation officer and was referred to a Disciplinary Panel – it took 18 months for the case to be heard by a Disciplinary Panel - during this period RT Coopers worked tirelessly with the student to build a robust defence of the allegations – RT Coopers drafted a detailed statement and advised on every aspect of the case including the evidence that had to be adduced to give the student a chance of becoming a doctor - by the time the Disciplinary Hearing was held the programme had come to an end - despite the lack of evidence furnished by the accuser, a warning was given with thankfully no referral to fitness to practise – the student accepted the outcome and did not appeal in order to move on and start career - there could have been serious ramifications if the case was not handled with the care, sensitivity, dedication and eye for the minutest detail – Now medical doctor. First Published in Google My Business Reviews

'Rosanna was the lawyer assigned to my case at RT Coopers. She has been so so helpful with my case, I don't know how I would've gotten through without her. I had contacted about 20 different lawyers before finding Rosanna but right from my first call with her, I could tell Rosanna was passionate and would dedicate herself to my case until resolution. Even before giving me a quote for her work, she had spent many many hours on my case combing over each detail and contacted me regularly to make sure she got everything right. She's been an essential source of moral support over the last year and a half. When I needed help the most, she worked day and night to make sure I was defending myself in the best way possible. She was always reachable on her phone no matter the time, and always quick to reply over email as well. There's just too many good things to say about Rosanna and I can't recommend her enough, I am very grateful to have found her in my darkest hour. Thank you so much Rosanna!' VL

First year medical student - Conditions set by University - Conditions Not met - Excluded from University - RT Coopers drafted appeal on grounds of Mitigating Circumstances - Appeal successful - First published in Google My Business Reviews

'Amazing law firm and I highly recommend RT Cooper Solicitors. Dr. Rosanna Cooper gave me honest and detailed advice about my appeal from the first time I had contacted the firm. She is extremely intelligent, hardworking and caring, she understands people and was able to console me at my most difficult time. She was able to efficiently and collaboratively put together a 100 page document to support my case and the appeal was a success. I am very thankful for her professional and personal help'. Lucy Wang

Third year medical student studying on the Medicine and Surgery MBBS degree course - unfairness and unconscious bias during placement led to the student’s professionalism being called into question in circumstances that were unfair and unjust with no basis; yet far reaching consequences - a competitor law firm drafted level 1 and level 2 appeals unsuccessfully - by the time RT Coopers got involved the chances of success were slim - RT Coopers worked with the student during long hours to prepare the level 3 review pulling out all the stops - the grounds of appeal were procedural Irregularities and unreasonableness - the university held that there were grounds for a level 3 review and a fresh investigation of the appeal had to be conducted - the adjudicator has decided that there are sufficient grounds to refer the case to the board of examiners to ratify the decision - positive outcome so far

'Amazing law firm. Highly recommend Rosanna Cooper for any academic appeal. Had an experience with a lawyer before Rosanna and the difference was staggering. Rosanna kept in contact with me from start to finish. Making the long stressful process of an appeal that lasted 4 months that little bit easier. Rosanna is a perfectionist and stayed on the phone with me for hours on end to really get under the nitty gritty details of my appeal. Her attention to detail and scientific approach made a great appeal and would recommend to anyone searching for a lawyer for an academic appeal to University'. Ma Alr

Second year Medical student studying the Non-Modular Degrees of Bachelor of Medicine and Bachelor of Surgery- marginally failed the resit for the clinical paper -did not submit extenuating circumstances form - withdrawn from the MBBCh - RT Coopers held face to face consultation with IM to particularise the grounds of appeal - RT Coopers drafted appeal against the decision to withdraw IM from the MBBCh

'The help and support I received from Rosanna is more than I could have asked for. I am so grateful of the true care she put into my case and the support and advice she gave me throughout the entire process. I would like to just say thank you for being so kind and thinking about every decision in this case with such care. If I could give more than five stars I would. I was so happy with the guidance given to me from day one as to what evidence I needed to look into as well as the aspects of my case I needed to look into deeper. If it wasn’t for Rosanna I would have been completely overwhelmed and lost with getting back into university. Thanks again'. IM

Second year Medical student studying for the Non-Modular Degrees of Bachelor of Medicine and Bachelor of Surgery - marginally failed resit - did not submit extenuating circumstances form - withdrawn from the MBBCh - given a Certificate of Higher Education by the University - RT Coopers held face to face consultation with ND to particularise the grounds of appeal - RT Coopers drafted academic appeal on grounds of procedural irregularities and extenuating circumstances - academic appeal successful - allowed to return in September instead of retaking the year

'Would just like to let you know that I’ve been re-instated at University for medicine, and will be going back this September! Thank you so so much for your help, I can’t thank you enough, it has allowed me back on to my dream course and hopefully I’ll become a doctor! (Fingers crossed)'. ND

Third year medical student withdrawn from program- failed resit - held consultation with PS via audio to particularise the grounds of appeal - RT Coopers then drafted detailed academic appeal on grounds of procedural irregularities and mitigating circumstances requesting permission from the university to allow PS to re-enrol on the program - university outside of the UK - appeal successful - first successful appeal in the history of this university

'I would give Dr. Cooper more than five stars for her tenacious effort, advice and help during my case. She works extremely hard and puts all her efforts towards analysing the case. When I faced probably the most difficult academic situation, Dr. Cooper was there to rely on for strength and keeping focused. She was very professional and accommodating to me despite a huge time difference. I found her services more useful and helpful than any lawyer in the United States. She is able to analyse a different country’s system of educational law, so I highly recommend her even if you aren’t based in the UK. She handles the cases directly and there is no delegation to another unknown lawyer which I really valued. She is always prompt in replying to emails and managing the workload despite deadlines. She helped ease the burden of what I had to do in a deadline driven academic fight. I was under extreme pressure and honestly could not have completed what I needed to do without her. From looking at evidence with a critical eye to advising on who to seek for support, she is a woman of many talents. My school kept making my case seem bleak with no other options and that no other student had been successful in cases before. However, Dr. Cooper and I broke this supposed trend. It was the most surprising and satisfying feeling to know it had been a positive outcome. Most importantly I felt she really cared about me and my case. She was empathetic of how much emotion and high stakes were involved with my case. She was able to help me seperate myself from emotions and the work that sits pending. I wouldn’t have had the will to move forward and put myself in the right headspace without Dr. Cooper. There aren’t words to describe truly how she has helped. Thank you so much'. PS

Third Year Medical Student Suspended - Disciplinary Proceedings for non acdemic allegations - Fitness to Practise also - held face to face consultation to particularise the grounds of appeal - RT Coopers drafted Statement which was presented to Panel - Representation at Fitness to Practise Hearing - Successful Outcome

'Rosanna from RT Coopers Solicitors saved my life. I contacted her when I was in dire need of legal advice for a fitness to practice case that could have ended my medical career when I was in my third year of medical school. Rosanna went above and beyond to help me; she spent countless hours reviewing my case and building a robust defence. She even formulated a 180 page long document containing all of the necessary evidence to prove my innocence. After we submitted this document to the medical school, Rosanna came to represent me on the day of the hearing. Thanks to her excellent legal skills, I have been cleared of all the charges and I am now on my way to graduate with a distinction. Not only did Rosanna handle my case with the utmost professionalism and dedication, but she also genuinely cared about the outcome and her support was very heartfelt. In addition, she has been able to give me excellent advice with regards to my future career. This is a testament to the PhD which she holds in Chemistry and which puts her in a unique position when it comes to helping students that are studying a science-related degree. I will forever be grateful to Rosanna for everything which she has done for me. Thank you very much RT Coopers Solicitors'. MH

First Year Medical University - marginally failed the resit for the written exam - KG drafted and submitted stage 1 academic appeal which was rejected – Withdrawn from Medical School - Held consultation to particularise the grounds of appeal - RT Coopers drafted stage 2 academic appeal on grounds of procedural irregularities and extenuating circumstances - Appeal successful - Now a Doctor

'I would like to write this testimony to showcase the quality of the work that Dr Rosanna Cooper and RT Coopers do. I came to them following a recommendation from a friend, and within minutes of the consultation I could understand why the positive reference had been made. Dr Rosanna was kind, shrewd, and incredibly thorough with her work which resulted in a service that felt over and beyond the normal expectations you would have from a law firm. Dr Rosanna Cooper worked tirelessly to a very prompt deadline and I cannot thank her enough for the hard work she poured into my appeal, her honest, professional, and thorough approach to the case really motivated me and made me feel more hopeful about the situation than I had for months, and her example has helped me move forward and to motivate myself to achieve better outcomes in the future. Thank you for all the help and support. I really felt like you believed in me, worked hard for me and it means the world'. KG

Fourth Year Medical Student - Accused of Plagiarism - Studies Terminated- RT Coopers held consultation with FK to particularise the grounds for Complaint - RT Coopers drafted the Complaint to the OIA relying on extenuating circumstances due to specific learning difficulties and procedural irregularities - Complaint successful - Now a Doctor

'I asked RT Coopers to help me with my case against my university to the OIA when things were looking completely hopeless. Rosanna was just incredible, she was so reassuring and personally involved from the start, I can’t thank her enough for all the hard work and hours she put into constructing my case, especially because it was so complex. She ensured every detail was discussed and explained and helped me turn things around. I did not expect that I would be able to submit such a strong case to the OIA, I am truly grateful. I would also like to thank her team who put in a lot of effort to help put my case together. Thank you all.' FK

Then Medical Student now Medical Doctor

‘I would like to take this opportunity to give a personal testimonial for, what I believe, is an excellent law firm. Following an issue with an educational institution at which I studied for three years, I spoke with a number of firms seeking legal advice regarding my situation. RT Coopers solicitors, namely Rosanna Cooper, showed immense enthusiasm despite facing a very tight deadline to collate a case over simply one weekend. This was the deciding factor for me to choose her for representation. She offered support, faith and integrity to a situation which was otherwise rather dismal. With her uniquely selfless work ethic, she built an unflawed case worthy of acclaim. Furthermore, she never at once gave thought to the amount of time she spent working on the case; and simply applied her full efforts until the work was complete. I honestly cannot fault the service I have received in any way, shape or form and would certainly recommend this firm to anybody seeking legal representation in their specialities. I won my appeal and I am now at medical school. The quality speaks for itself.’ Dr Ajay Doal

Parent of Medical Student, Excluded now back at Medical School

'Rosanna, we cannot thank you in words for what you have done for us. Your personal attention is phenomenal. You have worked over and beyond with your team - Tariq and Jenny. You are tireless and put all your energy into every task. Above all you are a kind and most caring individual. Because you acted on his behalf, our son won his appeal against the medical school after he successfully complained to the OIA. God Bless!' Dr Atul Khanna

Medical Student, Excluded. On appeal and panel hearing after case went before OIA, complaint was held justified by the OIA. Now completed Medical School

'Thank you for the support you have given us in our moment of need. You and your team took it upon yourselves to deal with our case with dedication, thoroughness and hardwork. We remain amazed to note that you replied to e-mails when most of the world would be asleep. You and your team were always contactable when we needed you. You did not leave a stone unturned insofar as the legal aspects of the case were concerned and also managed our case by probing the contentious issues in great depth. As a result we won our appeal against the medical school as the OIA held our complaint was justified! Most importantly you acted from the Heart.' AK

Final Year Medical Student (7 years) - did not make extenuating circumstances known to the Faculty - withdrawn from the Bachelor of Medicine, Bachelor of Surgery and Bachelor of Science in Medical Sciences for unsatisfactory academic progress after failing resit for the medicine PACES exam - narrowly failed - held face to face consultation to particularise the grounds of appeal - RT Coopers drafted academic appeal on the main ground of new evidence of extenuating circumstances - NB was re-admitted in September of the same academic year to Medical School after winning Appeal in August - now Medical Doctor

'I came to RT Coopers in my hour of need as my last ditch effort to salvage my career after my studies were terminated as a final year medical student. I was hesitant at first but I could feel the warmth and care Rosanna had for me and my plight through our first "consultation" on Skype. My overall feeling about the firm is that RT Coopers is a team of very competent lawyers led by an outstanding lawyer who is willing to fight for the rights of others. Rosanna is an artist and expert at dealing with people and delicate issues surrounding the matter presented to her. She worked day and night (even weekends) to make sure my tight deadline was met. The work ethic and dedication shown to me, as though I was the only client at the time, is above and beyond what I could have expected and certainly exceeds the time I was levied for. Rosanna spent hours on the phone with me to ensure I was coping with the stress and believed in myself. To me she has been an absolute rock through these tough times. In fact Rosanna still checks on me ever so often.

Through working with Rosanna certain aspects on my life which had been having a negative effect on me were highlighted which provided a new direction and dimension to my case. Rosanna's approach is one of firmness intertwined with a soft approach getting one to accept responsibility for one's shortfalls as well as not placing any unnecessary blame on the individual. I was at a loss when I first came into contact with Rosanna as to why certain things had happened for so long. After meeting with Rosanna I have become aware of so much about myself and conflict resolution. That is the nature of the holistic approach to the services provided by RT Coopers. It was an absolute pleasure to find that regardless of what time of day it was one always got a reply to text messages, emails and calls.

Through my contact with the firm I have learnt the importance of debriefing after every event. Not only does one learn from any mistakes made but it reinforces positive behaviours. Rosanna debriefed me on various examinations and periods of my life which highlighted the areas that needed extra attention to overcome my difficulties. Words cannot describe how much I appreciate what Rosanna (and her team) have done for me. She has given me the light back into my life. I know she'll remain a member of my family forever. Should I ever need her again or come across anyone who needs legal assistance, I would not hesitate, even for a second, to call upon her. I know she will help as I am now back at medical school. If you are looking for a firm to help you in your hour of desperation choose RT Coopers. Not only will they win your case for you, but they will support you throughout the whole ordeal. I rate RT Coopers a 5 (if I could give a 10 I would).' N.B

Parent of D.M, ex Medical Student, Withdrawn from course on Appeal allowed to Qualify

'Rosanna, It has been nearly a year since we have known you at a time that was looking complicated. Since then we have been impressed and admiring of your always outstanding support in a clever, kind and timely way. You were always present when it was difficult or important. No matter whether it was holidays, week-ends or very late evenings you were there when we needed you. We were also impressed to see how you could put together a bunch of ideas which were not always clear in the beginning, and structure them in a very appropriate manner. You supported our son through the long process of appeal and complaint while keeping him strong and focused. You are not only a lawyer but a lot more: a specialist of the human being in many of its facets. Thank you for your invaluable and caring support, for keeping his spirits up and for helping him regain confidence throughout this long and exhausting process. Thanks to you the ordeal came to an end with a successful outcome. In addition you have taught our son a lot about how to face and deal with difficulties. You have taught him a lesson for life. Thank you for working with your heart. Thank you also to your team especially Jenny and Tariq for their kindness, efficiency and help.' M. B

Medical Student MBBS 2nd Year Medicine was excluded from Medical School - did not submit Mitigating Circumstances Form - RT Coopers drafted academic appeal - appeal successful - now Medical Doctor

‘I came to RT Coopers Solicitors in a time of need and desperation. I was welcomed by a friendly and professional team of staff who were highly motivated to help me with my case. Their attitude towards my issue could not have been better. Dealing with a very narrow time frame, Rosanna and Tariq transformed my appeal from a very dismissible case to a very strong one. They worked exceptionally hard and paid attention to every small detail of the situation. The appeal they wrote on my behalf could not have been written more accurately even by myself. I would recommend this law firm to anyone requiring legal assistance, especially for higher education cases. I evenbtually won my appeal.’ SS

Then Final Year Medical Student, now GP: plagiarism and collusion

'I am a medical student and I was really lucky to have found such a professional, reliable and honest solicitor. I worked closely with Rosanna on my case and she was absolutely terrific. The best part of my experience is when we worked on my documents together through the phone. She would play the devil's advocate as we went over each sentence in detail, clearly pointing out the strength and weakness of my defence. She had many constructive ideas to contribute to my case and pushed me to recall important details to bridge the gaps in my evidence. Her technical expertise in the field of my case is second to none. I also valued very much Rosanna's morale support in keeping me strong and focused throughout the process. It was daunting and emotionally draining to face legal accusations but after working with Rosanna, I felt I had a fighting chance on my case. I won my appeal and about to practise as a junior doctor. I am extremely grateful for all the support RT Coopers has given me and I truly hope others in similar positions can find solicitors as good as those on the RT Coopers team.' MT

Final Year Medical Student Accused of Racial Discrimination against another student and Suspended from Medical School – Disciplinary Proceedings - At Risk of Termination due to Accusations made against Student - Statement prepared by RT Coopers and submitted – Reinstatement to Medical School - now Doctor

'I would like to submit this testimonial following the resolution of a serious issue which threatened my completing the final year of my medical degree. I was unjustly accused of racial abuse against a fellow student and the university launched a formal investigation. I was aware that this issue could, if not handled properly, lead to a formal hearing and possible expulsion from my course. I very much needed to present a case which would stop the process at the investigation stage and contacted R T Coopers for help. Rosanna Cooper took on the case herself and made immediate progress by advising me what evidence I needed, how to assimilate it and coached me in how to respond to questions. Rosanna was truly impressive and seemed to have no regard to the hours she put in or the times she could be contacted. Having spent several days preparing the evidence I met with Rosanna the day before the formal investigation meeting and spent several hours with her reviewing the evidence I had collected and discussing the way I should deliver this in the investigation. She advised that I should attend the meeting with one of my parents. After the meeting I felt much more confident in attending the investigation which actually went very well. The result of the investigation was that there was insufficient evidence to support the allegations and that no further action should be taken. I cannot thank Rosanna enough for the advice and coaching that she gave me. The allegations were unfounded, and the evidence supported this, nevertheless the support I received enabled me to deal with the investigation in a professional and confident way and succeeded in preventing the process from proceeding further.' CB

Medical Student

'Thanks for all of your work on my case over the last few weeks. I really do appreciate the time and effort that went into this. Should I have any other legal issues in the future, I'll be sure to contact you as I was very impressed with the way everything was conducted.' AD

Links to Testimonials

All Testimonials - Academic Appeals various students - Academic Integrity - Academic Misconduct and Academic Malpractice- Cheating - Collusion - Complaints to the OIA against Universities - Dentistry Students - Disciplinary - Exclusions - Expulsions - Extenuating Circumstances - Failed resits for OSCE/ISCE/PACES - Failed resits for written paper - Failed resits - Failed retake year - Fitness to Study - Fitness to Practise - Medical Students - Mitigating Circumstances - Panel Hearings -Pharmacy MPharm & GPhC Registration Assessment Appeals - PhD Students - Plagiarism - Poor Referencing - Procedural Irregularities - Withdrawal - Withdrawn from Universities - Representation before Panels and Committees - Termination of Studies - Veterinary Students