Academic Appeals - Failure of Resit - Withdrawn - Successful Academic Appeals

Testimonials

Please browse the testimonials for academic appeals below to see what our clients have to say about our outstanding legal services in:

Academic Appeals against University Decisions - Asked to Retake year - Capped Marks - Completion of Procedures Letter - Exclusions - Expulsions - Failed Resit - Failed coursework or assignment - Failed Retake Year - Hearings - Re-admission following successful Appeal - Reclassification of Degree - Withdrawal - Withdrawn from University - Termination of Studies

Second year Masters of Pharmacy programme (‘MPharm’) student excluded from programme due to failure of OSCE resit - first appeal was unsuccessful - RT Coopers were instructed after the rejection of the first appeal to draft the Review against the decision of the University (‘Review’) - RT Coopers drafted the Review – The University refused to accept or consider the Review – RT Coopers drafted a Complaint to the OIA – The OIA upheld the complaint was justified. First published in Google Business Profile Reviews

‘I had the privilege of working with Dr. Rosanna Cooper during a particularly challenging time in my academic journey as an MPharm student. After failing the OSCE exam due to not being given a fair reasonable adjustment, my Extenuating Circumstances (EC) claim and Stage One academic appeal were unjustly denied. To make matters worse, my request for a review at Stage Two was also refused by the university, leaving me feeling hopeless and unfairly treated. However, Dr. Cooper’s exceptional guidance and expertise made all the difference.

She approached my case with a strict and strong demeanor, combining comprehensive legal knowledge with a deep understanding of academic law. Her professionalism was evident from the start, but what truly set her apart was her ability to balance this with unwavering encouragement and sympathetic support. Dr. Cooper’s approach was not only thorough but also empowering. She ensured that every aspect of my appeal was meticulously prepared and argued, leaving no room for error. Her extraordinary legal assistance ultimately led to my Stage Two appeal being justified.

After successfully handling my academic appeal, Dr. Cooper continued to support me through the process of filing a complaint with the Office of the Independent Adjudicator (OIA) regarding the university’s mishandling of my case. Thanks to her efforts, the OIA found my complaint justified, which was a significant relief and validation of my concerns.

What impressed me most about Dr. Cooper was not just the outcome, but the lessons I learned from her along the way. Her character, marked by both strength and compassion, left a lasting impression on me. She demonstrated how professionalism and empathy can go hand in hand, and I am genuinely grateful for her guidance. Dr. Cooper is an extraordinary advocate, and I highly recommend her to anyone in need of expert legal assistance in academic matters’. Alfomo

Year 3 medical student (‘our client’) on the MBChB Medicine programme (‘programme’) sat and failed the end of year Knowledge exams, Paper A and Paper B which are written exams. Before resitting both Papers, our client was given two options to either (i) submit an Extenuating Circumstances form with supporting evidence; or (ii) to resit the Knowledge exams. Our client sat and failed the resit and was withdrawn from the programme. RT Coopers were instructed to draft the appeal. RT Coopers drafted a detailed academic appeal on the grounds of material procedural irregularity in the conduct of the assessment and exceptional circumstances. The appeal was upheld. First published in Google Business Profile Reviews.

‘I was going through the hardest moment of my life before my appeal, and I put my trust in Dr Cooper to help me through. She was very professional and firm, but also understanding and patient with me. Not only did she work efficiently and thoroughly on my appeal but she also checked in and still checks in on me for my well-being. she helped advise me on how to handle any barriers that came my way and no matter how difficult times seemed she encouraged me to persevere and see things through. Dr Cooper is very thorough with her research on even the most niche scenarios and topics regarding your specific case, and she goes far and beyond to provide a strong reliable case that reflects you as accurately as possible. Dr Cooper helped organise and structure so much around my case and was a voice for me and my family during times when we struggled to be that voice. For anyone going through what I went through I strongly recommend you to choose Dr Cooper to represent you for your case’. THG

Parent of THG:

‘When our daughter was withdrawn from university it shattered our lives. Dr Cooper has worked tirelessly on our case and we couldn’t have been successful in upholding our appeal without her. Not only does she have plenty of experience in what she does, but she also went the extra mile to fight our case. We are forever thankful for all the work and support Dr Cooper has given us’. Kudzie Laiza

Year 3 medical student on the MBChB (Hons) programme failed the OSCE and knowledge paper comprising Single Best Answer questions and had to resit. The medical student then sat resit for the Knowledge paper and OSCE and failed the resit. At this point, the student had reached the maximum period of registration for medicine at the university. The medical student was excluded from the programme although the student had extenuating circumstances some known and some undiagnosed when RT Coopers were instructed. The unprecedented situation was that because the student had reached the maximum period of registration for medicine, the university could not consider the extenuating circumstances. According to the regulations of this university, in very exceptional circumstances, as a result of an academic appeal, a student may be granted a further two-year extension to the maximum period of registration at the discretion of the Pro Vice-Chancellor. These were very exceptional circumstances as the student was seeking an extension to the maximum period of registration provided the academic appeal was upheld.

The student had already submitted a stage 1 appeal against the exclusion seeking the discretion of the Pro Vice-Chancellor for a one year extension to the maximum period of registration, which was rejected. RT Coopers were instructed to draft the stage 2 appeal against the exclusion and based on the strength of the appeal, prepared a grievance seeking the extension to the registration. The appeal was upheld. The grievance was accepted, and a two-year extension was granted. The medical student is returning to medical school.

‘I started Medicine as a school leaver in 2016, however after several resits as well as a leave of absence, found myself facing exclusion from the course in 2022 if I did not pass my third year resit exams. This was due to reaching maximum registration period for students in the UK- we are given three extra years from our anticipated graduation date to actually graduate, and my previous repeat of Year 1 as well as a leave of absence after leaving Year 2 early + subsequent Year 2 resit had taken up those three years. This caused me extreme anxiety when preparing for the exams.

After failing my resits and being excluded from the course due to reaching the maximum registration period, RT Coopers was recommended to me by a fellow medical student. I am so grateful to have Dr. Cooper on my side while going through the Grievance process. After my initial appeal that I wrote myself was rejected, I knew the Grievance would be my last chance to make my case to have my extension granted and be able to complete my medical degree. I was exhausted and extremely stressed out, but the minute I spoke to Dr Cooper I knew I was in the right hands.

Dr Cooper is kind but firm in her approach, and her determination motivated me to put my best foot forward for the grievance. Throughout the grievance process Dr Cooper was always checking in on me while working tirelessly on my case. She works extremely hard and this shows in the difference between the appeal I wrote and the document produced with Dr Cooper was truly impressive. Rosanna treats each of her clients on an individual basis and truly fights for them- there are no cookie cutter cases with her! Even after the Grievance was submitted, Dr Cooper continued to check in on me to see how things were progressing. It brought me immense comfort to know that I had someone as dedicated as her in my corner. Rosanna is unlike any lawyer I have ever met; anyone who has been through the Grievance process at University will tell you just how draining it is. It's easy to feel lost in a sea of paperwork and reduced to just a number from your school, but her sense of humour and empathy are what got me through sleepless nights working on my case. In addition to this, she took the time to advise me on how to set myself up for success via my mindset and work ethic for when the Grievance hopefully would be accepted. I am now delighted that after a long wait and a lot of hard work, my Grievance has been accepted and I will be able to continue my medical studies!

With Rosanna you have a supporter for life, incredibly she has still been a source of advice on further proceedings and continues to check in even after my positive outcome. I cannot recommend RT Coopers enough, the Medical School appeals process can be a lengthy and overwhelming one, but I was at peace knowing that with Dr Cooper I had the best shot possible at another chance. I can say without a doubt that she is the best in the business, and I will be forever grateful to her’. Yagik

Medical student repeating Year 3 on the MBBCh Medicine programme (‘programme’) failed to pass Summative Assessments despite repeating Year 2 and Year 3. the medical student failed the resit for the written assessment in repeat Year 3 and was withdrawn from the programme. RT Coopers were instructed at this point. RT Coopers drafted a robust appeal on grounds of procedural irregularities and extenuating circumstances. Appeal upheld. Student allowed to recommence programme.

‘I recently appealed a decision made by my university and used RT Coopers to help me draft it. Rosanna has been amazing through the entire process, not just professionally, but also personally. She has been there every step of the way, providing advice, showing support and alleviating all my concerns. I couldn't recommend her enough. Because of her experience she knew exactly what arguments carry weight in the appeals procedure. The appeal was very detailed, clearly showing the time and effort she took into drafting it and showing that she had been listening’. A Rev

Year 3 medical student on the MBChB (Hons) programme failed resit for repeat Year 3 written paper comprising Single Best Answer questions. The medical student was excluded from the programme although the student had extenuating circumstances some known and some undiagnosed when RT Coopers were instructed. The unprecedented situation was that the student had reached the maximum period of registration for medicine and the University could not consider the extenuating circumstances as this was the end of the road for the student. These were very exceptional circumstances as the student was seeking an extension to the maximum period of registration provided the appeal was upheld.

The student had already submitted a stage 1 appeal which was rejected. RT Coopers were instructed to draft the stage 2 appeal against the exclusion and based on the strength of the appeal, to seek the extension to the registration. The appeal was upheld. First Published in Google Business Profile Review.

NB: Extraordinary outcome. One of the most difficult appeals due to the unprecedented nature of the case.

‘I had an extremely difficult case involving the medical school. I had disabilities both known and unknown, lots of personal issues that happened last year, and had reached the end of my registration period. During this difficult and stressful time, Dr Cooper was amazing with her work, persistence, and effort for my case. I also appreciate that she would call and get me involved as well with working my case so that she could make me the best case. I am still awaiting my results, but I appreciated working with her so much and would recommend that anyone in a similar situation reach out. Dr Cooper is not only a great solicitor, but she is also an amazing person inside and out. She was a great support.
UPDATE: My grievance went through and I will be returning to medical school! I cannot thank Dr Cooper enough for her help and support. She was as happy and delighted as me when she heard the news. We spent a lot of time together building our 100+page case and never did she let anything slip. Attention to every detail, research, and most of all, a strong proposal, is what I believe made a precedent in this case’. E

Second year Masters of Pharmacy programme (‘MPharm’) student excluded from course due to failure of resit - first appeal was unsuccessful - RT Coopers advised on evidence that needed to be adduced - held audio to elicit background to the case and to particularise the grounds of appeal - drafted appeal on grounds of mitigating circumstances - appeal upheld.

Second time around, the MPharm student was repeating the year as previous appeal was upheld after exclusion from the course. The student passed all exams and coursework including end of year written exams and end of year coursework and failed the viva for the Personal Professional Development (‘PPD’) Portfolio and the counselling component of the Fundamentals of Practice. As the student failed the two components of the PPD Porfolio, the student was asked to repeat the year. There were Exceptional Circumstances which could not have been made known to the Board of Examiners. RT Coopers drafted the second appeal on grounds of Exceptional Circumstances. The appeal was upheld. Student returned to University in September 2022 having progressed to year 3, without having to repeat year 2. First published in Google Business Profile Reviews

'Dr Cooper gave incredible advice on my appeal and her knowledge and understanding of how the system works is top notch. My appeal was upheld which I am deeply grateful for. Thank you so much Rosanna. Would 1000% recommend. This is an edit as this is the second time I have used Rosanna's service, she was just as professional as the first time around if not more, the appeal seemed like too much of an ask but she managed to pull it off again and I could not be more grateful. Her expertise is unmatched.' Jupe

Father of medical student studying on the MBChB Medicine programme failed the OSCE resit and was withdrawn from the MBChB programme - RT Coopers were instructed to draft the appeal against the decision to withdrawn the medical student – the appeal was drafted on grounds of procedural irregularity and mitigating circumstances – the medical student did not submit a mitigating circumstances form and declared fir to sit OSCE resit – the appeal was upheld – medical student returning to medical school in September 2022. First published in Google Business Profile Reviews.

‘The best decision we ever made... If you are looking at this Solicitors because you have failed your medical examinations and been excluded from University you are lucky enough to have found the right place to help you. Sadly this is what happened to my son, and if maybe like ourselves you have read the Uni. appeals process and started filling in the forms, let me stop you there. The truth is the appeals process is not run by your medical school and your Tutors, its run by the University staff and their Solicitors. Things that you believe are valid become irrelevant to them, but things that you believe are inconsequential can win your appeal. I cannot say if you will be successful, but I can tell you that the appeal my son put together and the appeal Rosanna Cooper put together for us after the off chance of contacting them, was like night and day, and after reading Rosanna's appeal it was obvious my son would not of succeeded and be restarting his medical course this September. If you are going up against the Universities Solicitors you need a Solicitor in your corner as they know things about the appeal/procedure you can't begin to think of. You only get 1 chance at the appeal so make sure you throw everything you can at it and RT Coopers is the best weapon you will have’. Stephen Norman

Final year student studying BSc Economics accused of minor academic misconduct (collusion) in relation to examination in January 2022. Student at risk of getting a 2:2 for award of degree for final classification. Allegation was refuted as there was no evidence to support the allegation brought by the university. RT Coopers held consultation with student and particularised the grounds of appeal. RT Coopers drafted statement. Student appeal upheld and passed module with a 2:1. Student will graduate with a 2:1 for Economics degree. First published in Google Business Profile Reviews

'I cannot recommend Rosanna and her team highly enough. I approached Coopers regarding an allegation of academic misconduct. My son was devastated when he received this allegation. My son has worked so hard at University and to think this could get taken away so unfairly. When you read the reviews of many people here they state Rosana really cares and I cannot reiterate this enough. Thank you so much for your help'. Lou L

Student accused of poor referencing - Failed Module as a result and asked to repeat year - RT Coopers drafted appeal - Quick turnaround by university - Appeal upheld - First Published in Google Business Profile Reviews

'Dr Rosanna Cooper was especially helpful in my case. I don’t think I could have appealed without her expertise. Throughout the process she was extremely informative and made sure I knew exactly what was happening. She was able to pick out features of my case that previous lawyers did not. Dr Cooper looked at my case thoroughly, with empathy for my situation. I would definitely recommend her! Update: I’ve received the outcome for my appeal and it has been upheld! This would not have been possible without the support and expertise of Doctor Cooper. As mentioned earlier, I would definitely recommend her work!' JM

First year student on BSc Operating Department Practice failed three consecutive assignments because of mitigating circumstances. All three assignments were passed on resubmission. Referred in a presentation for a separate module. As there were three consecutive failures of the assignments, the registration for the ODP Programme was terminated. RT Coopers was instructed to draft the appeal against the decision of the university to terminate the registration from the ODP Programme on the grounds of mitigating circumstances and procedural irregularity. First published in Google Business Profile Reviews

'I was withdrawn from my course in the university after the first year when I struggled with my assignments and presentation. I contacted the firm and my lawyer was Dr Cooper who was really helpful and patient. All her suggestions were very professional and I was able to get help in diagnosing my disability. Her drafted appeal was thorough and through her, I won my case and have been called back to continue my studies. I am very thankful to Rosanna and her team and would recommend them highly to anyone going through a similar fate. Her patience and understanding are unrivalled'. Itz_Wekz_

Mother of first year student on BSc Operating Department Practice failed three consecutive assignments because of mitigating circumstances. All three assignments were passed on resubmission. Referred in a presentation for a separate module. As there were three consecutive failures of the assignments, the registration for the ODP Programme was terminated. RT Coopers was instructed to draft the appeal against the decision of the university to terminate the registration from the ODP Programme on the grounds of mitigating circumstances and procedural irregularity. First published in Google Business Profile Reviews.

UPDATE 'The appeal was upheld within the shortest possible time. The decision to withdraw my child has been rescinded and I am glad to say he can resume his studies with even more support. Thank you , Rosanna and your team. Would recommend your services any day.

'Rosanna from RT Coopers was and is still a Godsent. My child was withdrawn from his course after the first year in university and it broke our hearts. The first call I made to Rosanna proved to me that she was extremely professional. She talked us through every stage of the appeal, suggested that we might find medical experts to diagnose the root cause of my child’s problems. In fact we couldn’t have known many learning difficulties at stake without Rosanna’s help. I can’t think of anyone who could have taken on our case and dealt with it the way she did. She spent hours and hours with us on the phone, Skype and in emails just to give us the best possible outcome. 5 stars is not enough to describe her professionalism, dedication and great sense of humour. My family and I are eternally grateful and consider her as a lifelong friend. Thanks Rosanna! You have no idea how brilliant you are'. Mrs A

Medical student excluded from medical school - RT Coopers gave advice and support - Student appeal upheld - First published in Google Business Profile Reviews

'Rosanna was extremely empathetic, caring and understanding and was there for me in my time of need. I knew she wasn’t there to take advantage of a desperate medical student and really showed exemplary understanding of how to be a wonderful human being! Thank you so much - I’ve learnt so much in a short space of time'. A S

Parent of third year medical student excluded from the MBChB Medicine degree - RT Coopers drafted the academic appeal on ground that there exists or existed circumstances affecting the student's performance of which, for a credible and compelling reason, the Examination Board or equivalent body may not have been made aware when the decision was taken and which might have had a material effect on the decision - the appeal was upheld - the student is recommencing MBChB Medicine degree - First published in Google Business Profile Reviews

'I would highly recommend RT Cooper Solicitors to anyone seeking experts in education law. Rosanna was fantastic in her support and knowledge of the University System. I would like to thank Rosanna and her team for their professional yet personal service, and their swift and decisive action. I would have no hesitation in using their services again, and in recommending them to friends and colleagues.' Colin Neild

The mother of a second year MPharm student excluded from course due to failure of resit - first appeal was unsuccessful - RT Coopers advised on evidence that needed to be adduced - held audio to elicit background to the case and to particularise the grounds of appeal - drafted an academic appeal on grounds of mitigating circumstances - appeal upheld - student allowed to progress. First published in Google Business Profile Reviews

'My son, a 2nd year Mpharm student was advised to withdraw from school. I was confused and sad. started searching for lawyers to help with the appeal. Got in contact with RT Coopers. The first time i spoke with them, I made up my mind and i was never disappointed. My son won the appeal and will be going back to Uni. Thanks so much RT Coopers'. Olubukola Oni

Second year MPharm student excluded from course due to failure of resit - first appeal was unsuccessful - RT Coopers advised on evidence that needed to be adduced - held audio to elicit background to the case and to particularise the grounds of appeal - drafted an academic appeal on grounds of mitigating circumstances - appeal upheld. First published in Google Business Profile Reviews

First year student studying Diagnostic Radiography failed an assignment after three attempts and was withdrawn. The student had applied and the appeal was rejected. The student's application for extenuating circumstances was also rejected. RT Coopers drafted a review of the decision on the grounds of procedural irregularities and extenuating circumstances. RT Coopers drafted the request for a review of the decision of the university. The review of the decision was upheld and the student can return to university to continue with Diagnostic Radiography studies – first published in Google Business Profile Reviews.

UPDATE: Our review appeal was upheld! Thank you again Rosanna. My son's application for extenuating circumstances and our initial appeal were unsuccessful. We had one chance left with a review appeal, to avoid withdrawal from the course. Rosanna was extremely professional, helpful and very positive at a stressful time. She saw important details in our case that we had not. She put an excellent submission together, linking the evidence and explaining it in a way that works for the University appeal panels. She has brilliant understanding of the university policies and procedures. We would highly recommend asking for Rosanna's help with any third level appeal. NI Mcs

MSc Student - Appealing on grounds of procedural irregularities and extenuating circumstances - RT Coopers gave advice on grounds of appeal - first published in Google Business Profile Reviews

'Thank you very much for providing information exactly in the way I wanted (objective and truthful). I appreciate going the extra mile (or rather a length of equator) to make me realise how I should resolve the issues in future. I felt that I was dealt with accordingly what I need, not what I can pay and the information were priceless. I don't wish upon people to have problems with their universities, but should you have any - I would sincerely recommend Rosanne and the team'. Ana A

Failure of assignment - RT Coopers gave advice on grounds of appeal - successful outcome on appeal - first published in Google Business Profile Reviews

'5 stars is not a high enough recommendation. I was desperate and in great need and Rosanna Cooper couldn’t have been more helpful. Her knowledge gave me so much confidence, by the first phone call I was able to face what I needed to do. Despite it being the Christmas period and knowing she had so many other demands, I was never turned away and her professionalism and advice was so spot on; I never felt as though I was being rushed or not considered with care. This is the type of service you need in this world and most importantly Dr Rosanna helped me see how important it is to give to others even in your time of need. She was very gracious and I am very grateful.' Christene Thompson

Third year medical student studying on the Medicine and Surgery MBBS degree course - unfairness and unconscious bias during placement led to the student’s professionalism being called into question in circumstances that were unfair and unjust with no basis; yet far reaching consequences - a competitor law firm drafted level 1 and level 2 appeals unsuccessfully - by the time RT Coopers got involved the chances of success were slim - RT Coopers worked with the student during long hours to prepare the level 3 review pulling out all the stops - the grounds of appeal were procedural Irregularities and unreasonableness - the university held that there were grounds for a level 3 review and a fresh investigation of the appeal had to be conducted - the adjudicator has decided that there are sufficient grounds to refer the case to the board of examiners to ratify the decision - positive outcome so far. First published in Google Business Profile Reviews

'Amazing law firm. Highly recommend Rosanna Cooper for any academic appeal. Had an experience with a lawyer before Rosanna and the difference was staggering. Rosanna kept in contact with me from start to finish. Making the long stressful process of an appeal that lasted 4 months that little bit easier. Rosanna is a perfectionist and stayed on the phone with me for hours on end to really get under the nitty gritty details of my appeal. Her attention to detail and scientific approach made a great appeal and would recommend to anyone searching for a lawyer for an academic appeal to University'. Ma Alr

Second year MPharm student unjustly withdrawn from University - RT Coopers were instructed after the OIA ruled the case was unjustified to review the case and advise on the merits of the case - on thorough investigation RT Coopers unearthed a number of procedural irregularities in the handling of the academic appeal and complaint to the OIA - RT Coopers wrote a substantive letter to the University - Mr Chahal was able to re-join the MPharm course after some time away from the University. First published in Google Business Profile Reviews

'I had a faultless experience in terms of professionalism with RT Coopers. All hope seemed lost until Dr Cooper took over my case (after I had used a previous academic solicitor without success) and turned it around. She worked tirelessly and went above and beyond to dissect my rather complicated case into minute detail to ensure a positive result for me. I am now able to resume my MPharm degree. The only academic solicitors I would recommend'. Charanpreet Chahal

Second year Medical student studying the Non-Modular Degrees of Bachelor of Medicine and Bachelor of Surgery- marginally failed the resit for the clinical paper -did not submit extenuating circumstances form - withdrawn from the MBBCh - RT Coopers held face to face consultation with IM to particularise the grounds of appeal - RT Coopers drafted appeal against the decision to withdraw IM from the MBBCh

'The help and support I received from Rosanna is more than I could have asked for. I am so grateful of the true care she put into my case and the support and advice she gave me throughout the entire process. I would like to just say thank you for being so kind and thinking about every decision in this case with such care. If I could give more than five stars I would. I was so happy with the guidance given to me from day one as to what evidence I needed to look into as well as the aspects of my case I needed to look into deeper. If it wasn’t for Rosanna I would have been completely overwhelmed and lost with getting back into university. Thanks again'. IM

Second year Medical student studying for the Non-Modular Degrees of Bachelor of Medicine and Bachelor of Surgery - marginally failed resit - did not submit extenuating circumstances form - withdrawn from the MBBCh - given a Certificate of Higher Education by the University - RT Coopers held face to face consultation with ND to particularise the grounds of appeal - RT Coopers drafted academic appeal on grounds of procedural irregularities and extenuating circumstances - academic appeal successful - allowed to return in September instead of retaking the year

'Would just like to let you know that I’ve been re-instated at University for medicine, and will be going back this September! Thank you so so much for your help, I can’t thank you enough, it has allowed me back on to my dream course and hopefully I’ll become a doctor! (Fingers crossed)'. ND

Third year medical student withdrawn from program- failed resit - held consultation with PS via audio to particularise the grounds of appeal - RT Coopers then drafted detailed academic appeal on grounds of procedural irregularities and mitigating circumstances requesting permission from the university to allow PS to re-enrol on the program - university outside of the UK - appeal successful - first successful appeal in the history of this university

'I would give Dr. Cooper more than five stars for her tenacious effort, advice and help during my case. She works extremely hard and puts all her efforts towards analysing the case. When I faced probably the most difficult academic situation, Dr. Cooper was there to rely on for strength and keeping focused. She was very professional and accommodating to me despite a huge time difference. I found her services more useful and helpful than any lawyer in the United States. She is able to analyse a different country’s system of educational law, so I highly recommend her even if you aren’t based in the UK. She handles the cases directly and there is no delegation to another unknown lawyer which I really valued. She is always prompt in replying to emails and managing the workload despite deadlines. She helped ease the burden of what I had to do in a deadline driven academic fight. I was under extreme pressure and honestly could not have completed what I needed to do without her. From looking at evidence with a critical eye to advising on who to seek for support, she is a woman of many talents. My school kept making my case seem bleak with no other options and that no other student had been successful in cases before. However, Dr. Cooper and I broke this supposed trend. It was the most surprising and satisfying feeling to know it had been a positive outcome. Most importantly I felt she really cared about me and my case. She was empathetic of how much emotion and high stakes were involved with my case. She was able to help me seperate myself from emotions and the work that sits pending. I wouldn’t have had the will to move forward and put myself in the right headspace without Dr. Cooper. There aren’t words to describe truly how she has helped. Thank you so much'. PS

Third year MPharm student. Failed Assessment on three attempts and excluded from university. Mo appealed against decision. Appeal rejected. Held consultation with Mo via audio to particularise the grounds of appeal - RT Coopers advised and assisted student during audio in particular in connection with the new evidence that had to be adduced and drafted a fresh academic appeal on grounds of extenuating circumstances. Student readmitted to MPharm course as appeal was successful

'Dr Rosanna Cooper and her team were brilliant. They dragged me kicking and screaming through a lengthy complicated appeal process. No stone was left unturned and such fine attention to detail paid off with a successful result. We recommend them highly without any hesitation. Thanks'. Mo

First Year Medical University - marginally failed the resit for the written exam - KG drafted and submitted stage 1 academic appeal which was rejected – Withdrawn from Medical School - Held consultation to particularise the grounds of appeal - RT Coopers drafted stage 2 academic appeal on grounds of procedural irregularities and extenuating circumstances - Appeal successful - Now a Doctor

'I would like to write this testimony to showcase the quality of the work that Dr Rosanna Cooper and RT Coopers do. I came to them following a recommendation from a friend, and within minutes of the consultation I could understand why the positive reference had been made. Dr Rosanna was kind, shrewd, and incredibly thorough with her work which resulted in a service that felt over and beyond the normal expectations you would have from a law firm. Dr Rosanna Cooper worked tirelessly to a very prompt deadline and I cannot thank her enough for the hard work she poured into my appeal, her honest, professional, and thorough approach to the case really motivated me and made me feel more hopeful about the situation than I had for months, and her example has helped me move forward and to motivate myself to achieve better outcomes in the future. Thank you for all the help and support. I really felt like you believed in me, worked hard for me and it means the world'. KG

Fourth Year Medical Student - Accused of Plagiarism - Studies Terminated- RT Coopers held consultation with FK to particularise the grounds for Complaint - RT Coopers drafted the Complaint to the OIA - Complaint successful - Now a Doctor

'I asked RT Coopers to help me with my case against my university to the OIA when things were looking completely hopeless. Rosanna was just incredible, she was so reassuring and personally involved from the start, I can’t thank her enough for all the hard work and hours she put into constructing my case, especially because it was so complex. She ensured every detail was discussed and explained and helped me turn things around. I did not expect that I would be able to submit such a strong case to the OIA, I am truly grateful. I would also like to thank her team who put in a lot of effort to help put my case together. Thank you all.' FK

Then Medical Student now Medical Doctor - RT Coopers drafted academic appeal

‘I would like to take this opportunity to give a personal testimonial for, what I believe, is an excellent law firm. Following an issue with an educational institution at which I studied for three years, I spoke with a number of firms seeking legal advice regarding my situation. RT Coopers solicitors, namely Rosanna Cooper, showed immense enthusiasm despite facing a very tight deadline to collate a case over simply one weekend. This was the deciding factor for me to choose her for representation. She offered support, faith and integrity to a situation which was otherwise rather dismal. With her uniquely selfless work ethic, she built an unflawed case worthy of acclaim. Furthermore, she never at once gave thought to the amount of time she spent working on the case; and simply applied her full efforts until the work was complete. I honestly cannot fault the service I have received in any way, shape or form and would certainly recommend this firm to anybody seeking legal representation in their specialities. I won my appeal and I am now at medical school. The quality speaks for itself.’ Dr Ajay Doal

Second Year Dental Student on the BDS Programme studies terminated due to lack of satisfactory progress as failed resit the OSCE. By the time KM came to RT Coopers, KM had completed the University Internal Procedures. RT Coopers drafted the Complaint to the OIA on grounds of procedural irregularities and extenuating circumstances - Complaint upheld as justified - Complaint successful - Now a Dentist

'Thank you so very much for helping me through the most difficult time of my life, showing me that whatever happens, there is always light at the end of the tunnel, if you have the right people by your side. I felt that person was you Dr Rosanna Cooper and your colleagues at RT Coopers, helping and supporting me along the most perilous legal journey of my life. God Bless you! Thank you all so very much. I would give an excellent rating of 5 Stars.' KM

Parent of Medical Student, Excluded now back at Medical School

'Rosanna, we cannot thank you in words for what you have done for us. Your personal attention is phenomenal. You have worked over and beyond with your team - Tariq and Jenny. You are tireless and put all your energy into every task. Above all you are a kind and most caring individual. Because you acted on his behalf, our son won his appeal against the medical school after he successfully complained to the OIA. God Bless!' Dr Atul Khanna

Third Year Dental Student studies terminated due to failing resit - RT Coopers held face to face consultation with Mr Zubair to particularise the grounds of appeal - RT Coopers drafted academic appeal - main ground was extenuating circumstances - Appeal successful and now back at Dental School after termination of studies

‘I came to RT Coopers Solicitors when I thought I was out of my comfort zone, physically and psychologically down and felt deserted. I not only received excellent support which got me readmission into university, after being harshly told to resign, but I also received the outstanding push and motivation which I required to aid with my recovery from depression. I thoroughly recommend RT Coopers Solicitors as I feel that the support provided to me and my family was invaluable and indispensable. And I feel that Rosanna's motivation helped motivate me to broaden my skill set and increase my confidence in myself.’ MA Zubair

BSc in Mathematics and Statistics for Finance First Year Student- Requested to Withdraw – Decision Deferred – RT Coopers drafted Statement for IR to submit as Mitigating Circumstances along with Medical Evidence – Decision to Withdraw Overturned – Student allowed to repeat year

'It has been a pleasure for me to work with RT Coopers Solicitors. After failing my exams, I have been requested to withdrawal from college. However, after a long discussion with the head of department, I have been given the chance to provide evidence of my mitigating circumstances. I prepared my case with Dr Cooper and her involvement was beyond words. She was aware of my situation and she did everything to understand my case. She assisted me during the redaction of my statement and her professionalism was quite impressive. I had a tight deadline and without a doubt it has been respected. Thanks to RT Coopers Solicitors, I have been given the chance to repeat the year without leaving any detail explaining my medical case. Thank you for everything'. IR

MSc Student in education had studies terminated - held face to face consultation - RT Coopers drafted an academic appeal and complaint to the University - the complaint was upheld and student was allowed to resubmit Dissertation - the appeal that was submitted was rejected by the University and student wanted to make a complaint to the OIA - RT Coopers drafted complaint to the OIA - complaint to the OIA was partially upheld (as student was allowed by university to resubmit Dissertation) - MSc awarded to student

'I would like to give a personal testimonial for what I believe is an excellent law firm. I met Rosanna after I spoke with a number of solicitors/barristers seeking legal help regarding my situation with the University. With all the other solicitors/barristers I felt belittled by them but not with Rosanna Cooper. Rosanna and her team made me feel welcome. She understands me so perfectly that I feel she knew me for many years. Although they were friendly they always remained professional. Their attitude towards my issue was honest and professional. Despite the difficulties of my case and after the rejection of my first appeal by the University, Rosanna offered support and faith. After four years of unfair treatment by the University, I believed we were not going to win the appeal but not Rossana, she believed in me and transformed my appeal from a dismissible case into a very strong one. From a situation where the University wanted to terminate my studies, Rosanna transformed it into a success appeal. She worked exceptionally hard and paid attention to every small detail of my situation. There were times when I rang Rosanna out of hours but she was always on hand to listen and encourage. She prepared my case with a full legal cover leading to a successful second appeal. Now the University has reconsidered its decision to terminate my studies and have provided me with a new outlook for my dissertation and with a new date for resubmission. I strongly recommend RT Coopers to students as I know they will not only make you feel welcome and important, through hard work and determination, you will have a greater chance of winning your case.' Ayelet Wellard

Third Year Medical Student excluded due to failure of resit - held face to face consultation to particularise the grounds of appeal - RT Coopers drafted an academic appeal - appeal rejected by University - RT Coopers drafted complasint to the OIA - complaint held as justified by the OIA - case went before University panel - panel hearing held - returned to Medical School

'Thank you for the support you have given us in our moment of need. You and your team took it upon yourselves to deal with our case with dedication, thoroughness and hardwork. We remain amazed to note that you replied to e-mails when most of the world would be asleep. You and your team were always contactable when we needed you. You did not leave a stone unturned insofar as the legal aspects of the case were concerned and also managed our case by probing the contentious issues in great depth. As a result we won our appeal against the medical school as the OIA held our complaint was justified! Most importantly you acted from the Heart.' AK

PGCE Post Compulsory Education, Termination of studies, Appeal

'This firm has specialist expertise and skills for academic appeals. The firm is very reliable and professional. I contacted RT Coopers for help with an academic appeal. The university has one of the most complex academic appeal procedures I have ever come across. I felt I had lost my voice and I had done everything I could, I felt completely powerless and I had no hope with regard to my situation. RT Cooper Solicitors gave me a voice, restored my hope for a future in teaching and my confidence in myself. Dr Rosanna Cooper has a talent in understanding the academic appeal procedures and in compiling the appeal report. Dr Cooper created a strong case for my academic appeal in regards to discrimination, conduct of examination, alleged deficiency within the delivery of the PGCE programme and according with the guidelines offered to me as student, programme regulations, procedures and policies. This was all against a decision made by the exam board to disallow me continuation of my training on the PGCE due to the termination of my training placement. Dr Cooper also went over my work records for my teacher training placement and made apparent the procedure irregularities and discrimination that took place. I could not have created an appeal of this high standard or quality and I am grateful to Dr Cooper for her care, hard work and determination in regards to my very complex and time consuming case. This experience with RT Coopers restored my confidence in humanity at a time I could have been left feeling destroyed due to the bullying, discrimination and the situations I had faced. My case was very complex and difficult. Dr Cooper certainly is a very kind and very talented human being. I thank Dr Cooper for giving me hope to pursue my ambition and the career I am passionate about at a time I really needed help. I cannot recommend any other law firm as highly for help with an academic appeal. Thank you.' SC

Final Year Medical Student (7 years) - did not make extenuating circumstances known to the Faculty - withdrawn from the Bachelor of Medicine, Bachelor of Surgery and Bachelor of Science in Medical Sciences for unsatisfactory academic progress after failing resit for the medicine PACES exam - narrowly failed - held face to face consultation to particularise the grounds of appeal - RT Coopers drafted academic appeal on the main ground of new evidence of extenuating circumstances - NB was re-admitted in September of the same academic year to Medical School after winning Appeal in August - now Medical Doctor

'I came to RT Coopers in my hour of need as my last ditch effort to salvage my career after my studies were terminated as a final year medical student. I was hesitant at first but I could feel the warmth and care Rosanna had for me and my plight through our first "consultation" on Skype. My overall feeling about the firm is that RT Coopers is a team of very competent lawyers led by an outstanding lawyer who is willing to fight for the rights of others. Rosanna is an artist and expert at dealing with people and delicate issues surrounding the matter presented to her. She worked day and night (even weekends) to make sure my tight deadline was met. The work ethic and dedication shown to me, as though I was the only client at the time, is above and beyond what I could have expected and certainly exceeds the time I was levied for. Rosanna spent hours on the phone with me to ensure I was coping with the stress and believed in myself. To me she has been an absolute rock through these tough times. In fact Rosanna still checks on me ever so often.

Through working with Rosanna certain aspects on my life which had been having a negative effect on me were highlighted which provided a new direction and dimension to my case. Rosanna's approach is one of firmness intertwined with a soft approach getting one to accept responsibility for one's shortfalls as well as not placing any unnecessary blame on the individual. I was at a loss when I first came into contact with Rosanna as to why certain things had happened for so long. After meeting with Rosanna I have become aware of so much about myself and conflict resolution. That is the nature of the holistic approach to the services provided by RT Coopers. It was an absolute pleasure to find that regardless of what time of day it was one always got a reply to text messages, emails and calls.

Through my contact with the firm I have learnt the importance of debriefing after every event. Not only does one learn from any mistakes made but it reinforces positive behaviours. Rosanna debriefed me on various examinations and periods of my life which highlighted the areas that needed extra attention to overcome my difficulties. Words cannot describe how much I appreciate what Rosanna (and her team) have done for me. She has given me the light back into my life. I know she'll remain a member of my family forever. Should I ever need her again or come across anyone who needs legal assistance, I would not hesitate, even for a second, to call upon her. I know she will help as I am now back at medical school. If you are looking for a firm to help you in your hour of desperation choose RT Coopers. Not only will they win your case for you, but they will support you throughout the whole ordeal. I rate RT Coopers a 5 (if I could give a 10 I would).' N.B

Parent of D.M, ex Medical Student, Withdrawn from course on Appeal allowed to Qualify

'Rosanna, It has been nearly a year since we have known you at a time that was looking complicated. Since then we have been impressed and admiring of your always outstanding support in a clever, kind and timely way. You were always present when it was difficult or important. No matter whether it was holidays, week-ends or very late evenings you were there when we needed you. We were also impressed to see how you could put together a bunch of ideas which were not always clear in the beginning, and structure them in a very appropriate manner. You supported our son through the long process of appeal and complaint while keeping him strong and focused. You are not only a lawyer but a lot more: a specialist of the human being in many of its facets. Thank you for your invaluable and caring support, for keeping his spirits up and for helping him regain confidence throughout this long and exhausting process. Thanks to you the ordeal came to an end with a successful outcome. In addition you have taught our son a lot about how to face and deal with difficulties. You have taught him a lesson for life. Thank you for working with your heart. Thank you also to your team especially Jenny and Tariq for their kindness, efficiency and help.' M. B

Medical Student MBBS 2nd Year Medicine was excluded from Medical School - did not submit Mitigating Circumstances Form - RT Coopers drafted an academic appeal - Appeal successful - now Medical Doctor

‘I came to RT Coopers Solicitors in a time of need and desperation. I was welcomed by a friendly and professional team of staff who were highly motivated to help me with my case. Their attitude towards my issue could not have been better. Dealing with a very narrow time frame, Rosanna and Tariq transformed my appeal from a very dismissible case to a very strong one. They worked exceptionally hard and paid attention to every small detail of the situation. The appeal they wrote on my behalf could not have been written more accurately even by myself. I would recommend this law firm to anyone requiring legal assistance, especially for higher education cases. I evenbtually won my appeal.’ SS

Sports Science International Student – Withdrawn from Studies – On Appeal Reinstated – Appeal Written and Submitted by our Firm to the University on late Friday and the Student was Reinstated on the following Monday without any further need for Intervention

'We must sincerely thank you for the hard and diligent work done for the filing of our son’s appeal. You were prompt, timely and responsive and more importantly very caring and passionate in handling the case. We highly appreciate the work undertaken and the favourable outcome we received. I and my family are all thankful and grateful to you for your great efforts. Very nice to see such a successful and speedy outcome. We really and truly much appreciate it. Well done Dr. Rosanna and look forward to coming and meeting you in London on my next trip to thank you once again in person'. WI, Parent of Sports Science Student

A grateful ex-student withdrawn from course – RT Coopers drafted appeal on grounds of on Exceptional extenuating circumstances - Appeal granted - Allowed to Qualify

'Rosanna assisted by her team was the right person at the right time in my hour of need. From day one she was there to support and guide me through so many obstacles. At each obstacle she made me reconsider options, alerted me to potential pitfalls, whilst at the same time making me feel in control of my destiny. The task we undertook was an arduous one that took us through several internal institutional stages over many months. In similar situations the hardest part is dealing with the dogmatic facade of an institution that is unlikely to have been previously challenged in this way or to this degree. Equally, an institution will always try and circumvent its internal failings.

Rosanna is an artist at tackling these hardest challenges. She uses the appropriate firmness whilst also knowing how and when to display a soft approach because she has a vision of how it all fits together and how to build it up. This blend is a true accomplishment that helped to make the most of my case where no matter how disheartening the rebuttals were or the length of the process was, the case kept getting stronger.

All in all she has so many more unconventional qualities than being just brilliant in her field. She was my life coach in my hours of despair as well as instilling me with confidence when it mattered. She was always available to speak at crucial times which in turn calmed my nerves and prevented me from acting rashly.

Crucially, Rosanna always believed in me and I believe this was so important in finally attaining the positive outcome we were seeking. I am extremely fortunate to have found Rosanna for she enabled me to stand up for myself and regain a sense of freedom.' D.M

MSc Student: Withdrawn from Course and awarded Diploma on Appeal Awarded MSc

'RT Cooper is a reliable law firm. I am an international postgraduate student from China who studied in the UK. Unfortunately I was undergoing a tough academic appeal. After the initial attempts by myself, I finally turned to RT Cooper for professional help. Before I decided to choose RT Cooper, I consulted several firms, but RT Cooper made me feel most comfortable. I had my first consultation with Rosanna Copper who made me feel she was really relating herself with my experience and circumstances. The compassion she showed me influenced my final choice. She was really willing to help me and spend her time on the case. She is very sharp. She knows what the key arguments are which can help us students to get better chances in our appeals. Though my case was not easy, she still gave her all to help, and I believe we made a very strong appeal letter. I really appreciate her work. As a foreigner, I know very little about the system, and what is a persuading appeal. It pains me a lot when I see two appeal letters which were written by myself dismissed. RT Cooper filled in that gap, helped me get the key issues. The whole writing procedure of the appeal letter was communicated via E mails and Skype because I am not in the UK, but it did not cause any inconvenience or communication difficulties. I felt as if I was just in London and talking to her face to face.' XLL

Dental Student withdrawn from course - held face to face consultation - drafted an academic appeal - attended panel hearing - YL re-admitted

'I was truly blessed to have been referred to RT Coopers by a friend. I was extremely impressed with Dr Cooper’s professionalism, dedication and efficiency in handling my appeal statement . Her keen analytical mind and fantastic understanding of the legal system led to an epiphany's regarding my appeal case. She and her team sacrificed their weekend and worked relentlessly to provide a waterproof appeal which led to the best possible outcome. In addition, she took time off her busy schedule to support me through my hearing and provided invaluable advice and prompts. I most definitely would not have succeeded without her. She led me to analyse my own shortcomings and provided me with the insight to understand my case thoroughly, most importantly, she emphasised the importance of being honest and the conviction of standing up for what is right, which I believe made all the difference. I had imagined that this would be a difficult and confusing process, but Dr cooper was able to allay my concerns and kept me fully appraised of progress at every stage. This is my first experience of dealing with solicitors, and I am pleased to say that it was a positive and stress-free one. I would have no hesitation in using Dr Cooper’s services again in the future, and I will certainly recommend her to my friends and colleagues. It is comforting to know that solicitors like Dr Cooper still exists and strive for justice and equality.’ YL

Trainee Teacher, deregistered

'I cannot praise Rosanna and Tariq highly enough. They worked so hard on the appeal of my practical exam - indeed, I could not believe the hours that Rosanna worked as we were on a very tight time-schedule so Rosanna seemed to work right through the night. I was amazed with both her humanity in being able quickly to see the injustice of the situation I was in, coupled with her professionalism in being able to draw all the strands together in compiling an appeals document which sounded just like it came from my pen. Rosanna is kind, caring and has unbelievable empathy at a time when a student and the student's family are highly stressed and emotional. She throws a lifebelt to those who are drowning in a sea of injustice. She is incredibly hard working, dedicated and focused. Thank you sincerely, Rosanna! You provide a wonderful service and you are so dedicated to your clients.' R.C.

Student Therapist, withdrawn from course - RT Coopers drafted academic appeal on grounds of extenuating circumstances - student re-admitted

'It was an absolute pleasure working with Rosanna and her team. Her advice and actions were one of a true professional. She has worked vigorously on every detail and problem that I encountered guiding me step by step through any difficulties. I felt that we bonded during our time working together and the sincerity from Rosanna and her team is one that is rare to encounter. I would recommend RT Coopers to my friends or family as I know how dedicated and passionate this firm is about their clients and cases. I would say look no further if one is in search of a lawyer within this field, you won't be disappointed. Many thanks to Rosanna and her team I am forever appreciative as I had a successful outcome.' LH

Ex-student nurse, Deregistration and on Appeal re-admitted

When I called RT Coopers one Friday morning, my case was a very difficult one as I was appealing and looking for re-integration into university to finish my nursing degree. I have to say that the time I called RT Coopers, I was desperate about my education, depressed about what had happened during my placement and facing bereavement of my younger brother. As English is not my first language, believe me I wanted just to speak in my mother tongue. I don't know how this team understood me.

I will like to add that Rosanna spent so much time with me. On one occasion, she spent more than four hours on Skype with me just to get more details and get to grips with the issues in my case. In my mind, I was questioning myself about what is she looking for? Why so many questions? Honestly, she knows her job.

The appeal the team wrote was very effective and successful. I went back to my education but because of language barrier, I have had to change to another course. I will not hesitate to recommend this firm.' V.N.

Real Estate, Finance and Investment, Deregistration - RT Coopers drafted an academic appeal due to extenuating circumstances - on Appeal re-admitted

'I found working with RT Cooper's an easy and pleasurable experience from the very beginning. The members of staff were very understanding and knowledgeable and offered sound advice on a complicated case. One thing that stood out for me was the extra mile that they were willing to go. My case had an uncertain and tight deadline and when it became necessary the team at RT Cooper's worked throughout the night to get everything done. As a result of their work, my university appeal was successful, which meant I was able to sit the exam as a first attempt. This allowed me to get the degree and job I wanted. A Big thank you to Rosanna and the Team!' VS

Parent of Final Year Medical Student. Excluded, on Appeal allowed to retake final year exams

'I wanted to thank you on behalf of the whole family for your assistance during our daughter’s appeal. We really appreciate your help and the personal effort and touch put into it. Once again, many thanks and may God richly bless you for caring'. FB

Links to Testimonials

All Testimonials - Academic Appeals various students - Academic Integrity - Academic Misconduct and Academic Malpractice - Cheating - Collusion - Complaints to the OIA against Universities - Dentistry Students - Disciplinary - Exclusions - Expulsions - Extenuating Circumstances - Failed resits for OSCE/ISCE/PACES - Failed resits for written paper - Failed resits - Failed retake year - Fitness to Study - Fitness to Practise - Medical Students - Mitigating Circumstances - Panel Hearings - Pharmacy MPharm & GPhC Registration Assessment Appeals - PhD Students - Plagiarism - Poor Referencing - Procedural Irregularities - Professionalism - Withdrawal - Withdrawn from University - Representation before Panels and Committees - Termination of Studies - Veterinary Students