Procedural Irregularities

Testimonials

Please browse the testimonials below to see what our clients have to say about our outstanding legal services in:

Procedural irregularities - errors in decision-making process - procedures for review or hearing of an appeal or complaint were deficient in a way which materially prejudiced the case - decisions were unreasonable in the light of the evidence supplied - unreasonableness.

Year 3 medical student (‘our client’) on the MBChB Medicine programme (‘programme’) sat and failed the end of year Knowledge exams, Paper A and Paper B which are written exams. Before resitting both Papers, our client was given two options to either (i) submit an Extenuating Circumstances form with supporting evidence; or (ii) to resit the Knowledge exams. Our client sat and failed the resit and was withdrawn from the programme. RT Coopers were instructed to draft the appeal. RT Coopers drafted a detailed academic appeal on the grounds of material procedural irregularity in the conduct of the assessment and exceptional circumstances. The appeal was upheld. First published in Google Business Profile Reviews.

‘I was going through the hardest moment of my life before my appeal, and I put my trust in Dr Cooper to help me through. She was very professional and firm, but also understanding and patient with me. Not only did she work efficiently and thoroughly on my appeal but she also checked in and still checks in on me for my well-being. she helped advise me on how to handle any barriers that came my way and no matter how difficult times seemed she encouraged me to persevere and see things through. Dr Cooper is very thorough with her research on even the most niche scenarios and topics regarding your specific case, and she goes far and beyond to provide a strong reliable case that reflects you as accurately as possible. Dr Cooper helped organise and structure so much around my case and was a voice for me and my family during times when we struggled to be that voice. For anyone going through what I went through I strongly recommend you to choose Dr Cooper to represent you for your case’. THG

Parent of THG:

‘When our daughter was withdrawn from university it shattered our lives. Dr Cooper has worked tirelessly on our case and we couldn’t have been successful in upholding our appeal without her. Not only does she have plenty of experience in what she does, but she also went the extra mile to fight our case. We are forever thankful for all the work and support Dr Cooper has given us’. Kudzie Laiza

Year 4 medical student was asked to repeat Year 4 due to 30 professionalism points (threshold is 25 points). The Board of Examiners had concerns about the pattern of behaviour and believed there was no insight gained during the programme. RT Coopers advised on the appeals, did not draft them. The student’s appeal was finally upheld at Level 3.

‘I spoke to several law firms when seeking advice on an academic appeal. Initially I was rebuffed; my case thought to be unwinnable. I eventually found Rosanna (RT Coopers), who saw things very differently. Her experience and erudition ultimately guided me to a successful outcome, for which I'm very grateful. I can't recommend her highly enough.’ G

Year 3 medical student on the MBChB (Hons) programme failed the OSCE and knowledge paper comprising Single Best Answer questions and had to resit. The medical student then sat resit for the Knowledge paper and OSCE and failed the resit. At this point, the student had reached the maximum period of registration for medicine at the university. The medical student was excluded from the programme although the student had extenuating circumstances some known and some undiagnosed when RT Coopers were instructed. The unprecedented situation was that because the student had reached the maximum period of registration for medicine, the university could not consider the extenuating circumstances. According to the regulations of this university, in very exceptional circumstances, as a result of an academic appeal, a student may be granted a further two-year extension to the maximum period of registration at the discretion of the Pro Vice-Chancellor. These were very exceptional circumstances as the student was seeking an extension to the maximum period of registration provided the academic appeal was upheld.

The student had already submitted a stage 1 appeal against the exclusion seeking the discretion of the Pro Vice-Chancellor for a one year extension to the maximum period of registration, which was rejected. RT Coopers were instructed to draft the stage 2 appeal against the exclusion and based on the strength of the appeal, prepared a grievance seeking the extension to the registration. The appeal was upheld. The grievance was accepted, and a two-year extension was granted. The medical student is returning to medical school.

‘I started Medicine as a school leaver in 2016, however after several resits as well as a leave of absence, found myself facing exclusion from the course in 2022 if I did not pass my third year resit exams. This was due to reaching maximum registration period for students in the UK- we are given three extra years from our anticipated graduation date to actually graduate, and my previous repeat of Year 1 as well as a leave of absence after leaving Year 2 early + subsequent Year 2 resit had taken up those three years. This caused me extreme anxiety when preparing for the exams.

After failing my resits and being excluded from the course due to reaching the maximum registration period, RT Coopers was recommended to me by a fellow medical student. I am so grateful to have Dr. Cooper on my side while going through the Grievance process. After my initial appeal that I wrote myself was rejected, I knew the Grievance would be my last chance to make my case to have my extension granted and be able to complete my medical degree. I was exhausted and extremely stressed out, but the minute I spoke to Dr Cooper I knew I was in the right hands.

Dr Cooper is kind but firm in her approach, and her determination motivated me to put my best foot forward for the grievance. Throughout the grievance process Dr Cooper was always checking in on me while working tirelessly on my case. She works extremely hard and this shows in the difference between the appeal I wrote and the document produced with Dr Cooper was truly impressive. Rosanna treats each of her clients on an individual basis and truly fights for them- there are no cookie cutter cases with her! Even after the Grievance was submitted, Dr Cooper continued to check in on me to see how things were progressing. It brought me immense comfort to know that I had someone as dedicated as her in my corner. Rosanna is unlike any lawyer I have ever met; anyone who has been through the Grievance process at University will tell you just how draining it is. It's easy to feel lost in a sea of paperwork and reduced to just a number from your school, but her sense of humour and empathy are what got me through sleepless nights working on my case. In addition to this, she took the time to advise me on how to set myself up for success via my mindset and work ethic for when the Grievance hopefully would be accepted. I am now delighted that after a long wait and a lot of hard work, my Grievance has been accepted and I will be able to continue my medical studies!

With Rosanna you have a supporter for life, incredibly she has still been a source of advice on further proceedings and continues to check in even after my positive outcome. I cannot recommend RT Coopers enough, the Medical School appeals process can be a lengthy and overwhelming one, but I was at peace knowing that with Dr Cooper I had the best shot possible at another chance. I can say without a doubt that she is the best in the business, and I will be forever grateful to her’. Yagik

Medical student repeating Year 3 on the MBBCh Medicine programme (‘programme’) failed to pass Summative Assessments despite repeating Year 2 and Year 3. the medical student failed the resit for the written assessment in repeat Year 3 and was withdrawn from the programme. RT Coopers were instructed at this point. RT Coopers drafted a robust appeal on grounds of procedural irregularities and extenuating circumstances. Appeal upheld. Student allowed to recommence programme.

‘I recently appealed a decision made by my university and used RT Coopers to help me draft it. Rosanna has been amazing through the entire process, not just professionally, but also personally. She has been there every step of the way, providing advice, showing support and alleviating all my concerns. I couldn't recommend her enough. Because of her experience she knew exactly what arguments carry weight in the appeals procedure. The appeal was very detailed, clearly showing the time and effort she took into drafting it and showing that she had been listening’. A Rev

Year 3 medical student on the MBChB (Hons) programme failed resit for repeat Year 3 written paper comprising Single Best Answer questions. The medical student was excluded from the programme although the student had extenuating circumstances some known and some undiagnosed when RT Coopers were instructed. The unprecedented situation was that the student had reached the maximum period of registration for medicine and the University could not consider the extenuating circumstances as this was the end of the road for the student. These were very exceptional circumstances as the student was seeking an extension to the maximum period of registration provided the appeal was upheld.

The student had already submitted a stage 1 appeal which was rejected. RT Coopers were instructed to draft the stage 2 appeal against the exclusion and based on the strength of the appeal, to seek the extension to the registration. The appeal was upheld. First Published in Google My Business Review.

NB: Extraordinary outcome. One of the most difficult appeals due to the unprecedented nature of the case.

‘I had an extremely difficult case involving the medical school. I had disabilities both known and unknown, lots of personal issues that happened last year, and had reached the end of my registration period. During this difficult and stressful time, Dr Cooper was amazing with her work, persistence, and effort for my case. I also appreciate that she would call and get me involved as well with working my case so that she could make me the best case. I am still awaiting my results, but I appreciated working with her so much and would recommend that anyone in a similar situation reach out. Dr Cooper is not only a great solicitor, but she is also an amazing person inside and out. She was a great support.
UPDATE: My grievance went through and I will be returning to medical school! I cannot thank Dr Cooper enough for her help and support. She was as happy and delighted as me when she heard the news. We spent a lot of time together building our 100+page case and never did she let anything slip. Attention to every detail, research, and most of all, a strong proposal, is what I believe made a precedent in this case’. E

Masters student studying on MSc Emerging Digital Technologies programme accused of suspected academic misconduct (collusion) in an open book examination. There were a number of exam questions where the marker identified similarities and concluded that such similarities had to be attributed to collusion. This was a complex case. The module was in relation to database design. The examination for this module tested coding for the database design, logical design, normalisation for relational algebra, database transactional management and linear algebra. RT Coopers drafted a robust statement denying any allegation of collusion. The student submitted the statement to the investigation officer prior to the investigation hearing and attended the hearing. . The allegation was dismissed following the investigation hearing. The case did not go beyond the investigation stage.

‘Dr Cooper clarified the issues, reasoning and meaning behind every point of my defence. Dr Cooper’s experience and understanding of the university's regulations enabled me to win my case. I couldn't have been more grateful during the panel hearing for being well prepared and that I could answer all questions satisfactorily. My case was dismissed immediately at the investigation stage; it never went to the committee stage. I'm glad I met Rosanna; she represents a delicate balance of being assertive to deliver while maintaining emotional intelligence. I received personal care’. Elli Roberts

Father of medical student studying on the MBChB Medicine programme failed the OSCE resit and was withdrawn from the MBChB programme - RT Coopers were instructed to draft the appeal against the decision to withdrawn the medical student – the appeal was drafted on grounds of procedural irregularity and mitigating circumstances – the medical student did not submit a mitigating circumstances form and declared fir to sit OSCE resit – the appeal was upheld – medical student returning to medical school in September 2022. First published in Google my Business Reviews.

‘The best decision we ever made... If you are looking at this Solicitors because you have failed your medical examinations and been excluded from University you are lucky enough to have found the right place to help you. Sadly this is what happened to my son, and if maybe like ourselves you have read the Uni. appeals process and started filling in the forms, let me stop you there. The truth is the appeals process is not run by your medical school and your Tutors, its run by the University staff and their Solicitors. Things that you believe are valid become irrelevant to them, but things that you believe are inconsequential can win your appeal. I cannot say if you will be successful, but I can tell you that the appeal my son put together and the appeal Rosanna Cooper put together for us after the off chance of contacting them, was like night and day, and after reading Rosanna's appeal it was obvious my son would not of succeeded and be restarting his medical course this September. If you are going up against the Universities Solicitors you need a Solicitor in your corner as they know things about the appeal/procedure you can't begin to think of. You only get 1 chance at the appeal so make sure you throw everything you can at it and RT Coopers is the best weapon you will have’. Stephen Norman

PhD student researching the influence of early life factors on missing data in epidemiology using statistical analyses. Crucial aspects of research were carried out by the student without a supervisor or an expert in statistics, computer science or missing data and imputation. Following the viva, student was asked to make major corrections to be awarded PhD. After making corrections and resubmission, the joint examiners report had extensive corrections that the joint examiners wanted the student to make to be even awarded an MPhil. Seemed like a lost case because of academic judgment. RT Coopers instructed to draft appeal against the decision to award an MPhil. The case required knowledge of statistics and an understanding of missing data and epidemiology. Working closely with the student, RT Coopers drafted a robust appeal for submission. The appeal was upheld. First Published in Google My Business Review (no link)

'I wish to start by saying a big thank you to RT coopers solicitors for their effort and hard work in ensuring that my academic appeal was successful. My case was very complex, meaning that it will be difficult to even get the MPhil which the examiners recommended. I was recommended for an MPhil by the examiners after the second viva, it was devastating, I was physically and psychologically impacted by the outcome of the viva with the belief that I have wasted meaningful years of my life pursuing a project (PhD) that at the end came to nothing. I was highly traumatised, dejected and felt that all I have worked for had been taken away from me. At this point, I decided to take up the option to appeal against the decision of the examiners.

The complex issue was that the examiners’ could not understand what my PhD was all about and the direction I was taking with my PhD studies. They recommended MPhil subject to satisfactory corrections. Looking at the correction list for the MPhil, it was very clear that the examiners did not even want to recommend me for an award of the MPhil. I started searching the internet for academic appeal lawyers. I came across RT coopers and read the reviews and decided to give them a call. I got Rosanna on the phone and in the course of the discussion, she asked me about my PhD. We had a meeting over skype to discuss in detail the PhD and the appeal process. She prepared Grounds of Appeal. The appeal was very detailed, it covered every aspect of my PhD. Irregularities were highlighted which led to the failure of my PhD. The examiners recommended MPhil subject to making recommended corrections to their satisfaction. To put in simple terms, they did not want me to get an MPhil. She was able to establish why their decision not to award me a PhD should not stand. What I have highlighted above is the summary, the appeal document was detailed and persuasive at the end, the appeal was upheld. I commend the effort of and work put in by RT coopers, I will highly recommend their services to any one looking for academic appeal lawyers'. Rose

Student accused of poor referencing - Failed Module as a result and asked to repeat year - RT Coopers drafted appeal - Quick turnaround by university - Appeal upheld - First Published in Google My Business Reviews

'Dr Rosanna Cooper was especially helpful in my case. I don’t think I could have appealed without her expertise. Throughout the process she was extremely informative and made sure I knew exactly what was happening. She was able to pick out features of my case that previous lawyers did not. Dr Cooper looked at my case thoroughly, with empathy for my situation. I would definitely recommend her! Update: I’ve received the outcome for my appeal and it has been upheld! This would not have been possible without the support and expertise of Doctor Cooper. As mentioned earlier, I would definitely recommend her work!' JM

Parent of final year student studying BSc Mathematics (Hons) accused of academic misconduct (collusion) by the Faculty of the University - RT Coopers painstakingly analysed the evidence adduced by the Faculty, held a consultation with the student and drafted a detailed Statement in defence of the allegation made by the Faculty - The Statement was submitted by the student - there was no hearing - the allegation was dismissed by the Faculty without going any further than the investigation stage - Excellent outcome for such a complicated case. First Published in Google My Business Reviews

'Rosanna helped our family when my daughter was suspected of academic misconduct. Rosanna is a unique individual and I am honoured to have made her acqaintance.
For me, Rosanna is not only an impeccable lawyer, but an extraordinary person, a role model for other people, examplifying such qualities as dedication, professionalism and a real sense of having a personal mission to help people.' Victoria Ten

Final year student studying BSc Mathematics (Hons) accused of academic misconduct (collusion) by the Faculty of the University - RT Coopers painstakingly analysed the evidence adduced by the Faculty, held a consultation with the student and drafted a detailed Statement in defence of the allegation made by the Faculty - The Statement was submitted by the student - there was no hearing - the allegation was dismissed by the Faculty without going any further than the investigation stage - Excellent outcome for such a complicated case.

'RT Cooper is a firm characterized by excellence and care for their clients and I would recommend it to anyone! I cannot convey how grateful I am to Dr. Rosanna Cooper who won my case by disposing of an allegation of academic misconduct. As a final year mathematics student who was accused of academic misconduct by my University, I was in absolute panic until I met Rosanna. Her kindness, generosity and professionalism are extraordinary. The time and work that Rosanna invested in my case made me see me that she truly cares about securing the best outcome for me.

I know that it is her knowledge, her combination of legal and scientific professional insight, that gave my defense statement a chance to be strong. Rosanna drafted an excellent defense statement despite the tight deadline and the complexity of my case, which required unpicking content of university-level mathematics and programming. Rosanna really understood the details surrounding my case and how each of these complexities needed to be addressed. The statement that she completed was thorough on all fronts, and her communication was prompt throughout. Her composure and clear instructions on what exactly needed to be done to maximally strengthen my statement allowed me to focus on specific tasks, instead of panicking. I am very grateful for your help' Mallysa Oceon

Student studying MSc Biopharmaceuticals accused of self-plagiarism. Following the investigation meeting, student given the option to accept the allegation and be awarded zero for the module and a capped mark of 50 percent on resubmission. Student denied the allegation as believed there was no plagiarism. RT Coopers instructed to advise and assist student as well as to draft a statement in defence. Consultation held with student and then statement was drafted by the firm. The analysis of the evidence adduced by the university showed that there was no plagiarism. One of the defences of the allegation was procedural irregularity. The student had to attend a committee hearing. The committee held that there was no self plagiarism. The allegation was dismissed. First published in Google M Business Reviews

‘I enquired with several firms about a case of self plagiarism. RT Coopers Solicitors was quick to respond and straight away we were able to go through the specifics of my case. Rosanna spent several hours on Zoom with me going through my entire literature review and we complied evidence that I could use in my appeal. Rosanna also prepared a strong statement that I could use in my case. Whilst waiting for my appeal date Rosanna was on hand to answer any questions and always replied promptly. After appealing, I won the case and am set to graduate with a Distinction. This was a huge relief to me as if the original decision had not been overturned I would’ve graduated with a Merit. I can’t thank RT Coopers enough - they helped me tremendously compiling the evidence and statement I needed to win my case. Highly recommend!’ Jenny

First year student on BSc Operating Department Practice failed three consecutive assignments because of mitigating circumstances. All three assignments were passed on resubmission. Referred in a presentation for a separate module. As there were three consecutive failures of the assignments, the registration for the ODP Programme was terminated. RT Coopers was instructed to draft the appeal against the decision of the university to terminate the registration from the ODP Programme on the grounds of mitigating circumstances and procedural irregularity. First published in Google My Business Reviews

'I was withdrawn from my course in the university after the first year when I struggled with my assignments and presentation. I contacted the firm and my lawyer was Dr Cooper who was really helpful and patient. All her suggestions were very professional and I was able to get help in diagnosing my disability. Her drafted appeal was thorough and through her, I won my case and have been called back to continue my studies. I am very thankful to Rosanna and her team and would recommend them highly to anyone going through a similar fate. Her patience and understanding are unrivalled'. Itz_Wekz_

Mother of first year student on BSc Operating Department Practice failed three consecutive assignments because of mitigating circumstances. All three assignments were passed on resubmission. Referred in a presentation for a separate module. As there were three consecutive failures of the assignments, the registration for the ODP Programme was terminated. RT Coopers was instructed to draft the appeal against the decision of the university to terminate the registration from the ODP Programme on the grounds of mitigating circumstances and procedural irregularity. First Published in Google My Business Reviews.

'Rosanna from RT Coopers was and is still a Godsent. My child was withdrawn from his course after the first year in university and it broke our hearts. The first call I made to Rosanna proved to me that she was extremely professional. She talked us through every stage of the appeal, suggested that we might find medical experts to diagnose the root cause of my child’s problems. In fact we couldn’t have known many learning difficulties at stake without Rosanna’s help. I can’t think of anyone who could have taken on our case and dealt with it the way she did. She spent hours and hours with us on the phone, Skype and in emails just to give us the best possible outcome. 5 stars is not enough to describe her professionalism, dedication and great sense of humour. My family and I are eternally grateful and consider her as a lifelong friend. Thanks Rosanna! You have no idea how brilliant you are'. Mrs A

Father of student wrongly accused of academic malpractice. Supportive father. RT Coopers drafted a detailed appeal on grounds of procedural irregularity and mitigating circumstances. Student awarded first class honours degree as appeal was upheld - First published in Google My Business Reviews

Outcome: 'Dr Rosanna Cooper has just completed a 4 month long fight against my daughter's university for false accusations of academic misconduct. The university offered no evidence or proof whatsoever, handled the case appaulingly and in the end with no other options left went with academic judgement which we were told by other lawyers could not be challenged, wrong! Rosanna told us that academic judgement absolutely can be challenged in certain circumstances and agreed to take on my daughters case. Yesterday we got notification that Rosanna had won my daughters appeal. My daughter had been put through hell by her uni and Rosanna was the angel sent to help us. The weight now lifted off my daughter's shoulders is indescribable. If you have a similar situation and you feel hopeless and overwhelmed I can tell you that there is hope, it is Dr Rosanna Cooper. Rosanna is not like most lawyers, she really cares and goes above and beyond to calm her clients and get them to focus on what is needed to win their case. Thank you Rosanna from the bottom of our hearts'. Daron Brown

Final year language student wrongly accused of academic malpractice. The allegations were denied by the student. There was clearly mishandling of the case by the university as the university had no evidence and sought to rely on academic judgement. The case was investigated and referred to a committee. RT Coopers picked up the case after another firm of solicitors had drafted a statement for the student and academic malpractice was upheld. RT Coopers drafted a detailed appeal on grounds of procedural irregularity and mitigating circumstances. Student academic appeal was successful - allowed to progress with first class honours. First published in Google My Business Reviews.

'Update: I have received a successful outcome to my case and I do not think I will ever be able to express my gratitude to Dr Rosanna Cooper enough. Rosanna agreed to take on my case at a time that I truly began to accept that all might be lost after being ignored, misled and mistreated by my University. I was told by previous legal representation that once a University sides with academic judgement there isn’t really much you can do to challenge that. However, when I came to Rosanna, she reassured me that all was not lost and that there was a way to fight back. I can honestly say Rosanna’s tenacity, meticulousness, insight, humour and heart was a heaven send when I needed it most. She told me to let go of my distress and emotion and to pull my socks up and get to work and that’s exactly what we did together. Rosanna understood me more than I understood myself and showed me that she was going to fight as hard as she could in my corner. From the get-go, Rosanna demonstrated her expertise and intellectually sophisticated approach to understanding every minor detail of my case in order to truly grasp what had gone on. Once she understood all of the evidence and with her impeccable understanding of University policies and procedures, she skilfully linked the important details of my case with the necessary evidence into succinct arguments. She also helped me to comprehensively convey that I have mental health issues that had an unforeseeable impact on my studies and which had previously not been considered by my University. She worked morning through the night and over and above what she had previously predicted, in a very short space of time, to help me build my case from scratch all over again. I can honestly say I have never met someone so dedicated to their work and achieving the right and just outcome. She had an envious ability to see the bigger picture whilst also being able to unearth the small but indispensable arguments in my case. If you need a lawyer on your side, not only to fight with their skill but also their heart, Rosanna is without a doubt, the person you want on your side. As someone has said in a previous review – there is no number of stars that could qualify my satisfaction with Rosanna Cooper and RT Coopers Firm'. j t

'Rosanna Cooper is by far and away the most professional and compassionate lawyer I have ever dealt with. Rosanna helped my daughter put together an appeal against serious mistreatment by her university. It was a very traumatic time for my daughter and Rosanna calmed her down and got her to focus on writing an incredible appeal with Rosanna’s help. This lady has the biggest heart and we would have been lost without her help, she treated my daughter with respect and compassion and was fair with charges. I cannot speak highly enough of Rosanna who we both consider a friend now. If I could give 6 stars if I could. Thank you for everything you’ve done for us Rosanna Cooper you are an angel'. D Brown

'Whilst I have not yet received an outcome to my case, I believe it is essential that I convey my gratitude for everything Dr Rosanna Cooper has done for me to date. Rosanna agreed to take on my case at a time that I truly began to accept that all might be lost after being ignored, misled and mistreated by my University. I was told by previous legal representation that once a University sides with academic judgement there isn’t really much you can do to challenge that. However, when I came to Rosanna, she reassured me that all was not lost and that there was a way to fight back. I can honestly say Rosanna’s tenacity, meticulousness, insight, humour and heart was a heaven send when I needed it most. She told me to let go of my distress and emotion and to pull my socks up and get to work and that’s exactly what we did together. Rosanna understood me more than I understood myself and showed me that she was going to fight as hard as she could in my corner. From the get-go, Rosanna demonstrated her expertise and intellectually sophisticated approach to understanding every minor detail of my case in order to truly grasp what had gone on. Once she understood all of the evidence and with her impeccable understanding of University policies and procedures, she skilfully linked the important details of my case with the necessary evidence into succinct arguments. She also helped me to comprehensively convey that I have mental health issues that had an unforeseeable impact on my studies and which had previously not been considered by my University. She worked morning through the night and over and above what she had previously predicted, in a very short space of time, to help me build my case from scratch all over again. I can honestly say I have never met someone so dedicated to their work and achieving the right and just outcome. She had an envious ability to see the bigger picture whilst also being able to unearth the small but indispensable arguments in my case. If you need a lawyer on your side, not only to fight with their skill but also their heart, Rosanna is without a doubt, the person you want on your side. As someone has said in a previous review – there is no number of stars that could qualify my satisfaction with Rosanna Cooper and RT Coopers Firm'. j t

First year student studying Diagnostic Radiography failed an assignment after three attempts and was withdrawn. The student had applied and the appeal was rejected. The student's application for extenuating circumstances was also rejected. RT Coopers drafted a review of the decision on the grounds of procedural irregularities and extenuating circumstances. RT Coopers drafted the request for a review of the decision of the university. The review of the decision was upheld and the student can return to university to continue with Diagnostic Radiography studies – first published in Google My Business Reviews.

'UPDATE: Our review appeal was upheld! Thank you again Rosanna. My son's application for extenuating circumstances and our initial appeal were unsuccessful. We had one chance left with a review appeal, to avoid withdrawal from the course. Rosanna was extremely professional, helpful and very positive at a stressful time. She saw important details in our case that we had not. She put an excellent submission together, linking the evidence and explaining it in a way that works for the University appeal panels. She has brilliant understanding of the university policies and procedures. We would highly recommend asking for Rosanna's help with any third level appeal'. NI Mcs

First year student studying for a degree in Mathematics with Management and Finance was accused of collusion by a University during open book exams. Like most students during lockdown, the lecturers did not get a chance to complete the modules. There were irregularities surrounding the exam papers for these modules and the University did not have clear procedures, regulations or policies in relation to sitting open book exams. During the lockdown period, the student sought answers from a chatroom (specifically about the irregularities pertaining to these exam papers). The basis for the allegation of collusion was that there were other students sharing information about the exams in the chatroom and this amounted to collusion as the student could have and must have seen the questions and answers that were being circulated. Clearly, the allegations were false and with damaging consequences for the student if found guilty of collusion. The student was put under tremendous pressure to accept the allegation of collusion. RT Coopers advised the student to deny the allegation and drafted the appeal and represented the student at the hearing. The penalty was a warning (with no justification) although the panel stated that this would be removed from the student’s records at the end of the course. The student was satisfied with this outcome as a number of other students were in the chatroom at the same time had been accused and found guilty of collusion, given harsher penalties with no means of removing the offence from their records. This was a very difficult case for both sides in particular as the University was trying to clamp down on students' using chatrooms during open book exams without having any regulations or policies to deal with the issues. Clearly, a good outcome for the student. We applaud the student for taking a stance against the University and ensuring that the penalty was a warning with no impact on the student’s future.

'I was wrongly accused of collusion by my university. I was about to give up on my case, as other solicitors said that they cannot win my case, when Rosanna Cooper contacted me and said that we can win. We managed to reduce penalty of collusion to just warning. Rosanna helped me to prepare written submission and was very supportive during the misconduct meeting and after. I’m very happy with the work and I would highly recommend RT Coopers. 5 stars.' AY

PhD student unfairly excluded from university close to submission date because of unfairness and bias. RT Coopers was asked to assist in the preparation of the complaint to the OIA as the student had exhausted the internal procedures - OIA application took longer than usual due to the complexity of the case and sheer volume of documents - first published in Google My Business Reviews.

'There is no number of stars to qualify my satisfaction with RT Coopers. I would recommend RT Coopers to anyone, but anyone who requires a battle tested, committed, skillful lawyer who would not only go the extra mile, but go the extra thousand miles and who would work far beyond the money paid. I was attracted to RT Coopers by their overwhelming positive reviews on the internet. My thoughts were, with all these positive reviews, this must be an outstanding law chamber given the massive negative reviews some other chambers receive on the internet. And undoubtedly, after working with Dr Cooper, my assumptions were confirmed as RT Coopers proved to be a wonderful law chamber. I was withdrawn from my PhD studies during the final thesis submission for no reasons other than those of the University’s inadequacies. During the write-up stage, supervision was non-existent. I requested assistance from my supervisors several times but received none. The Registrar as well as the supervisors acknowledged the supervisors’ lack of grounded theory expertise – the methodology I deployed in my studies. Thus, I was left without supervision. There were plenty other inadequacies of the University too lengthy to list here. Yet, the University terminated my studies with an excuse of “unsatisfactory performance”. This was bizarre as my thesis was not assessed by anybody with grounded theory knowledge. Both my appeal and complaint to the University were summarily dismissed. The cold naked truth is that a student could do everything right but still be withdrawn from studies due to bias and mistakes of a University. I have had issues where legal representation was deterministic. Lawyers can make or break your case. One instance was when I parked my BMW and it was rammed into by a Post Office vehicle. The driver came down, viewed the damage, and drove away. Two witnesses (Bank workers viewing from their window) copied his plate number and reported him to the police. The police suspended his licence for the hit - and - run offence, but I lost the civil case due to an inexperience lawyer. The consequences were that I had to pay the lawyer out of pocket and paid for the repair of my vehicle all by myself. So, the value of a good lawyer cannot be over emphasized. Bear in mind, being innocent does not always translate to being found innocent in the court of law; several factors depend on your lawyer (Recht haben und Recht bekommen sind zwei unterschiedliche Dinge). I was most fortunate to work directly with Dr Cooper who directed the entire OIA complaint process. Dr Cooper informed me, first and foremost to make subject access request (SAR) to the University. I was already withdrawn at that time and had no access to my emails. Without the SAR, I could not have made my case. On the SAR form, I requested and was provided with every email that had my name on it. Then Dr Cooper worked with me to put the case together (143 pages in total). She revised and transformed the work into a faultless and persuasive piece of OIA complaint. Dr Cooper worked on my case relentlessly starting from early December through Christmas and all the way through Easter. She was sifting through the case to unearth new ideas and facts while displaying her tremendous sense of humor on Skype and phone calls. Working with Dr Cooper was awesome and throughout, she placed much emphasis on delivering a perfect work – an impeccable work ethic. Therefore, she would call me day and night and at weekends for clarifications and to answer questions regarding her findings in the work. I am indebted and forever grateful to Dr Cooper for the most exceptional piece of legal work of my lifetime'. Iyoriobhe Ajayi Ejiya

MSc Student - Appealing on grounds of procedural irregularities and extenuating circumstances - RT Coopers gave advice on grounds of appeal - first published in Google My Business Reviews

'Thank you very much for providing information exactly in the way I wanted (objective and truthful). I appreciate going the extra mile (or rather a length of equator) to make me realise how I should resolve the issues in future. I felt that I was dealt with accordingly what I need, not what I can pay and the information were priceless. I don't wish upon people to have problems with their universities, but should you have any - I would sincerely recommend Rosanne and the team'. Ana A

PhD student, who had upgraded from MPhil to PhD, was writing up thesis and was withdrawn from university after 4 years of studies before getting an opportunity to complete and submit thesis. RT Coopers on reviewing the case found that the student was withdrawn from university due to serious procedural irregularities on the part of the university. A consultation (via audio) was held with the student to particularise the grounds of appeal. The student drafted and submitted a stage 1 academic appeal which was rejected by the university. RT Coopers then drafted the stage 2 academic appeal on grounds of serious procedural irregularities, the academic appeal was accepted and a hearing was constituted. RT Coopers drafted the statement for the panel hearing and prepared the student for the hearing (it was important to prepare the student for the hearing due to the number of technical points that had to be brought out during the hearing). The student was not represented at the panel hearing. It took 4 months to get a decision. During this period, RT Coopers was guiding and supporting the student as there was a battle going on between the school and the panel as it transpired that the panel had upheld the appeal and the school was resisting the decision. RT Coopers prepared arguments over the 4 months for the student to send to the university with the intent to get back to university as well as supporting and guiding the student. The university eventually conceded and the student was allowed to continue. Without the level of guidance and support from RT Coopers for the student during the last 4 months, the student would not have had this positive outcome, despite the panel upholding the appeal - first published in Google My Business Reviews.

NB: It’s important to have a thorough understanding of the regulations, policies, codes of practice and procedures in order to succeed in your appeal.

'A year ago, I was in a very difficult place. I was withdrawn from the university’s course, and had just started the appeal system. I was lost and had to enter a process I barely understood. I then proceeded to contact various academic lawyers, many of whom declined. One just said (after a 15 minute discussion), “I estimate writing your appeal will be a 5-7 hour job, here’s a quote.” Then I contacted RT Cooper Solicitors, and reached Dr. Cooper. I spent an hour discussing what happened, going into depth and detail about every nook and cranny of the case. This was the beginning of many more discussions, with someone who genuinely cared about what I was going through, and was willing to work together in order to get the best possible outcome for me. Through this very long process, Dr. Cooper has always helped me, and has repeatedly gone above and beyond the call of duty. Throughout this whole ordeal, she always offered sound advice, produced stellar work and gave me a level of support I didn’t know was possible. Overall, if you are facing academic appeals, I cannot think of anybody else I would recommend. I am now able to continue my studies'. G.A Haddy

Failure of assignment - RT Coopers gave advice on grounds of appeal - successful outcome on appeal - first published in Google My Business Reviews

'5 stars is not a high enough recommendation. I was desperate and in great need and Rosanna Cooper couldn’t have been more helpful. Her knowledge gave me so much confidence, by the first phone call I was able to face what I needed to do. Despite it being the Christmas period and knowing she had so many other demands, I was never turned away and her professionalism and advice was so spot on; I never felt as though I was being rushed or not considered with care. This is the type of service you need in this world and most importantly Dr Rosanna helped me see how important it is to give to others even in your time of need. She was very gracious and I am very grateful.' Christene Thompson

Third year medical student studying on the Medicine and Surgery MBBS degree course - unfairness and unconscious bias during placement led to the student’s professionalism being called into question in circumstances that were unfair and unjust with no basis; yet far reaching consequences - a competitor law firm drafted level 1 and level 2 appeals unsuccessfully - by the time RT Coopers got involved the chances of success were slim - RT Coopers worked with the student during long hours to prepare the level 3 review pulling out all the stops - the grounds of appeal were procedural Irregularities and unreasonableness - the university held that there were grounds for a level 3 review and a fresh investigation of the appeal had to be conducted - the adjudicator has decided that there are sufficient grounds to refer the case to the board of examiners to ratify the decision - positive outcome so far - first published in Google My Business Reviews

'Amazing law firm. Highly recommend Rosanna Cooper for any academic appeal. Had an experience with a lawyer before Rosanna and the difference was staggering. Rosanna kept in contact with me from start to finish. Making the long stressful process of an appeal that lasted 4 months that little bit easier. Rosanna is a perfectionist and stayed on the phone with me for hours on end to really get under the nitty gritty details of my appeal. Her attention to detail and scientific approach made a great appeal and would recommend to anyone searching for a lawyer for an academic appeal to University'. Ma Alr

Final year Pharmacy MPharm (Hons) student excluded after 5 years of studying pharmacy - accused of academic misconduct - extremely harsh penalty as this was a minor examination incident - university had wrongly interpreted its regulations on academic misconduct – university took a tough stance – by the time RT Coopers were instructed it seemed that there was no chance of obtaining the MPharm - following face to face consultation with student to particularise the grounds of appeal - RT Cooper drafted stage 2 academic appeal against Panel's decision on grounds of procedural irregularities and extenuating circumstances – RT Coopers guided the student to escalate the case as there were other factors that had to be explored at a higher level within the university in case such factors had impacted on the decision of the Panel – RT Coopers continued to provide guidance and support throughout the whole process (sometimes it seemed bleak) – eventually the university changed its regulation as a direct result of this case in order to allow the student to have a final attempt at the exam in question (unprecedented) - registration to the GPhC was also reinstated - Passed retake exam and looking forward to becoming a pharmacist! First published in Google My Business Reviews

'I would like to give a personal testimonial for the excellent service I received from RT Coopers. I met Rosanna after I spoke with several solicitors. seeking legal help regarding my situation with the University. With all the other solicitors/barristers I felt belittled by them but not with Rosanna Cooper. Rosanna and her team made me feel welcome. She understands me so perfectly that I feel she knew me for many years. Although Rosanna was friendly, she always remained professional. Her attitude towards my case was honest and professional. Despite the difficulties of my case and after the rejection of my appeal by the University, Rosanna offered support and faith. From a situation where the University decision was to terminate my Registration, Rosanna transformed it into a successful appeal. She worked exceptionally hard and paid attention to every small detail of my situation my registration was re-in-stated. There were times when I rang Rosanna out of hours, but she was always on hand to listen and encourage. I strongly recommend RT Coopers to students as I know they will not only make you feel welcome and important, through hard work and determination, you will have a greater chance of winning your case. Rosanna was an angel. Thank you so much Rosanna and God Bless You’. Iyare Evbuomwan.

Second year MPharm student unjustly withdrawn from University - RT Coopers were instructed after the OIA ruled the case was unjustified to review the case and advise on the merits of the case - on thorough investigation RT Coopers unearthed a number of procedural irregularities in the handling of the academic appeal and complaint to the OIA - RT Coopers wrote a substantive letter to the University - Mr Chahal was able to re-join the MPharm course after some time away from the Universit. First published in Google My Business Reviews

'I had a faultless experience in terms of professionalism with RT Coopers. All hope seemed lost until Dr Cooper took over my case (after I had used a previous academic solicitor without success) and turned it around. She worked tirelessly and went above and beyond to dissect my rather complicated case into minute detail to ensure a positive result for me. I am now able to resume my MPharm degree. The only academic solicitors I would recommend'. Charanpreet Chahal

Third year medical student withdrawn from program- failed resit - held consultation with PS via audio to particularise the grounds of appeal - RT Coopers then drafted detailed academic appeal on grounds of procedural irregularities and mitigating circumstances requesting permission from the university to allow PS to re-enrol on the program - university outside of the UK - appeal successful - first successful appeal in the history of this university

'I would give Dr. Cooper more than five stars for her tenacious effort, advice and help during my case. She works extremely hard and puts all her efforts towards analysing the case. When I faced probably the most difficult academic situation, Dr. Cooper was there to rely on for strength and keeping focused. She was very professional and accommodating to me despite a huge time difference. I found her services more useful and helpful than any lawyer in the United States. She is able to analyse a different country’s system of educational law, so I highly recommend her even if you aren’t based in the UK. She handles the cases directly and there is no delegation to another unknown lawyer which I really valued. She is always prompt in replying to emails and managing the workload despite deadlines. She helped ease the burden of what I had to do in a deadline driven academic fight. I was under extreme pressure and honestly could not have completed what I needed to do without her. From looking at evidence with a critical eye to advising on who to seek for support, she is a woman of many talents. My school kept making my case seem bleak with no other options and that no other student had been successful in cases before. However, Dr. Cooper and I broke this supposed trend. It was the most surprising and satisfying feeling to know it had been a positive outcome. Most importantly I felt she really cared about me and my case. She was empathetic of how much emotion and high stakes were involved with my case. She was able to help me seperate myself from emotions and the work that sits pending. I wouldn’t have had the will to move forward and put myself in the right headspace without Dr. Cooper. There aren’t words to describe truly how she has helped. Thank you so much'. PS

PhD student at university 5 years studying for a PhD in Psychology - submitted thesis and failed first viva - asked by examiners to resubmit for PhD without requirement for second viva - on resubmission of thesis no award granted - held face to face consultation with J to particularise the grounds of appeal - RT Coopers worked with student to draft a strong academic appeal on grounds of procedural irregularity - on receipt of the appeal the university dispensed with the need for a hearing - successful outcome - student given the opportunity to resubmit thesis with fresh examiners No viva - awarded PhD with minor corrections - first published in Google My Business Reviews

'I came to Dr. Rosanna Cooper of RT Coopers when I was given fail for my PhD. I passed my first submission with resubmission but in the second exam, I was given fail with no awards. I did my PhD in Psychology for 5 years altogether. It was an extremely painful, dark and exhausting journey. After 5 years of battle with my PhD, I was tired and losing all my ambition. I knew I needed to fight, but I was completely unsure if I could win. I spoke to a lot of different law firms and just searching aimlessly and not knowing what to expect at all. Dr. Cooper spent a long time on the phone with me when I first rang up. She ironed out a lot of the details for my case and I started to get the confidence back a little bit after the first phone call. Her suggestions had completely opened my mind about how to approach the appeal. I then met her in person to discuss in more details about the case. I was very glad we did so as she is probably one of the most impressive persons I’ve met. She just sees things through and knows how to win the case! You will know you are in safe hands when you meet her!

She is focused, shrewd, straightforward, analytical and professional. On top of that, she is a very lovely individual to be around with. I was really impressed by the way she approached the issues. She always squeezed me for more details about a point. So be prepared for a thorough and tough journey when working with her! Because it is all worthwhile it in the end! I now have my appeal upheld and I was given a chance to resubmit my thesis to fresh examiners. Rosanna also inspired me in the level of personal development. Having worked with her gave me the chance to see the world of an amazing individual. It is truly inspiring. I followed some of her suggestions to work on confidence and assertiveness issues for the viva preparation and it has been very helpful with all the aspects in my life. I deeply thank Dr. Rosanna Copper and her team for what they do and I wish them all the very best in the future. If you are thinking of academic appeal, I will definitely recommend them. Re-submission successful. Awarded PhD with minor corrections. J

MBA student at prestigious University accused of Collusion - ML accused of sharing Data with a group of students on a social media site. RT Coopers advised ML during an initial consultation to particularise the grounds for the Statement and then skilfully redrafted ML's Statement which was submitted to the University. Successful outcome

'RT Coopers provided great customer service combined with in-depth understanding and expertise in education law. Rosanna gave me competent advice with very fast turnaround time throughout a complex, high-stakes case pertaining to academic misconduct at an elite university. Due to your help & advice, I was acquitted and vindicated! I rate the firm 5 out of 5'. ML

First Year Medical University - marginally failed the resit for the written exam - KG drafted and submitted stage 1 academic appeal which was rejected – Withdrawn from Medical School - Held consultation to particularise the grounds of appeal - RT Coopers drafted stage 2 academic appeal on grounds of procedural irregularities and extenuating circumstances - Appeal successful - Now a Doctor

'I would like to write this testimony to showcase the quality of the work that Dr Rosanna Cooper and RT Coopers do. I came to them following a recommendation from a friend, and within minutes of the consultation I could understand why the positive reference had been made. Dr Rosanna was kind, shrewd, and incredibly thorough with her work which resulted in a service that felt over and beyond the normal expectations you would have from a law firm. Dr Rosanna Cooper worked tirelessly to a very prompt deadline and I cannot thank her enough for the hard work she poured into my appeal, her honest, professional, and thorough approach to the case really motivated me and made me feel more hopeful about the situation than I had for months, and her example has helped me move forward and to motivate myself to achieve better outcomes in the future. Thank you for all the help and support. I really felt like you believed in me, worked hard for me and it means the world'. KG

Fourth Year Medical Student - Accused of Plagiarism - Studies Terminated- RT Coopers held consultation with FK to particularise the grounds for Complaint - RT Coopers drafted the Complaint to the OIA relying on extenuating circumstances due to specific learning difficulties and procedural irregularities - Complaint successful - Now a Doctor

'I asked RT Coopers to help me with my case against my university to the OIA when things were looking completely hopeless. Rosanna was just incredible, she was so reassuring and personally involved from the start, I can’t thank her enough for all the hard work and hours she put into constructing my case, especially because it was so complex. She ensured every detail was discussed and explained and helped me turn things around. I did not expect that I would be able to submit such a strong case to the OIA, I am truly grateful. I would also like to thank her team who put in a lot of effort to help put my case together. Thank you all.' FK

Then Medical Student now Medical Doctor - RT Coopers drafted appeal

‘I would like to take this opportunity to give a personal testimonial for, what I believe, is an excellent law firm. Following an issue with an educational institution at which I studied for three years, I spoke with a number of firms seeking legal advice regarding my situation. RT Coopers solicitors, namely Rosanna Cooper, showed immense enthusiasm despite facing a very tight deadline to collate a case over simply one weekend. This was the deciding factor for me to choose her for representation. She offered support, faith and integrity to a situation which was otherwise rather dismal. With her uniquely selfless work ethic, she built an unflawed case worthy of acclaim. Furthermore, she never at once gave thought to the amount of time she spent working on the case; and simply applied her full efforts until the work was complete. I honestly cannot fault the service I have received in any way, shape or form and would certainly recommend this firm to anybody seeking legal representation in their specialities. I won my appeal and I am now at medical school. The quality speaks for itself.’ Dr Ajay Doal

PhD Student, awarded MPhil after initial viva. Successfully complained to the OIA as RT Coopers drafted the Complaint - Complaint upheld as justified. University gave Dr Ullah the opportunity to rework his thesis and to resubmit with fresh viva and he was awarded his PhD - Now a Professor. First published in Google my Business Reviews

'It’s a pleasure to provide a testimonial to RT Coopers as the firm has brought happiness and hope again into my life. After the rejection of my appeal by the university for my PhD, I got completely disappointed and there was no hope around. When I discussed my case with Rosanna she was very positive, optimistic and assured me that we could extract something out of my case for the OIA review. She provided a new direction to my case and explored new ideas that I could not have done by myself. I found all the members of RT Coopers very friendly and co-operative and especially Rosanna was awesome. She was fully involved in my case, she worked late nights and during the weekend to meet the deadline. She did extensive research on my case and explored legal ways forward. Rosanna prepared my case with a full legal cover provided and I submitted it to the OIA before the deadline for review. Both the OIA and the university realized that important aspects discovered by Rosanna about my case were ignored during the university’s appeal process.

Now, the university has reconsidered their appeal decision and I am looking forward to the university providing me with a date for re-examination for my PhD soon. Without bringing my case to RT Coopers, I would not have got the positive results I was looking for. I have now passed my viva and I am a PhD degree holder (after initially being awarded an MPhil). I am determined to move forward with my life. Without bringing my case to RT Coopers I would not have got the results I was looking for. I strongly recommend RT Coopers to students in trouble and I know this firm will make a difference.' Dr Asmat Ullah, Professor

Second Year Dental Student on the BDS Programme studies terminated due to lack of satisfactory progress as failed resit the OSCE. By the time KM came to RT Coopers, KM had completed the University Internal Procedures. RT Coopers drafted the Complaint to the OIA on grounds of procedural irregularities and extenuating circumstances - Complaint upheld as justified - Complaint successful - Now a Dentist

'Thank you so very much for helping me through the most difficult time of my life, showing me that whatever happens, there is always light at the end of the tunnel, if you have the right people by your side. I felt that person was you Dr Rosanna Cooper and your colleagues at RT Coopers, helping and supporting me along the most perilous legal journey of my life. God Bless you! Thank you all so very much. I would give an excellent rating of 5 Stars.' KM

Parent of Medical Student, Excluded now back at Medical School

'Rosanna, we cannot thank you in words for what you have done for us. Your personal attention is phenomenal. You have worked over and beyond with your team - Tariq and Jenny. You are tireless and put all your energy into every task. Above all you are a kind and most caring individual. Because you acted on his behalf, our son won his appeal against the medical school after he successfully complained to the OIA. God Bless!' Dr Atul Khanna

Final year student BA in Politics and International Relations accused of plagiarism - when student instructed RT Coopers the best outcome the student could have hoped for was a zero mark for the module - RT Coopers held audio with Zoey to particularise the grounds for the statement to submit to Panel for hearing - RT Coopers drafted a statement in support of case on the grounds of procedural irregularities and mitigating circumstances - cleared of plagiarism on the strength of the statement. First published in Google My Business Reviews

'It has been a pleasure to work with RT Coopers. In their handling of my case, I was met with compassion and true dedication to ensuring that I received the best possible outcome. Rosanna went above and beyond in her work, liaising with me frequently and ensuring that all work was completed to the highest standard. From my experience with the firm, it is evident that RT Coopers is a well run, professional organisation. Their team are friendly and helpful and provide genuine, honest advice. In all matters pertaining to higher education law, I do not believe that there is a firm better equipped to handle student cases or concerns.

I am so thankful for all the work RT Coopers have completed for me. The outcome I received as a consequence of their hard work is more than I could have hoped for. As the head of the firm, Dr Rosanna Cooper is an outstanding solicitor. Her dedication, intellect and compassion are second to none. Throughout her dealings with my case, I was assured, knowing that she was fully devoted to my cause. Given that students invest both emotionally and financially in their education, matters pertaining to higher education law can deem daunting at first. However, with RT Coopers, students can rest assured that their future is in safe hands. After what has been a stressful few months, I am now confident in the knowledge that my future is bright, and that I am fully vindicated with the resolution of my case'. Zoey

MSc Student in education had studies terminated - held face to face consultation - RT Coopers drafted appeal and complaint to the University - the complaint was upheld and student was allowed to resubmit Dissertation - the appeal that was submitted was rejected by the University and student wanted to make a complaint to the OIA - RT Coopers drafted complaint to the OIA - complaint to the OIA was partially upheld (as student was allowed by university to resubmit Dissertation) - MSc awarded to student

'I would like to give a personal testimonial for what I believe is an excellent law firm. I met Rosanna after I spoke with a number of solicitors/barristers seeking legal help regarding my situation with the University. With all the other solicitors/barristers I felt belittled by them but not with Rosanna Cooper. Rosanna and her team made me feel welcome. She understands me so perfectly that I feel she knew me for many years. Although they were friendly they always remained professional. Their attitude towards my issue was honest and professional. Despite the difficulties of my case and after the rejection of my first appeal by the University, Rosanna offered support and faith. After four years of unfair treatment by the University, I believed we were not going to win the appeal but not Rossana, she believed in me and transformed my appeal from a dismissible case into a very strong one. From a situation where the University wanted to terminate my studies, Rosanna transformed it into a success appeal. She worked exceptionally hard and paid attention to every small detail of my situation. There were times when I rang Rosanna out of hours but she was always on hand to listen and encourage. She prepared my case with a full legal cover leading to a successful second appeal. Now the University has reconsidered its decision to terminate my studies and have provided me with a new outlook for my dissertation and with a new date for resubmission. I strongly recommend RT Coopers to students as I know they will not only make you feel welcome and important, through hard work and determination, you will have a greater chance of winning your case.' Ayelet Wellard

Third Year Medical Student excluded due to failure of resit - held face to face consultation to particularise the grounds of appeal - RT Coopers drafted academic appeal - appeal rejected by University - RT Coopers drafted complaint to the OIA - complaint held as justified by the OIA - case went before University panel - panel hearing held - returned to Medical School `

'Thank you for the support you have given us in our moment of need. You and your team took it upon yourselves to deal with our case with dedication, thoroughness and hardwork. We remain amazed to note that you replied to e-mails when most of the world would be asleep. You and your team were always contactable when we needed you. You did not leave a stone unturned insofar as the legal aspects of the case were concerned and also managed our case by probing the contentious issues in great depth. As a result we won our appeal against the medical school as the OIA held our complaint was justified! Most importantly you acted from the Heart.' AK

Student studied medical genetics and awarded a lower class of degree than predicted - RT Coopers drafted a Complaint to the OIA as student was unhappy with Degree Classification - Assisted with Complaint - The OIA made recommendations to the University to reconsider Degree Classification - Complaint Justified

‘I contacted Rosanna Cooper to help me with my son's case against his university on his degree classification to the OIA. From the first telephone conversation Rosanna was very helpful and honest about the nature of the case. She was thorough, fair and transparent in providing assistance during the application process to the OIA. She worked over the weekend at short notice to meet the deadline. The OIA realised that important aspects discovered by Rosanna, about my son’s case were ignored during the University’s appeal process. I cannot thank her enough for her expertise and professionalism which ensured a highly satisfactory decision by the OIA in my son’s favour. The OIA has made recommendations to the university to reconsider his degree classification. I write to express my sincere and heartfelt appreciation and gratitude for her highly professional and competent services, provided in both a friendly and accessible manner. I have no reservation in highly recommending Rosanna and the firm RT Coopers and record my heartfelt thanks for your excellent work’ SM (London)

PGCE Post Compulsory Education, Termination of studies, Appeal

'This firm has specialist expertise and skills for academic appeals. The firm is very reliable and professional. I contacted RT Coopers for help with an academic appeal. The university has one of the most complex academic appeal procedures I have ever come across. I felt I had lost my voice and I had done everything I could, I felt completely powerless and I had no hope with regard to my situation. RT Cooper Solicitors gave me a voice, restored my hope for a future in teaching and my confidence in myself. Dr Rosanna Cooper has a talent in understanding the academic appeal procedures and in compiling the appeal report. Dr Cooper created a strong case for my academic appeal in regards to discrimination, conduct of examination, alleged deficiency within the delivery of the PGCE programme and according with the guidelines offered to me as student, programme regulations, procedures and policies. This was all against a decision made by the exam board to disallow me continuation of my training on the PGCE due to the termination of my training placement. Dr Cooper also went over my work records for my teacher training placement and made apparent the procedure irregularities and discrimination that took place. I could not have created an appeal of this high standard or quality and I am grateful to Dr Cooper for her care, hard work and determination in regards to my very complex and time consuming case. This experience with RT Coopers restored my confidence in humanity at a time I could have been left feeling destroyed due to the bullying, discrimination and the situations I had faced. My case was very complex and difficult. Dr Cooper certainly is a very kind and very talented human being. I thank Dr Cooper for giving me hope to pursue my ambition and the career I am passionate about at a time I really needed help. I cannot recommend any other law firm as highly for help with an academic appeal. Thank you.' SC

Medical Doctor studying for 4.5 years to achieve Doctor of Medicine researching novel methods in medicine - awarded MPhil following viva - grounds included conflict of interests, bias and procedural irregularities as the examiners had no knowledge of subject matter nor the appropriate levels of expertise to act as examiners - RT Coopers drafted academic appeal - allowed to rework thesis for resubmission for award of PhD - awarded PhD after resubmission and fresh viva

‘It is with great pleasure that I write this testimonial in support of Rosanna and her team. I found myself in a very difficult situation with my higher education institution and had no previous experience in dealing with such a rare problem. My wife sought out Rosanna and her team who very swiftly demonstrated that they could help. The legalistic jargon of the rules and regulations and deadlines in which I had to appeal were unfamiliar to me and added significant pressure which was handled by Rosanna entirely. She provided a great deal of comfort because she handled this whilst I dealt with issues of relocation due to a new job and a very busy working schedule. We met on several occasions and talked comprehensively usually around my timetable on weekends and in the evenings. She was very accommodating and provided clear guidance. Rosanna gathered all the evidence in a robust and judicious manner and produced a water-tight case in my defence. Several weeks of agony and stress were eventually relieved when the outcome was found to be in my favour. You discover a true friend when you are most in need and I have discovered one in Rosanna. I cannot thank her and her team enough for their work, professionalism and passion for defending their clients. I unreservedly recommend them for their expertise and specialisation in higher education.’ IR

PhD Student, awarded no Degree after initial viva and on Appeal allowed to rework and resubmit thesis for award of PhD

'I am so happy with RT Coopers. It’s an excellent firm providing excellent legal services for higher education students. I would like to thank everyone at RT Coopers for their help in enabling me to achieve my success in my appeal. I was upset because I had failed my PhD and not awarded a degree when someone told me to research about lawyers for education, it was then I found this firm. I contacted the firm and I received outstanding legal services. My case was complicated and the lawyers worked hard on my case and I won my appeal against the university. Once the lawyers started working on my case I felt I could win 100%, believe me it is my feeling about this firm. I recommend this firm as it has a remarkable team of education lawyers. I rate this firm 5 out of 5.' SAA

Sports Science International Student – Withdrawn from Studies – On Appeal Reinstated – Appeal Written and Submitted by our Firm to the University on late Friday and the Student was Reinstated on the following Monday without any further need for Intervention

'We must sincerely thank you for the hard and diligent work done for the filing of our son’s appeal. You were prompt, timely and responsive and more importantly very caring and passionate in handling the case. We highly appreciate the work undertaken and the favourable outcome we received. I and my family are all thankful and grateful to you for your great efforts. Very nice to see such a successful and speedy outcome. We really and truly much appreciate it. Well done Dr. Rosanna and look forward to coming and meeting you in London on my next trip to thank you once again in person. WI, Parent of Sports Science Student

A grateful ex-student withdrawn from course – RT Coopers drafted appeal on grounds of on Exceptional extenuating circumstances - Appeal granted - Allowed to Qualify

'Rosanna assisted by her team was the right person at the right time in my hour of need. From day one she was there to support and guide me through so many obstacles. At each obstacle she made me reconsider options, alerted me to potential pitfalls, whilst at the same time making me feel in control of my destiny. The task we undertook was an arduous one that took us through several internal institutional stages over many months. In similar situations the hardest part is dealing with the dogmatic facade of an institution that is unlikely to have been previously challenged in this way or to this degree. Equally, an institution will always try and circumvent its internal failings.

Rosanna is an artist at tackling these hardest challenges. She uses the appropriate firmness whilst also knowing how and when to display a soft approach because she has a vision of how it all fits together and how to build it up. This blend is a true accomplishment that helped to make the most of my case where no matter how disheartening the rebuttals were or the length of the process was, the case kept getting stronger.

All in all she has so many more unconventional qualities than being just brilliant in her field. She was my life coach in my hours of despair as well as instilling me with confidence when it mattered. She was always available to speak at crucial times which in turn calmed my nerves and prevented me from acting rashly.

Crucially, Rosanna always believed in me and I believe this was so important in finally attaining the positive outcome we were seeking. I am extremely fortunate to have found Rosanna for she enabled me to stand up for myself and regain a sense of freedom.' D.M

MSc Student: Withdrawn from Course and awarded Diploma on Appeal Awarded MSc

'RT Cooper is a reliable law firm. I am an international postgraduate student from China who studied in the UK. Unfortunately I was undergoing a tough academic appeal. After the initial attempts by myself, I finally turned to RT Cooper for professional help. Before I decided to choose RT Cooper, I consulted several firms, but RT Cooper made me feel most comfortable. I had my first consultation with Rosanna Copper who made me feel she was really relating herself with my experience and circumstances. The compassion she showed me influenced my final choice. She was really willing to help me and spend her time on the case. She is very sharp. She knows what the key arguments are which can help us students to get better chances in our appeals. Though my case was not easy, she still gave her all to help, and I believe we made a very strong appeal letter. I really appreciate her work. As a foreigner, I know very little about the system, and what is a persuading appeal. It pains me a lot when I see two appeal letters which were written by myself dismissed. RT Cooper filled in that gap, helped me get the key issues. The whole writing procedure of the appeal letter was communicated via E mails and Skype because I am not in the UK, but it did not cause any inconvenience or communication difficulties. I felt as if I was just in London and talking to her face to face.' XLL

Dental Student withdrawn from course - held face to face consultation - drafted academic appeal - attended panel hearing - YL re-admitted

'I was truly blessed to have been referred to RT Coopers by a friend. I was extremely impressed with Dr Cooper’s professionalism, dedication and efficiency in handling my appeal statement . Her keen analytical mind and fantastic understanding of the legal system led to an epiphany's regarding my appeal case. She and her team sacrificed their weekend and worked relentlessly to provide a waterproof appeal which led to the best possible outcome. In addition, she took time off her busy schedule to support me through my hearing and provided invaluable advice and prompts. I most definitely would not have succeeded without her. She led me to analyse my own shortcomings and provided me with the insight to understand my case thoroughly, most importantly, she emphasised the importance of being honest and the conviction of standing up for what is right, which I believe made all the difference. I had imagined that this would be a difficult and confusing process, but Dr cooper was able to allay my concerns and kept me fully appraised of progress at every stage. This is my first experience of dealing with solicitors, and I am pleased to say that it was a positive and stress-free one. I would have no hesitation in using Dr Cooper’s services again in the future, and I will certainly recommend her to my friends and colleagues. It is comforting to know that solicitors like Dr Cooper still exists and strive for justice and equality.’ YL

PhD Veterinary Student - deferred studies due to extenuating circumstances - university refused readmission - RT Coopers held face to face consultation with student to particularise the grounds of appeal - RT Coopers drafted appeal which was rejected by the university - RT Coopers drafted OIA Complaint as completion of procedures letter issued by university in relation to the appeal - RT Coopers drafted complaint and requested the OIA to stay the outcome of the OIA complaint (against the appeal) pending the decision of the university complaint - RT Coopers drafted a second complaint to the OIA and requested the OIA to consider both complaints together - OIA held case was partially justified

RT Coopers Solicitors have brilliantly and tirelessly represented me in a medical/disability discrimination complaint that was filed with the University and OIA. After a year of getting nowhere on my own against an uncompassionate School and Faculty, I was fortunate to find this legal team to represent me. Their compassion and understanding of my situation was overwhelming. For the first time, I felt like someone listened and understood. Their knowledge of University rules and regulations has allowed them to move a complaint forward that appeared to have been dismissed by the highest levels of the University. Rosanna was always willing to speak to me when a decision was made that she feared I would find distressing and explain the true ramifications of the situation. This would put my mind at rest and focus me on the next step in the process.

RT Coopers Solicitors took over the stressful and horrible task of fighting for my right to stay at the University and allowed me to focus on my medical recovery from cancer. Before contacting Rosanna, I spent countless hours (around medical appointments) speaking to my University Student Representatives who tried to assist me, but were not equipped to deal with ‘real life’ crises. My formal complaints were dismissed by uncompassionate and sometimes cruel-acting Faculty members. Rosanna composed and filed brilliant complaints demonstrating the injustice of the Faculty’s treatment toward me and the faults in previous University decisions. I am now waiting for a final outcome. Although I hope to be able to return to my PhD Studentship, the outcome no longer matters. By allowing Rosanna to take over the stressful complaint process, I have been able to heal and forgive. I have taken the first steps towards medical health and am hopeful of finding a professional future. I am ready to put the University nightmare behind me.

I cannot thank RT Coopers or recommend them highly enough. Rosanna is strength, compassion, and brilliance. I am forever grateful. Yours Sincerely.' SH

LLM Student - Degree classification dispute - academic appeal prepared by RT Coopers on grounds of extenuating circumstances and procedural irregularities – appeal submitted by student - accepted and progressed by University to next stage - appeal successful which led to reclassification of degree from 2:1 to first class honours

'Dr Rosanna of RT Coopers did a phenomenal job with my appeal for my degree classification. I had previously made three attempts to the University myself, but failed to get the traction that Dr Rosanna’s appeal received from the University. To state that Dr Rosanna is a legal powerhouse with a brilliant mind and unparalleled genius, is an understatement. The reality is that her legal prowess far surpasses what words can describe. She was always there for my questions and intrusions. Working with me on the appeal sometimes into the wee hours of the night, she showed that she cared, but above and beyond being a remarkable guru in this area, her unique ability to engage with the subtleties of the academic regulations. She is filled with an overwhelming goodness in her heart. My appeal is now before the University. Its arguments stand the strongest, most coherent and compelling they have ever been. Dr Rosanna is a life saver and for this, I am grateful. Words cannot do justice to express my overwhelming gratitude for what Dr Rosanna has done for me.' PK

Parent of Pharmacy Student, classed as oversees student - RT Coopers drafted academic appeal - on appeal re-classified as home student

'Like most appeal cases, when I was faced with my daughter’s appeal against a British University, I had a strict deadline and as it was the tail end of summer most solicitors were either on holiday or not available. RT Cooper’s response was swift, and despite its own ongoing workload the firm organised my appeal very quickly and in a very professional manner. At the outset it made its plan of action and costing very clear, and its compliance with SRA’s obligations were made very transparent. I must say that to date I have not even met the members of the team; all of my work was conducted over the internet- the firm is very versatile and works very diligently to deadlines. Rosanna’s pleasant but firm, determined and decisive approach is most inspiring, especially when you feel like throwing in the towel. I am glad that I chose RT Coopers to appeal my daughter’s case, I felt confident and motivated and we were successful! I will have no hesitation in recommending RT Coopers to any of my friends and colleagues. Many Thanks.' RS

Law Student based in Australia - held consultation - drafted academic appeal which was successful

I live in Australia and I am a final year law student. Just before Christmas 2014, a very complex academic situation arose and I did not know who to turn to for help. I spent many sleepless nights in writing the chronology and searching the University rules that dealt with my situation. Right from the outset I knew that I needed an expert lawyer (a genius) to deal with several aspects of my enrolment including exclusion. Preparing an appeal with so many added complications was not an easy task. I prayed and prayed that I could find a lawyer that I could trust with an objective mind willing to help me. My lucky stars led me to RT Coopers in London. I emailed them. When I was contacted by Dr Rosanna Cooper I knew straight away that I was in good hands. Rosanna knew exactly what needed to be done. We both spend many hours in communicating with each other prior to submitting the appeal. I am very lucky to have found Rosanna at RT Coopers and I am sure that as a consequence of Rosanna’s intervention I will graduate in May 2015.' NP

Ex-student nurse, Deregistration and on Appeal re-admitted

When I called RT Coopers one Friday morning, my case was a very difficult one as I was appealing and looking for re-integration into university to finish my nursing degree. I have to say that the time I called RT Coopers, I was desperate about my education, depressed about what had happened during my placement and facing bereavement of my younger brother. As English is not my first language, believe me I wanted just to speak in my mother tongue. I don't know how this team understood me.

I will like to add that Rosanna spent so much time with me. On one occasion, she spent more than four hours on Skype with me just to get more details and get to grips with the issues in my case. In my mind, I was questioning myself about what is she looking for? Why so many questions? Honestly, she knows her job. The appeal the team wrote was very effective and successful. I went back to my education but because of language barrier, I have had to change to another course. I will not hesitate to recommend this firm.' V.N.

Parent of Final Year Medical Student. Excluded, on Appeal allowed to retake final year exams

'I wanted to thank you on behalf of the whole family for your assistance during our daughter’s appeal. We really appreciate your help and the personal effort and touch put into it. Once again, many thanks and may God richly bless you for caring'. FB

Level 3 Fitness to Study Allegation - Student was facing Withdrawal from studies at University - Held consultation with student - RT Coopers prepared Statement for Student to present to Fitness to Study Panel- Student successful and allowed to complete studies

'There is no limit to my gratitude to Dr Rosanna Cooper as she is an amazing human being and such a brilliant lawyer. I thank God that I met her. She helped me through all the way up till the end of my Panel hearing. She made absolutely sure that her job was done effectively. When I started to read my statement, which she prepared, I was so satisfied with the effort that Dr Rosanna had put into my work. You could see how amazingly she had done the job. It felt like Dr Rosanna had been there and felt all the tiny bits of my story and lived through it with me, my life. Finally she could put it all into to my statement and make it come alive.

I straight away realised that she is not like other lawyers or doctors who only want to work for money and get the job done quickly. I realised she does it from her heart and she does it full of love. She does her job with love. And that's why I never regret to have chosen her. She was the most right and brilliant lawyer for me in the world. She is also very resilient and patient human being and lawyer. I recommend other people to the firm! Thanks so much for your great and brilliant work! I give to Dr Rosanna's brilliant work 5 stars!' SS

Links to Testimonials

All Testimonials - Academic Appeals various students - Academic Integrity - Academic Misconduct and Academic Malpractice - Cheating - Collusion - Complaints to the OIA against Universities - Dentistry Students - Disciplinary - Exclusions - Expulsions - Extenuating Circumstances - Failed resits for OSCE/ISCE/PACES - Failed resits for written paper - Failed resits - Failed retake year - Fitness to Study - Fitness to Practise - Medical Students - Mitigating Circumstances - Panel Hearings - Pharmacy MPharm & GPhC Registration Assessment Appeals - PhD Students - Plagiarism - Poor Referencing - Procedural Irregularities - Withdrawal - Withdrawn from University - Representation before Panels and Committees - Termination of Studies - Veterinary Students