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Extenuating Circumstances - Mitigation - Mitigating Circumstances - Exceptional Circumstances
Testimonials
Please browse the testimonials below to see what our clients have to say about our outstanding legal services in:
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Academic Appeals relying on Grounds of Extenuating Circumstances or Mitigating Circumstances - Academic Complaints relying on Grounds of Extenuating Circumstances or Mitigating Circumstances - Extenuating Circumstances - Extenuating Circumstances or Mitigating Circumstances - as Grounds for Defence against Allegation of Academic Malpractice, Academic Integrity or Academic Misconduct - Failed Assignment or Coureswork - Failed Resits - Failed Retake Year - Failure to Submit Extenuating Circumstances Form - Grounds of Appeal - Mitigation - Mitigating Circumstances - Panel Hearings - Professionalism - Withdrawal - Withdrawn from Universities - Representation before Panels and Committees - Termination of Studies
‘I had the privilege of working with Dr. Rosanna Cooper during a particularly challenging time in my academic journey as an MPharm student. After failing the OSCE exam due to not being given a fair reasonable adjustment, my Extenuating Circumstances (EC) claim and Stage One academic appeal were unjustly denied. To make matters worse, my request for a review at Stage Two was also refused by the university, leaving me feeling hopeless and unfairly treated. However, Dr. Cooper’s exceptional guidance and expertise made all the difference.
‘I was going through the hardest moment of my life before my appeal, and I put my trust in Dr Cooper to help me through. She was very professional and firm, but also understanding and patient with me. Not only did she work efficiently and thoroughly on my appeal but she also checked in and still checks in on me for my well-being. she helped advise me on how to handle any barriers that came my way and no matter how difficult times seemed she encouraged me to persevere and see things through. Dr Cooper is very thorough with her research on even the most niche scenarios and topics regarding your specific case, and she goes far and beyond to provide a strong reliable case that reflects you as accurately as possible. Dr Cooper helped organise and structure so much around my case and was a voice for me and my family during times when we struggled to be that voice. For anyone going through what I went through I strongly recommend you to choose Dr Cooper to represent you for your case’. THG
Parent of THG:
‘When our daughter was withdrawn from university it shattered our lives. Dr Cooper has worked tirelessly on our case and we couldn’t have been successful in upholding our appeal without her. Not only does she have plenty of experience in what she does, but she also went the extra mile to fight our case. We are forever thankful for all the work and support Dr Cooper has given us’. Kudzie Laiza
‘I spoke to several law firms when seeking advice on an academic appeal. Initially I was rebuffed; my case thought to be unwinnable. I eventually found Rosanna (RT Coopers), who saw things very differently. Her experience and erudition ultimately guided me to a successful outcome, for which I'm very grateful. I can't recommend her highly enough.’ G
The student had already submitted a stage 1 appeal against the exclusion seeking the discretion of the Pro Vice-Chancellor for a one year extension to the maximum period of registration, which was rejected. RT Coopers were instructed to draft the stage 2 appeal against the exclusion and based on the strength of the appeal, prepared a grievance seeking the extension to the registration. The appeal was upheld. The grievance was accepted, and a two-year extension was granted. The medical student is returning to medical school.
‘I started Medicine as a school leaver in 2016, however after several resits as well as a leave of absence, found myself facing exclusion from the course in 2022 if I did not pass my third year resit exams. This was due to reaching maximum registration period for students in the UK- we are given three extra years from our anticipated graduation date to actually graduate, and my previous repeat of Year 1 as well as a leave of absence after leaving Year 2 early + subsequent Year 2 resit had taken up those three years. This caused me extreme anxiety when preparing for the exams.
After failing my resits and being excluded from the course due to reaching the maximum registration period, RT Coopers was recommended to me by a fellow medical student. I am so grateful to have Dr. Cooper on my side while going through the Grievance process. After my initial appeal that I wrote myself was rejected, I knew the Grievance would be my last chance to make my case to have my extension granted and be able to complete my medical degree. I was exhausted and extremely stressed out, but the minute I spoke to Dr Cooper I knew I was in the right hands.
Dr Cooper is kind but firm in her approach, and her determination motivated me to put my best foot forward for the grievance. Throughout the grievance process Dr Cooper was always checking in on me while working tirelessly on my case. She works extremely hard and this shows in the difference between the appeal I wrote and the document produced with Dr Cooper was truly impressive. Rosanna treats each of her clients on an individual basis and truly fights for them- there are no cookie cutter cases with her! Even after the Grievance was submitted, Dr Cooper continued to check in on me to see how things were progressing. It brought me immense comfort to know that I had someone as dedicated as her in my corner. Rosanna is unlike any lawyer I have ever met; anyone who has been through the Grievance process at University will tell you just how draining it is. It's easy to feel lost in a sea of paperwork and reduced to just a number from your school, but her sense of humour and empathy are what got me through sleepless nights working on my case. In addition to this, she took the time to advise me on how to set myself up for success via my mindset and work ethic for when the Grievance hopefully would be accepted. I am now delighted that after a long wait and a lot of hard work, my Grievance has been accepted and I will be able to continue my medical studies!
With Rosanna you have a supporter for life, incredibly she has still been a source of advice on further proceedings and continues to check in even after my positive outcome. I cannot recommend RT Coopers enough, the Medical School appeals process can be a lengthy and overwhelming one, but I was at peace knowing that with Dr Cooper I had the best shot possible at another chance. I can say without a doubt that she is the best in the business, and I will be forever grateful to her’. Yagik
‘I recently appealed a decision made by my university and used RT Coopers to help me draft it. Rosanna has been amazing through the entire process, not just professionally, but also personally. She has been there every step of the way, providing advice, showing support and alleviating all my concerns. I couldn't recommend her enough. Because of her experience she knew exactly what arguments carry weight in the appeals procedure. The appeal was very detailed, clearly showing the time and effort she took into drafting it and showing that she had been listening’. A Rev
The student had already submitted a stage 1 appeal which was rejected. RT Coopers were instructed to draft the stage 2 appeal against the exclusion and based on the strength of the appeal, to seek the extension to the registration. The appeal was upheld. First Published in Google Business Profile Review.
NB: Extraordinary outcome. One of the most difficult appeals due to the unprecedented nature of the case.
‘I had an extremely difficult case involving the medical school. I had disabilities both known and unknown, lots of personal issues that happened last year, and had reached the end of my registration period. During this difficult and stressful time, Dr Cooper was amazing with her work, persistence, and effort for my case. I also appreciate that she would call and get me involved as well with working my case so that she could make me the best case. I am still awaiting my results, but I appreciated working with her so much and would recommend that anyone in a similar situation reach out. Dr Cooper is not only a great solicitor, but she is also an amazing person inside and out. She was a great support.
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Second year Masters of Pharmacy programme (‘MPharm’) student excluded from course due to failure of resit - first appeal was unsuccessful - RT Coopers advised on evidence that needed to be adduced - held audio to elicit background to the case and to particularise the grounds of appeal - drafted appeal on grounds of mitigating circumstances - appeal upheld.
Second time around, the MPharm student was repeating the year as previous appeal was upheld after exclusion from the course. The student passed all exams and coursework including end of year written exams and end of year coursework and failed the viva for the Personal Professional Development (‘PPD’) Portfolio and the counselling component of the Fundamentals of Practice. As the student failed the two components of the PPD Porfolio, the student was asked to repeat the year. There were Exceptional Circumstances which could not have been made known to the Board of Examiners. RT Coopers drafted the second appeal on grounds of Exceptional Circumstances. The appeal was upheld. Student returned to University in September 2022 having progressed to year 3, without having to repeat year 2. First published in Google My Business Reviews
'Dr Cooper gave incredible advice on my appeal and her knowledge and understanding of how the system works is top notch. My appeal was upheld which I am deeply grateful for. Thank you so much Rosanna. Would 1000% recommend. This is an edit as this is the second time I have used Rosanna's service, she was just as professional as the first time around if not more, the appeal seemed like too much of an ask but she managed to pull it off again and I could not be more grateful. Her expertise is unmatched.' Jupe
Masters student studying on MSc Emerging Digital Technologies programme accused of suspected academic misconduct (collusion) in an open book examination. There were a number of exam questions where the marker identified similarities and concluded that such similarities had to be attributed to collusion. This was a complex case. The module was in relation to database design. The examination for this module tested coding for the database design, logical design, normalisation for relational algebra, database transactional management and linear algebra. RT Coopers drafted a robust statement denying any allegation of collusion. The student submitted the statement to the investigation officer prior to the investigation hearing and attended the hearing . The allegation was dismissed following the investigation hearing. The case did not go beyond the investigation stage.
‘Dr Cooper clarified the issues, reasoning and meaning behind every point of my defence. Dr Cooper’s experience and understanding of the university's regulations enabled me to win my case. I couldn't have been more grateful during the panel hearing for being well prepared and that I could answer all questions satisfactorily. My case was dismissed immediately at the investigation stage; it never went to the committee stage. I'm glad I met Rosanna; she represents a delicate balance of being assertive to deliver while maintaining emotional intelligence. I received personal care’. Elli Roberts
Father of medical student studying on the MBChB Medicine programme failed the OSCE resit and was withdrawn from the MBChB programme - RT Coopers were instructed to draft the appeal against the decision to withdrawn the medical student – the appeal was drafted on grounds of procedural irregularity and mitigating circumstances – the medical student did not submit a mitigating circumstances form and declared fit to sit OSCE resit – the appeal was upheld – medical student returning to medical school in September 2022. First published in Google Business Profile Reviews.
‘The best decision we ever made... If you are looking at this Solicitors because you have failed your medical examinations and been excluded from University you are lucky enough to have found the right place to help you. Sadly this is what happened to my son, and if maybe like ourselves you have read the Uni. appeals process and started filling in the forms, let me stop you there. The truth is the appeals process is not run by your medical school and your Tutors, its run by the University staff and their Solicitors. Things that you believe are valid become irrelevant to them, but things that you believe are inconsequential can win your appeal. I cannot say if you will be successful, but I can tell you that the appeal my son put together and the appeal Rosanna Cooper put together for us after the off chance of contacting them, was like night and day, and after reading Rosanna's appeal it was obvious my son would not of succeeded and be restarting his medical course this September. If you are going up against the Universities Solicitors you need a Solicitor in your corner as they know things about the appeal/procedure you can't begin to think of. You only get 1 chance at the appeal so make sure you throw everything you can at it and RT Coopers is the best weapon you will have’. Stephen Norman
Student accused of poor referencing - Failed Module as a result and asked to repeat year - RT Coopers drafted appeal - Quick turnaround by university - Appeal upheld - First Published in Google Business Profile Reviews
'Dr Rosanna Cooper was especially helpful in my case. I don’t think I could have appealed without her expertise. Throughout the process she was extremely informative and made sure I knew exactly what was happening. She was able to pick out features of my case that previous lawyers did not. Dr Cooper looked at my case thoroughly, with empathy for my situation. I would definitely recommend her! Update: I’ve received the outcome for my appeal and it has been upheld! This would not have been possible without the support and expertise of Doctor Cooper. As mentioned earlier, I would definitely recommend her work!' JM
Parent of final year student studying BSc Mathematics (Hons) accused of academic misconduct (collusion) by the Faculty of the University - RT Coopers painstakingly analysed the evidence adduced by the Faculty, held a consultation with the student and drafted a detailed Statement in defence of the allegation made by the Faculty - The Statement was submitted by the student - there was no hearing - the allegation was dismissed by the Faculty without going any further than the investigation stage - Excellent outcome for such a complicated case. First Published in Google Business Profile Reviews
'Rosanna helped our family when my daughter was suspected of academic misconduct. Rosanna is a unique individual and I am honoured to have made her acqaintance.
For me, Rosanna is not only an impeccable lawyer, but an extraordinary person, a role model for other people, examplifying such qualities as dedication, professionalism and a real sense of having a personal mission to help people.' Victoria Ten
Final year student studying BSc Mathematics (Hons) accused of academic misconduct (collusion) by the Faculty of the University - RT Coopers painstakingly analysed the evidence adduced by the Faculty, held a consultation with the student and drafted a detailed Statement in defence of the allegation made by the Faculty - The Statement was submitted by the student - there was no hearing - the allegation was dismissed by the Faculty without going any further than the investigation stage - Excellent outcome for such a complicated case.
'RT Cooper is a firm characterized by excellence and care for their clients and I would recommend it to anyone! I cannot convey how grateful I am to Dr. Rosanna Cooper who won my case by disposing of an allegation of academic misconduct. As a final year mathematics student who was accused of academic misconduct by my University, I was in absolute panic until I met Rosanna. Her kindness, generosity and professionalism are extraordinary. The time and work that Rosanna invested in my case made me see me that she truly cares about securing the best outcome for me.
I know that it is her knowledge, her combination of legal and scientific professional insight, that gave my defense statement a chance to be strong. Rosanna drafted an excellent defense statement despite the tight deadline and the complexity of my case, which required unpicking content of university-level mathematics and programming. Rosanna really understood the details surrounding my case and how each of these complexities needed to be addressed. The statement that she completed was thorough on all fronts, and her communication was prompt throughout. Her composure and clear instructions on what exactly needed to be done to maximally strengthen my statement allowed me to focus on specific tasks, instead of panicking. I am very grateful for your help!' Sumi Les
Third year medical student - Student drinking heavily during night out - No recollection of behaviour on the night - Student accused of breaches of university regulations as a result of the following acts against female students: threatening, intimidating, disorderly conduct, causing nuisance and harassment. Student also accused of breaches of the fitness to practise regulations as the student’s professionalism and suitability were called into question - There was a substantial risk of exclusion from medical school due to the gravity of the allegations and the overwhelming evidence against the student. RT Coopers advised student and assisted in drafting a statement for submission to the Disciplinary Committee - Student attended Disciplinary Committee hearing - The outcome was accepted by the student who was suspended from university for a period and at the end of suspension will complete final year of medical school. First published in Google Business Profile Reviews
'RTC is an excellent, professional team who validate and resolve difficult emotions and strategise to the nth degree to get the favourable outcome. I can't thank the team enough. I am so grateful for the rapport I have attained with the multidisciplinary team. I will be sure to pursue range of endeavours with them in future. Thank you RTC team. Thank you Rosanna'. MC
Final year biotech student applied for Mitigating Circumstances for a module following a neurodivergent diagnosis. The Mitigating Circumstances application was rejected (decision). This decision meant that the student was likely to be awarded a 2:1 instead of a first class honours degree. RT Coopers drafted an appeal against the decision and prepared fresh Mitigating Circumstances for all past and remaining modules in the final year. The grounds of appeal were Mitigating Circumstances and procedural irregularity. The appeal was upheld. The Mitigating Circumstances application was accepted. Student on track for a first class degree on graduation. First Published in Google Business Profile Reviews
'RT Coopers are an excellent professional law firm and I was pleased with the help that I received. Dr. Cooper advised me, and not only is she a brilliant lawyer, but she is also very caring and supportive of all of her clients. My appeal drafted by RT Coopers for extenuating circumstances was upheld and I am most grateful for the help of Rosanna and the academic lawyers. I strongly recommend this quality firm'. Dani C
First year student on BSc Operating Department Practice failed three consecutive assignments because of mitigating circumstances. All three assignments were passed on resubmission. Referred in a presentation for a separate module. As there were three consecutive failures of the assignments, the registration for the ODP Programme was terminated. RT Coopers was instructed to draft the appeal against the decision of the university to terminate the registration from the ODP Programme on the grounds of mitigating circumstances and procedural irregularity. First published in Google Business Profile Reviews
'I was withdrawn from my course in the university after the first year when I struggled with my assignments and presentation. I contacted the firm and my lawyer was Dr Cooper who was really helpful and patient. All her suggestions were very professional and I was able to get help in diagnosing my disability. Her drafted appeal was thorough and through her, I won my case and have been called back to continue my studies. I am very thankful to Rosanna and her team and would recommend them highly to anyone going through a similar fate. Her patience and understanding are unrivalled'. Itz_Wekz_
Mother of first year student on BSc Operating Department Practice failed three consecutive assignments because of mitigating circumstances. All three assignments were passed on resubmission. Referred in a presentation for a separate module. As there were three consecutive failures of the assignments, the registration for the ODP Programme was terminated. RT Coopers was instructed to draft the appeal against the decision of the university to terminate the registration from the ODP Programme on the grounds of mitigating circumstances and procedural irregularity. First published in Google Business Profile Reviews.
UPDATE 'The appeal was upheld within the shortest possible time. The decision to withdraw my child has been rescinded and I am glad to say he can resume his studies with even more support. Thank you , Rosanna and your team. Would recommend your services any day.
Rosanna from RT Coopers was and is still a Godsent. My child was withdrawn from his course after the first year in university and it broke our hearts. The first call I made to Rosanna proved to me that she was extremely professional. She talked us through every stage of the appeal, suggested that we might find medical experts to diagnose the root cause of my child’s problems. In fact we couldn’t have known many learning difficulties at stake without Rosanna’s help. I can’t think of anyone who could have taken on our case and dealt with it the way she did. She spent hours and hours with us on the phone, Skype and in emails just to give us the best possible outcome. 5 stars is not enough to describe her professionalism, dedication and great sense of humour. My family and I are eternally grateful and consider her as a lifelong friend. Thanks Rosanna! You have no idea how brilliant you are'. Mrs A
General Pharmaceutical Council (‘GPhC’) pre-registration assessment – MPharm student sat and failed three attempts of the GPhC pre-registration assessment. By the time RT Coopers was instructed, the MPharm student had exhausted all further attempts of the pre-registration assessment. With the initial information/evidence presented to RT Coopers in support of the appeal, there was only a slim chance of success, which was conveyed to the MPharm student. RT Coopers conducted an in-depth analysis of the case and held audios with the MPharm student. RT Coopers determined from the analysis of the case that there were Exceptional Circumstances upon which the MPharm student could rely. The MPharm student agreed to work hard to obtain the evidence as the chances of success were slim without such evidence. Having worked tirelessly with the student, RT Coopers was able to unearth grounds upon which to appeal, particularise the grounds of appeal and draft an outstanding appeal. The appeal was submitted to the GPhC and upheld. The GPhC decided that previous attempts of pre-registration assessment would be nullified. First Published in Google Business Profile Reviews
Amazing outcome especially as the chances of success were initially slim!.
'RT Coopers Solicitors are a brilliant law firm that I would highly recommend. Dr Rosanna Cooper was in charge of my case. My hopes to appeal against a result was not particularly favourable at first however with Dr Cooper help, knowledge and perseverance she was able to carefully articulate a suitable plan of action for me to take on such short notice. The plan enabled me to be more optimistic about my chance to appeal. I truly appreciate the human nature Dr Cooper showed during the entire process as well as her professionalism. Overall I would definitely recommend RT Coopers especially to students who believe all is lost because there still may be a glimmer of hope. Edit: I am pleased to announce that my appeal was finally accepted and I would like to thank Dr Rosanna Cooper again for the support and encouragement during my ordeal'. Adnan Khan
First year student on BSc Operating Department Practice failed three consecutive assignments because of mitigating circumstances. All three assignments were passed on resubmission. Referred in a presentation for a separate module. As there were three consecutive failures of the assignments, the registration for the ODP Programme was terminated. RT Coopers was instructed to draft the appeal against the decision of the university to terminate the registration from the ODP Programme on the grounds of mitigating circumstances and procedural irregularity. First published in Google Business Profile Reviews.
'Rosanna from RT Coopers was and is still a Godsent. My child was withdrawn from his course after the first year in university and it broke our hearts. The first call I made to Rosanna proved to me that she was extremely professional. She talked us through every stage of the appeal, suggested that we might find medical experts to diagnose the root cause of my child’s problems. In fact we couldn’t have known many learning difficulties at stake without Rosanna’s help. I can’t think of anyone who could have taken on our case and dealt with it the way she did. She spent hours and hours with us on the phone, Skype and in emails just to give us the best possible outcome. 5 stars is not enough to describe her professionalism, dedication and great sense of humour. My family and I are eternally grateful and consider her as a lifelong friend. Thanks Rosanna! You have no idea how brilliant you are'. Mrs A
Parent of third year medical student excluded from the MBChB Medicine degree - RT Coopers drafted the academic appeal on ground that there exists or existed circumstances affecting the student's performance of which, for a credible and compelling reason, the Examination Board or equivalent body may not have been made aware when the decision was taken and which might have had a material effect on the decision - the appeal was upheld - the student is recommencing MBChB Medicine degree - First published in Google Business Profile Reviews
'I would highly recommend RT Cooper Solicitors to anyone seeking experts in education law. Rosanna was fantastic in her support and knowledge of the University System. I would like to thank Rosanna and her team for their professional yet personal service, and their swift and decisive action. I would have no hesitation in using their services again, and in recommending them to friends and colleagues.' Colin Neild
Father of student wrongly accused of academic malpractice. Supportive father. RT Coopers drafted a detailed appeal on grounds of procedural irregularity and mitigating circumstances. Student awarded first class honours degree as appeal was upheld - First published in Google Business Profile Reviews
Outcome: 'Dr Rosanna Cooper has just completed a 4 month long fight against my daughter's university for false accusations of academic misconduct. The university offered no evidence or proof whatsoever, handled the case appaulingly and in the end with no other options left went with academic judgement which we were told by other lawyers could not be challenged, wrong! Rosanna told us that academic judgement absolutely can be challenged in certain circumstances and agreed to take on my daughters case. Yesterday we got notification that Rosanna had won my daughters appeal. My daughter had been put through hell by her uni and Rosanna was the angel sent to help us. The weight now lifted off my daughter's shoulders is indescribable. If you have a similar situation and you feel hopeless and overwhelmed I can tell you that there is hope, it is Dr Rosanna Cooper. Rosanna is not like most lawyers, she really cares and goes above and beyond to calm her clients and get them to focus on what is needed to win their case. Thank you Rosanna from the bottom of our hearts'. Daron Brown
First year medical student - Conditions set by University - Conditions Not met - Excluded from University - RT Coopers drafted appeal on grounds of Mitigating Circumstances - Appeal successful - First published in Google Business Profile Reviews
'Amazing law firm and I highly recommend RT Cooper Solicitors. Dr. Rosanna Cooper gave me honest and detailed advice about my appeal from the first time I had contacted the firm. She is extremely intelligent, hardworking and caring, she understands people and was able to console me at my most difficult time. She was able to efficiently and collaboratively put together a 100 page document to support my case and the appeal was a success. I am very thankful for her professional and personal help'. Lucy Wang
Final year language student wrongly accused of academic malpractice. The allegations were denied by the student. There was clearly mishandling of the case by the university as the university had no evidence and sought to rely on academic judgement. The case was investigated and referred to a committee. RT Coopers picked up the case after another firm of solicitors had drafted a statement for the student and academic malpractice was upheld. RT Coopers drafted a detailed appeal on grounds of procedural irregularity and mitigating circumstances. Student academic appeal was successful - allowed to progress with first class honours. First published in Google Business Profile Reviews.
'Update: I have received a successful outcome to my case and I do not think I will ever be able to express my gratitude to Dr Rosanna Cooper enough. Rosanna agreed to take on my case at a time that I truly began to accept that all might be lost after being ignored, misled and mistreated by my University. I was told by previous legal representation that once a University sides with academic judgement there isn’t really much you can do to challenge that. However, when I came to Rosanna, she reassured me that all was not lost and that there was a way to fight back. I can honestly say Rosanna’s tenacity, meticulousness, insight, humour and heart was a heaven send when I needed it most. She told me to let go of my distress and emotion and to pull my socks up and get to work and that’s exactly what we did together. Rosanna understood me more than I understood myself and showed me that she was going to fight as hard as she could in my corner. From the get-go, Rosanna demonstrated her expertise and intellectually sophisticated approach to understanding every minor detail of my case in order to truly grasp what had gone on. Once she understood all of the evidence and with her impeccable understanding of University policies and procedures, she skilfully linked the important details of my case with the necessary evidence into succinct arguments. She also helped me to comprehensively convey that I have mental health issues that had an unforeseeable impact on my studies and which had previously not been considered by my University. She worked morning through the night and over and above what she had previously predicted, in a very short space of time, to help me build my case from scratch all over again. I can honestly say I have never met someone so dedicated to their work and achieving the right and just outcome. She had an envious ability to see the bigger picture whilst also being able to unearth the small but indispensable arguments in my case. If you need a lawyer on your side, not only to fight with their skill but also their heart, Rosanna is without a doubt, the person you want on your side. As someone has said in a previous review – there is no number of stars that could qualify my satisfaction with Rosanna Cooper and RT Coopers Firm'. j t
The mother of a second year MPharm student excluded from course due to failure of resit - first appeal was unsuccessful - RT Coopers advised on evidence that needed to be adduced - held audio to elicit background to the case and to particularise the grounds of appeal - drafted an academic appeal on grounds of mitigating circumstances - appeal upheld - student allowed to progress. First published in Google Business Profile Reviews
'My son, a 2nd year Mpharm student was advised to withdraw from school. I was confused and sad. started searching for lawyers to help with the appeal. Got in contact with RT Coopers. The first time i spoke with them, I made up my mind and i was never disappointed. My son won the appeal and will be going back to Uni. Thanks so much RT Coopers'. Olubukola Oni
Father of student wrongly accused of academic malpractice. Supportive father. RT Coopers drafted a detailed an academic appeal on grounds of procedural irregularity and mitigating circumstances. First published on Google Business Profile Reviews
'Rosanna Cooper is by far and away the most professional and compassionate lawyer I have ever dealt with. Rosanna helped my daughter put together an appeal against serious mistreatment by her university. It was a very traumatic time for my daughter and Rosanna calmed her down and got her to focus on writing an incredible appeal with Rosanna’s help. This lady has the biggest heart and we would have been lost without her help, she treated my daughter with respect and compassion and was fair with charges. I cannot speak highly enough of Rosanna who we both consider a friend now. If I could give 6 stars if I could. Thank you for everything you’ve done for us Rosanna Cooper you are an angel'.Daron Brown
Second year MPharm student excluded from course due to failure of resit - first appeal was unsuccessful - RT Coopers advised on evidence that needed to be adduced - held audio to elicit background to the case and to particularise the grounds of appeal - drafted appeal on grounds of mitigating circumstances - appeal upheld. First published in Google Business Profile Reviews
'Dr Cooper gave incredible advice on my appeal and her knowledge and understanding of how the system works is top notch. My appeal was upheld which I am deeply grateful for. Thank you so much Rosanna. Would 1000% recommend' Jupe
Final year language student wrongly accused of academic malpractice. The allegations were denied by the student. There was clearly mishandling of the case by the university as the university had no evidence and sought to rely on academic judgement. The case was investigated and referred to a committee. RT Coopers picked up the case after another firm of solicitors had drafted a statement for the student and academic malpractice was upheld. RT Coopers drafted a detailed appeal on grounds of procedural irregularity and mitigating circumstances. First published in Google Business Profile Reviews.
'Whilst I have not yet received an outcome to my case, I believe it is essential that I convey my gratitude for everything Dr Rosanna Cooper has done for me to date. Rosanna agreed to take on my case at a time that I truly began to accept that all might be lost after being ignored, misled and mistreated by my University. I was told by previous legal representation that once a University sides with academic judgement there isn’t really much you can do to challenge that. However, when I came to Rosanna, she reassured me that all was not lost and that there was a way to fight back. I can honestly say Rosanna’s tenacity, meticulousness, insight, humour and heart was a heaven send when I needed it most. She told me to let go of my distress and emotion and to pull my socks up and get to work and that’s exactly what we did together. Rosanna understood me more than I understood myself and showed me that she was going to fight as hard as she could in my corner. From the get-go, Rosanna demonstrated her expertise and intellectually sophisticated approach to understanding every minor detail of my case in order to truly grasp what had gone on. Once she understood all of the evidence and with her impeccable understanding of University policies and procedures, she skilfully linked the important details of my case with the necessary evidence into succinct arguments. She also helped me to comprehensively convey that I have mental health issues that had an unforeseeable impact on my studies and which had previously not been considered by my University. She worked morning through the night and over and above what she had previously predicted, in a very short space of time, to help me build my case from scratch all over again. I can honestly say I have never met someone so dedicated to their work and achieving the right and just outcome. She had an envious ability to see the bigger picture whilst also being able to unearth the small but indispensable arguments in my case. If you need a lawyer on your side, not only to fight with their skill but also their heart, Rosanna is without a doubt, the person you want on your side. As someone has said in a previous review – there is no number of stars that could qualify my satisfaction with Rosanna Cooper and RT Coopers Firm'. j t
First year student studying Diagnostic Radiography failed an assignment after three attempts and was withdrawn. The student had applied and the appeal was rejected. The student's application for extenuating circumstances was also rejected. RT Coopers drafted a review of the decision on the grounds of procedural irregularities and extenuating circumstances. RT Coopers drafted the request for a review of the decision of the university. The review of the decision was upheld and the student can return to university to continue with Diagnostic Radiography studies – first published in Google Business Profile Reviews.
'UPDATE: Our review appeal was upheld! Thank you again Rosanna. My son's application for extenuating circumstances and our initial appeal were unsuccessful. We had one chance left with a review appeal, to avoid withdrawal from the course. Rosanna was extremely professional, helpful and very positive at a stressful time. She saw important details in our case that we had not. She put an excellent submission together, linking the evidence and explaining it in a way that works for the University appeal panels. She has brilliant understanding of the university policies and procedures. We would highly recommend asking for Rosanna's help with any third level appeal'. NI Mcs
Final year student graduated in 2020 and needed a chance to repeat the final year due to extenuating circumstances - RT Coopers drafted the appeal and provided guidance as to the evidence that had to be adduced to support the case - Appeal successful - Retaking final year without having to wait until September 2021 – first published in Google Business Profile Reviews.
'In my final academic year I was slowly becoming lost in my anxiety and the stresses of my studies. I was unable to realise this for myself, let alone inform my university that I was struggling so much. When I was told that I would not be able to graduate, and that my last-minute applications for leniency under the circumstances had come too late, I asked Rosanna Cooper for help in appealing my case. Her dedication to my appeal, and her confidence that we would be successful was a lifeline in a very difficult time. In the end, she helped me create an incredibly detailed appeal that comprehensively demonstrated that I had been unforeseeably disadvantaged by my mental health, in a way that the university had not taken into consideration. I am now retaking my third year, after the success of my appeal. Rosanna has given me a second chance to prove myself, and to get the support I did not realise I needed at the time. I would definitely recommend her if you need help with an academic appeal, as she will fight in your corner as hard as she can!' Daniel Johnson
MSc Student - Appealing on grounds of procedural irregularities and extenuating circumstances - RT Coopers gave advice on grounds of appeal - first published on Google My Business
'Thank you very much for providing information exactly in the way I wanted (objective and truthful). I appreciate going the extra mile (or rather a length of equator) to make me realise how I should resolve the issues in future. I felt that I was dealt with accordingly what I need, not what I can pay and the information were priceless. I don't wish upon people to have problems with their universities, but should you have any - I would sincerely recommend Rosanne and the team'. Ana A
Failure of assignment - RT Coopers gave advice on grounds of appeal - successful outcome on appeal - first published in Google Business Profile Reviews
'5 stars is not a high enough recommendation. I was desperate and in great need and Rosanna Cooper couldn’t have been more helpful. Her knowledge gave me so much confidence, by the first phone call I was able to face what I needed to do. Despite it being the Christmas period and knowing she had so many other demands, I was never turned away and her professionalism and advice was so spot on; I never felt as though I was being rushed or not considered with care. This is the type of service you need in this world and most importantly Dr Rosanna helped me see how important it is to give to others even in your time of need. She was very gracious and I am very grateful.' Christene Thompson
Second year Medical student studying the Non-Modular Degrees of Bachelor of Medicine and Bachelor of Surgery- marginally failed the resit for the clinical paper -did not submit extenuating circumstances form - withdrawn from the MBBCh - RT Coopers held face to face consultation with IM to particularise the grounds of appeal - RT Coopers drafted appeal against the decision to withdraw IM from the MBBCh
'The help and support I received from Rosanna is more than I could have asked for. I am so grateful of the true care she put into my case and the support and advice she gave me throughout the entire process. I would like to just say thank you for being so kind and thinking about every decision in this case with such care. If I could give more than five stars I would. I was so happy with the guidance given to me from day one as to what evidence I needed to look into as well as the aspects of my case I needed to look into deeper. If it wasn’t for Rosanna I would have been completely overwhelmed and lost with getting back into university. Thanks again'. IM
Second year Medical student studying for the Non-Modular Degrees of Bachelor of Medicine and Bachelor of Surgery - marginally failed resit - did not submit extenuating circumstances form - withdrawn from the MBBCh - given a Certificate of Higher Education by the University - RT Coopers held face to face consultation with ND to particularise the grounds of appeal - RT Coopers drafted academic appeal on grounds of procedural irregularities and extenuating circumstances - academic appeal successful - allowed to return in September instead of retaking the year
'Would just like to let you know that I’ve been re-instated at University for medicine, and will be going back this September! Thank you so so much for your help, I can’t thank you enough, it has allowed me back on to my dream course and hopefully I’ll become a doctor! (Fingers crossed)'. ND
Final year Pharmacy MPharm (Hons) student excluded after 5 years of studying pharmacy - accused of academic misconduct - extremely harsh penalty as this was a minor examination incident - university had wrongly interpreted its regulations on academic misconduct – university took a tough stance – by the time RT Coopers were instructed it seemed that there was no chance of obtaining the MPharm - following face to face consultation with student to particularise the grounds of appeal, RT Cooper drafted stage 2 academic appeal against Panel's decision – RT Coopers guided the student to escalate the case as there were other factors that had to be explored at a higher level within the university in case such factors had impacted on the decision of the Panel – RT Coopers continued to provide guidance and support throughout the whole process (sometimes it seemed bleak) – eventually the university changed its regulation as a direct result of this case in order to allow the student to have a final attempt at the exam in question (unprecedented) - registration to the GPhC was also reinstated
'I would like to give a personal testimonial for the excellent service I received from RT Coopers. I met Rosanna after I spoke with several solicitors. seeking legal help regarding my situation with the University. With all the other solicitors/barristers I felt belittled by them but not with Rosanna Cooper. Rosanna and her team made me feel welcome. She understands me so perfectly that I feel she knew me for many years. Although Rosanna was friendly, she always remained professional. Her attitude towards my case was honest and professional. Despite the difficulties of my case and after the rejection of my appeal by the University, Rosanna offered support and faith. From a situation where the University decision was to terminate my Registration, Rosanna transformed it into a successful appeal. She worked exceptionally hard and paid attention to every small detail of my situation my registration was re-in-stated. There were times when I rang Rosanna out of hours, but she was always on hand to listen and encourage. I strongly recommend RT Coopers to students as I know they will not only make you feel welcome and important, through hard work and determination, you will have a greater chance of winning your case. Rosanna was an angel. Thank you so much Rosanna and God Bless You’. Miss O.I.E.
Third year medical student withdrawn from program- failed resit - held consultation with PS via audio to particularise the grounds of appeal - RT Coopers then drafted detailed academic appeal on grounds of procedural irregularities and mitigating circumstances requesting permission from the university to allow PS to re-enrol on the program - university outside of the UK - appeal successful - first successful appeal in the history of this university
'I would give Dr. Cooper more than five stars for her tenacious effort, advice and help during my case. She works extremely hard and puts all her efforts towards analysing the case. When I faced probably the most difficult academic situation, Dr. Cooper was there to rely on for strength and keeping focused. She was very professional and accommodating to me despite a huge time difference. I found her services more useful and helpful than any lawyer in the United States. She is able to analyse a different country’s system of educational law, so I highly recommend her even if you aren’t based in the UK. She handles the cases directly and there is no delegation to another unknown lawyer which I really valued. She is always prompt in replying to emails and managing the workload despite deadlines. She helped ease the burden of what I had to do in a deadline driven academic fight. I was under extreme pressure and honestly could not have completed what I needed to do without her. From looking at evidence with a critical eye to advising on who to seek for support, she is a woman of many talents. My school kept making my case seem bleak with no other options and that no other student had been successful in cases before. However, Dr. Cooper and I broke this supposed trend. It was the most surprising and satisfying feeling to know it had been a positive outcome. Most importantly I felt she really cared about me and my case. She was empathetic of how much emotion and high stakes were involved with my case. She was able to help me seperate myself from emotions and the work that sits pending. I wouldn’t have had the will to move forward and put myself in the right headspace without Dr. Cooper. There aren’t words to describe truly how she has helped. Thank you so much'. PS
Third year MPharm student. Failed Assessment on three attempts and excluded from university. Mo appealed against decision. Appeal rejected. Held consultation with Mo via audio to particularise the grounds of appeal - RT Coopers advised and assisted student during audio in particular in connection with the new evidence that had to be adduced and drafted a fresh academic appeal on grounds of extenuating circumstances. Student readmitted to MPharm course as appeal was successful
'Dr Rosanna Cooper and her team were brilliant. They dragged me kicking and screaming through a lengthy complicated appeal process. No stone was left unturned and such fine attention to detail paid off with a successful result. We recommend them highly without any hesitation. Thanks'. Mo
MPharm student was unable to complete the GPhC registration assessment due to failure of the resit – there were extenuating circumstances existing at the time of the resit which were not made known to the GPhC – RT Coopers were instructed to write to the GPhC around 3 years’ later to request reconsideration of the decision as the student had failed to appeal the decision at the time – RT Coopers wrote to the GPhC and the GPhC (i) allowed a suspension of the time limits stipulated in the Registration Assessment Regulations; (ii) an annulment of the result of the resit; (iii) the appeal to be reinstated; (iv) the GPhC held that the student had now met the requirements of the Registration Assessment Regulations for the original appeal to be upheld and for an extension of the period in which the initial training and education of a pharmacist must be completed and, as a result, the student was granted an extension of one year to complete a further six months training placement and one further attempt at the registration assessment
‘From day one Rosanna has been helpful and sympathetic towards my case. When I left messages RT Coopers used to get back with a response and was able to contact out of business hours when necessary. The firm prepared my appeal to the GPhC 3 years later. I was very happy with the way RT Coopers managed my case and the service they provided I finally thank all the staff especially Rosanna for her support. Hence I definitely recommend RT Coopers’. Tahir
First Year Medical University - marginally failed the resit for the written exam - KG drafted and submitted stage 1 academic appeal which was rejected – Withdrawn from Medical School - Held consultation to particularise the grounds of appeal - RT Coopers drafted stage 2 academic appeal on grounds of procedural irregularities and extenuating circumstances - Appeal successful - Now a Doctor
'I would like to write this testimony to showcase the quality of the work that Dr Rosanna Cooper and RT Coopers do. I came to them following a recommendation from a friend, and within minutes of the consultation I could understand why the positive reference had been made. Dr Rosanna was kind, shrewd, and incredibly thorough with her work which resulted in a service that felt over and beyond the normal expectations you would have from a law firm. Dr Rosanna Cooper worked tirelessly to a very prompt deadline and I cannot thank her enough for the hard work she poured into my appeal, her honest, professional, and thorough approach to the case really motivated me and made me feel more hopeful about the situation than I had for months, and her example has helped me move forward and to motivate myself to achieve better outcomes in the future. Thank you for all the help and support. I really felt like you believed in me, worked hard for me and it means the world'. KG
Then Medical Student now Medical Doctor - RT Coopers drafted appeal
‘I would like to take this opportunity to give a personal testimonial for, what I believe, is an excellent law firm. Following an issue with an educational institution at which I studied for three years, I spoke with a number of firms seeking legal advice regarding my situation. RT Coopers solicitors, namely Rosanna Cooper, showed immense enthusiasm despite facing a very tight deadline to collate a case over simply one weekend. This was the deciding factor for me to choose her for representation. She offered support, faith and integrity to a situation which was otherwise rather dismal. With her uniquely selfless work ethic, she built an unflawed case worthy of acclaim. Furthermore, she never at once gave thought to the amount of time she spent working on the case; and simply applied her full efforts until the work was complete. I honestly cannot fault the service I have received in any way, shape or form and would certainly recommend this firm to anybody seeking legal representation in their specialities. I won my appeal and I am now at medical school. The quality speaks for itself.’ Dr Ajay Doal
Second Year Dental Student on the BDS Programme studies terminated due to lack of satisfactory progress as failed resit the OSCE. By the time KM came to RT Coopers, KM had completed the University Internal Procedures. RT Coopers drafted the Complaint to the OIA on grounds of procedural irregularities and extenuating circumstances - Complaint upheld as justified - Complaint successful - Now a Dentist
'Thank you so very much for helping me through the most difficult time of my life, showing me that whatever happens, there is always light at the end of the tunnel, if you have the right people by your side. I felt that person was you Dr Rosanna Cooper and your colleagues at RT Coopers, helping and supporting me along the most perilous legal journey of my life. God Bless you! Thank you all so very much. I would give an excellent rating of 5 Stars.' KM
Parent of Medical Student, Excluded now back at Medical School
'Rosanna, we cannot thank you in words for what you have done for us. Your personal attention is phenomenal. You have worked over and beyond with your team - Tariq and Jenny. You are tireless and put all your energy into every task. Above all you are a kind and most caring individual. Because you acted on his behalf, our son won his appeal against the medical school after he successfully complained to the OIA. God Bless!' Dr Atul Khanna
Third Year Dental Student studies terminated due to failing resit - RT Coopers held face to face consultation with Mr Zubair to particularise the grounds of appeal - RT Coopers drafted academic appeal - main ground was extenuating circumstances - Appeal successful and now back at Dental School after termination of studies
‘I came to RT Coopers Solicitors when I thought I was out of my comfort zone, physically and psychologically down and felt deserted. I not only received excellent support which got me readmission into university, after being harshly told to resign, but I also received the outstanding push and motivation which I required to aid with my recovery from depression. I thoroughly recommend RT Coopers Solicitors as I feel that the support provided to me and my family was invaluable and indispensable. And I feel that Rosanna's motivation helped motivate me to broaden my skill set and increase my confidence in myself.’ MA Zubair
BSc in Mathematics and Statistics for Finance First Year Student- Requested to Withdraw – Decision Deferred – RT Coopers drafted Statement for IR to submit as Mitigating Circumstances along with Medical Evidence – Decision to Withdraw Overturned – Student allowed to repeat year
'It has been a pleasure for me to work with RT Coopers Solicitors. After failing my exams, I have been requested to withdrawal from college. However, after a long discussion with the head of department, I have been given the chance to provide evidence of my mitigating circumstances. I prepared my case with Dr Cooper and her involvement was beyond words. She was aware of my situation and she did everything to understand my case. She assisted me during the redaction of my statement and her professionalism was quite impressive. I had a tight deadline and without a doubt it has been respected. Thanks to RT Coopers Solicitors, I have been given the chance to repeat the year without leaving any detail explaining my medical case. Thank you for everything'. IR
Final year student BA in Politics and International Relations accused of plagiarism - when student instructed RT Coopers the best outcome the student could have hoped for was a zero mark for the module - RT Coopers held audio with Zoey to particularise the grounds for the statement to submit to Panel for hearing - RT Coopers drafted a statement in support of case on the grounds of procedural irregularities and mitigating circumstances - cleared of plagiarism on the strength of the statement
'It has been a pleasure to work with RT Coopers. In their handling of my case, I was met with compassion and true dedication to ensuring that I received the best possible outcome. Rosanna went above and beyond in her work, liaising with me frequently and ensuring that all work was completed to the highest standard. From my experience with the firm, it is evident that RT Coopers is a well run, professional organisation. Their team are friendly and helpful and provide genuine, honest advice. In all matters pertaining to higher education law, I do not believe that there is a firm better equipped to handle student cases or concerns.
I am so thankful for all the work RT Coopers have completed for me. The outcome I received as a consequence of their hard work is more than I could have hoped for. As the head of the firm, Dr Rosanna Cooper is an outstanding solicitor. Her dedication, intellect and compassion are second to none. Throughout her dealings with my case, I was assured, knowing that she was fully devoted to my cause. Given that students invest both emotionally and financially in their education, matters pertaining to higher education law can deem daunting at first. However, with RT Coopers, students can rest assured that their future is in safe hands. After what has been a stressful few months, I am now confident in the knowledge that my future is bright, and that I am fully vindicated with the resolution of my case'. Zoey
Third Year Medical Student excluded due to failure of resit - held face to face consultation to particularise the grounds of appeal - RT Coopers drafted academic appeal - appeal rejected by University - RT Coopers drafted complaint to the OIA - complaint held as justified by the OIA - case went before University panel - panel hearing held - returned to Medical School
'Thank you for the support you have given us in our moment of need. You and your team took it upon yourselves to deal with our case with dedication, thoroughness and hardwork. We remain amazed to note that you replied to e-mails when most of the world would be asleep. You and your team were always contactable when we needed you. You did not leave a stone unturned insofar as the legal aspects of the case were concerned and also managed our case by probing the contentious issues in great depth. As a result we won our appeal against the medical school as the OIA held our complaint was justified! Most importantly you acted from the Heart.' AK
Final Year Medical Student (7 years) - did not make extenuating circumstances known to the Faculty - withdrawn from the Bachelor of Medicine, Bachelor of Surgery and Bachelor of Science in Medical Sciences for unsatisfactory academic progress after failing resit for the medicine PACES exam - narrowly failed - held face to face consultation to particularise the grounds of appeal - RT Coopers drafted academic appeal on the main ground of new evidence of extenuating circumstances - NB was re-admitted in September of the same academic year to Medical School after winning Appeal in August - now Medical Doctor
'I came to RT Coopers in my hour of need as my last ditch effort to salvage my career after my studies were terminated as a final year medical student. I was hesitant at first but I could feel the warmth and care Rosanna had for me and my plight through our first "consultation" on Skype. My overall feeling about the firm is that RT Coopers is a team of very competent lawyers led by an outstanding lawyer who is willing to fight for the rights of others. Rosanna is an artist and expert at dealing with people and delicate issues surrounding the matter presented to her. She worked day and night (even weekends) to make sure my tight deadline was met. The work ethic and dedication shown to me, as though I was the only client at the time, is above and beyond what I could have expected and certainly exceeds the time I was levied for. Rosanna spent hours on the phone with me to ensure I was coping with the stress and believed in myself. To me she has been an absolute rock through these tough times. In fact Rosanna still checks on me ever so often.
Through working with Rosanna certain aspects on my life which had been having a negative effect on me were highlighted which provided a new direction and dimension to my case. Rosanna's approach is one of firmness intertwined with a soft approach getting one to accept responsibility for one's shortfalls as well as not placing any unnecessary blame on the individual. I was at a loss when I first came into contact with Rosanna as to why certain things had happened for so long. After meeting with Rosanna I have become aware of so much about myself and conflict resolution. That is the nature of the holistic approach to the services provided by RT Coopers. It was an absolute pleasure to find that regardless of what time of day it was one always got a reply to text messages, emails and calls.
Through my contact with the firm I have learnt the importance of debriefing after every event. Not only does one learn from any mistakes made but it reinforces positive behaviours. Rosanna debriefed me on various examinations and periods of my life which highlighted the areas that needed extra attention to overcome my difficulties. Words cannot describe how much I appreciate what Rosanna (and her team) have done for me. She has given me the light back into my life. I know she'll remain a member of my family forever. Should I ever need her again or come across anyone who needs legal assistance, I would not hesitate, even for a second, to call upon her. I know she will help as I am now back at medical school. If you are looking for a firm to help you in your hour of desperation choose RT Coopers. Not only will they win your case for you, but they will support you throughout the whole ordeal. I rate RT Coopers a 5 (if I could give a 10 I would).' N.B
Parent of D.M, ex Medical Student, Withdrawn from course on Appeal allowed to Qualify
'Rosanna, It has been nearly a year since we have known you at a time that was looking complicated. Since then we have been impressed and admiring of your always outstanding support in a clever, kind and timely way. You were always present when it was difficult or important. No matter whether it was holidays, week-ends or very late evenings you were there when we needed you. We were also impressed to see how you could put together a bunch of ideas which were not always clear in the beginning, and structure them in a very appropriate manner. You supported our son through the long process of appeal and complaint while keeping him strong and focused. You are not only a lawyer but a lot more: a specialist of the human being in many of its facets. Thank you for your invaluable and caring support, for keeping his spirits up and for helping him regain confidence throughout this long and exhausting process. Thanks to you the ordeal came to an end with a successful outcome. In addition you have taught our son a lot about how to face and deal with difficulties. You have taught him a lesson for life. Thank you for working with your heart. Thank you also to your team especially Jenny and Tariq for their kindness, efficiency and help.' M. B
Medical Student MBBS 2nd Year Medicine was excluded from Medical School - did not submit Mitigating Circumstances Form - RT Coopers drafted academic appeal - Appeal successful - now Medical Doctor
‘I came to RT Coopers Solicitors in a time of need and desperation. I was welcomed by a friendly and professional team of staff who were highly motivated to help me with my case. Their attitude towards my issue could not have been better. Dealing with a very narrow time frame, Rosanna and Tariq transformed my appeal from a very dismissible case to a very strong one. They worked exceptionally hard and paid attention to every small detail of the situation. The appeal they wrote on my behalf could not have been written more accurately even by myself. I would recommend this law firm to anyone requiring legal assistance, especially for higher education cases. I evenbtually won my appeal.’ SS
A grateful ex-student withdrawn from course – RT Coopers drafted appeal on grounds of on Exceptional extenuating circumstances - Appeal granted - Allowed to Qualify
'Rosanna assisted by her team was the right person at the right time in my hour of need. From day one she was there to support and guide me through so many obstacles. At each obstacle she made me reconsider options, alerted me to potential pitfalls, whilst at the same time making me feel in control of my destiny. The task we undertook was an arduous one that took us through several internal institutional stages over many months. In similar situations the hardest part is dealing with the dogmatic facade of an institution that is unlikely to have been previously challenged in this way or to this degree. Equally, an institution will always try and circumvent its internal failings.
Rosanna is an artist at tackling these hardest challenges. She uses the appropriate firmness whilst also knowing how and when to display a soft approach because she has a vision of how it all fits together and how to build it up. This blend is a true accomplishment that helped to make the most of my case where no matter how disheartening the rebuttals were or the length of the process was, the case kept getting stronger.
All in all she has so many more unconventional qualities than being just brilliant in her field. She was my life coach in my hours of despair as well as instilling me with confidence when it mattered. She was always available to speak at crucial times which in turn calmed my nerves and prevented me from acting rashly.
Crucially, Rosanna always believed in me and I believe this was so important in finally attaining the positive outcome we were seeking. I am extremely fortunate to have found Rosanna for she enabled me to stand up for myself and regain a sense of freedom.' D.M
MSc Student: Withdrawn from Course and awarded Diploma on Appeal Awarded MSc
'RT Cooper is a reliable law firm. I am an international postgraduate student from China who studied in the UK. Unfortunately I was undergoing a tough academic appeal. After the initial attempts by myself, I finally turned to RT Cooper for professional help. Before I decided to choose RT Cooper, I consulted several firms, but RT Cooper made me feel most comfortable. I had my first consultation with Rosanna Copper who made me feel she was really relating herself with my experience and circumstances. The compassion she showed me influenced my final choice. She was really willing to help me and spend her time on the case. She is very sharp. She knows what the key arguments are which can help us students to get better chances in our appeals. Though my case was not easy, she still gave her all to help, and I believe we made a very strong appeal letter. I really appreciate her work. As a foreigner, I know very little about the system, and what is a persuading appeal. It pains me a lot when I see two appeal letters which were written by myself dismissed. RT Cooper filled in that gap, helped me get the key issues. The whole writing procedure of the appeal letter was communicated via E mails and Skype because I am not in the UK, but it did not cause any inconvenience or communication difficulties. I felt as if I was just in London and talking to her face to face.' XLL
Dental Student withdrawn from course - held face to face consultation - drafted academic appeal - attended panel hearing - YL re-admitted
'I was truly blessed to have been referred to RT Coopers by a friend. I was extremely impressed with Dr Cooper’s professionalism, dedication and efficiency in handling my appeal statement . Her keen analytical mind and fantastic understanding of the legal system led to an epiphany's regarding my appeal case. She and her team sacrificed their weekend and worked relentlessly to provide a waterproof appeal which led to the best possible outcome. In addition, she took time off her busy schedule to support me through my hearing and provided invaluable advice and prompts. I most definitely would not have succeeded without her. She led me to analyse my own shortcomings and provided me with the insight to understand my case thoroughly, most importantly, she emphasised the importance of being honest and the conviction of standing up for what is right, which I believe made all the difference. I had imagined that this would be a difficult and confusing process, but Dr cooper was able to allay my concerns and kept me fully appraised of progress at every stage. This is my first experience of dealing with solicitors, and I am pleased to say that it was a positive and stress-free one. I would have no hesitation in using Dr Cooper’s services again in the future, and I will certainly recommend her to my friends and colleagues. It is comforting to know that solicitors like Dr Cooper still exists and strive for justice and equality.’ YL
PhD Veterinary Student - deferred studies due to extenuating circumstances - university refused readmission - RT Coopers held face to face consultation with student to particularise the grounds of appeal - RT Coopers drafted appeal which was rejected by the university - RT Coopers drafted OIA Complaint as completion of procedures letter issued by university in relation to the appeal - RT Coopers drafted complaint and requested the OIA to stay the outcome of the OIA complaint (against the appeal) pending the decision of the university complaint - RT Coopers drafted a second complaint to the OIA and requested the OIA to consider both complaints together - OIA held case was partially justified
RT Coopers Solicitors have brilliantly and tirelessly represented me in a medical/disability discrimination complaint that was filed with the University and OIA. After a year of getting nowhere on my own against an uncompassionate School and Faculty, I was fortunate to find this legal team to represent me. Their compassion and understanding of my situation was overwhelming. For the first time, I felt like someone listened and understood. Their knowledge of University rules and regulations has allowed them to move a complaint forward that appeared to have been dismissed by the highest levels of the University. Rosanna was always willing to speak to me when a decision was made that she feared I would find distressing and explain the true ramifications of the situation. This would put my mind at rest and focus me on the next step in the process.
RT Coopers Solicitors took over the stressful and horrible task of fighting for my right to stay at the University and allowed me to focus on my medical recovery from cancer. Before contacting Rosanna, I spent countless hours (around medical appointments) speaking to my University Student Representatives who tried to assist me, but were not equipped to deal with ‘real life’ crises. My formal complaints were dismissed by uncompassionate and sometimes cruel-acting Faculty members. Rosanna composed and filed brilliant complaints demonstrating the injustice of the Faculty’s treatment toward me and the faults in previous University decisions. I am now waiting for a final outcome. Although I hope to be able to return to my PhD Studentship, the outcome no longer matters. By allowing Rosanna to take over the stressful complaint process, I have been able to heal and forgive. I have taken the first steps towards medical health and am hopeful of finding a professional future. I am ready to put the University nightmare behind me.
I cannot thank RT Coopers or recommend them highly enough. Rosanna is strength, compassion, and brilliance. I am forever grateful. Yours Sincerely.' SH
LLM Student - Degree classification dispute - academic appeal prepared by RT Coopers on grounds of extenuating circumstances and procedural irregularities – appeal submitted by student - accepted and progressed by University to next stage - appeal successful which led to reclassification of degree from 2:1 to first class honours
'Dr Rosanna of RT Coopers did a phenomenal job with my appeal for my degree classification. I had previously made three attempts to the University myself, but failed to get the traction that Dr Rosanna’s appeal received from the University. To state that Dr Rosanna is a legal powerhouse with a brilliant mind and unparalleled genius, is an understatement. The reality is that her legal prowess far surpasses what words can describe. She was always there for my questions and intrusions. Working with me on the appeal sometimes into the wee hours of the night, she showed that she cared, but above and beyond being a remarkable guru in this area, her unique ability to engage with the subtleties of the academic regulations. She is filled with an overwhelming goodness in her heart. My appeal is now before the University. Its arguments stand the strongest, most coherent and compelling they have ever been. Dr Rosanna is a life saver and for this, I am grateful. Words cannot do justice to express my overwhelming gratitude for what Dr Rosanna has done for me.' PK
Law Student. Not allowed to become a member of the Solicitors Regulation Authority (SRA) because found guilty of plagiarism. On appeal granted membership to the SRA
'I will like to thank RT Coopers especially Rosanna and Tariq for their immense support and advice they offered me within such a short period of contacting them. I had a very tight deadline and was almost on the verge of giving up. They showed concern and thorough dedication and were never late with replying to my emails. I was never made to feel like my case was hopeless, infact their passion and drive gave me the strength I needed both now and for the future. On a few occasions I called Rosanna out of office hours and she was always on hand to listen and encourage me. I still cannot believe how someone could understand me so perfectly within few days of meeting me. I felt like I had known Rosanna for a long time. My thoughts and emotions were well captured, something I could not do myself. I was even advised to take some courses that will help me become a better person, which was beyond my expectations. My experience with RT Coopers has been fantastic and will gladly recommend their services to anyone requiring help and support from education lawyers. My appeal was successful and now I can look forward to a bright future. I rate RT Coopers 5 out of 5, for a highly impeccable service.' R.J
Student Nurse, OIA Complaint
‘I am most grateful for the service I received from the team at RT Coopers. I would like to thank you as you were there for me at all times whenever I needed you. You helped me to find my identity and brought back my confidence which I had lost. I am very delighted to know you and happy to continue to work with you and will recommend your service to fellow friends. Your hard work and the systematic way in which you handled my case makes the service very excellent. Furthermore, I appreciate you for preparing good arguments that reflected the complicated issues in my case. You offered a huge advantage in terms of professional knowledge in spite of the challenges I faced. Thank you Rosanna and Tariq for your warm welcoming personalities, good communication and flexible and balanced approach received from you. It has been good to work with you.’ R.M
Trainee Teacher, deregistered
'I cannot praise Rosanna and Tariq highly enough. They worked so hard on the appeal of my practical exam - indeed, I could not believe the hours that Rosanna worked as we were on a very tight time-schedule so Rosanna seemed to work right through the night. I was amazed with both her humanity in being able quickly to see the injustice of the situation I was in, coupled with her professionalism in being able to draw all the strands together in compiling an appeals document which sounded just like it came from my pen. Rosanna is kind, caring and has unbelievable empathy at a time when a student and the student's family are highly stressed and emotional. She throws a lifebelt to those who are drowning in a sea of injustice. She is incredibly hard working, dedicated and focused. Thank you sincerely, Rosanna! You provide a wonderful service and you are so dedicated to your clients.' R.C.
Student studying podiatric medicine course - withdrawn from course due to non-attendance - RT Coopers drafted academic appeal on grounds of extenuating circumstances - student re-admitted
'It was an absolute pleasure working with Rosanna and her team. Her advice and actions were one of a true professional. She has worked vigorously on every detail and problem that I encountered guiding me step by step through any difficulties. I felt that we bonded during our time working together and the sincerity from Rosanna and her team is one that is rare to encounter. I would recommend RT Coopers to my friends or family as I know how dedicated and passionate this firm is about their clients and cases. I would say look no further if one is in search of a lawyer within this field, you won't be disappointed. Many thanks to Rosanna and her team I am forever appreciative as I had a successful outcome.' LH
Law Student based in Australia - held consultation - drafted academic appeal which was successful
I live in Australia and I am a final year law student. Just before Christmas 2014, a very complex academic situation arose and I did not know who to turn to for help. I spent many sleepless nights in writing the chronology and searching the University rules that dealt with my situation. Right from the outset I knew that I needed an expert lawyer (a genius) to deal with several aspects of my enrolment including exclusion. Preparing an appeal with so many added complications was not an easy task. I prayed and prayed that I could find a lawyer that I could trust with an objective mind willing to help me. My lucky stars led me to RT Coopers in London. I emailed them. When I was contacted by Dr Rosanna Cooper I knew straight away that I was in good hands. Rosanna knew exactly what needed to be done. We both spend many hours in communicating with each other prior to submitting the appeal. I am very lucky to have found Rosanna at RT Coopers and I am sure that as a consequence of Rosanna’s intervention I will graduate in May 2015.' NP
Medical Student
'Thanks for all of your work on my case over the last few weeks. I really do appreciate the time and effort that went into this. Should I have any other legal issues in the future, I'll be sure to contact you as I was very impressed with the way everything was conducted.' AD
Ex-student nurse, Deregistration and on Appeal re-admitted
When I called RT Coopers one Friday morning, my case was a very difficult one as I was appealing and looking for re-integration into university to finish my nursing degree. I have to say that the time I called RT Coopers, I was desperate about my education, depressed about what had happened during my placement and facing bereavement of my younger brother. As English is not my first language, believe me I wanted just to speak in my mother tongue. I don't know how this team understood me.
I will like to add that Rosanna spent so much time with me. On one occasion, she spent more than four hours on Skype with me just to get more details and get to grips with the issues in my case. In my mind, I was questioning myself about what is she looking for? Why so many questions? Honestly, she knows her job. The appeal the team wrote was very effective and successful. I went back to my education but because of language barrier, I have had to change to another course. I will not hesitate to recommend this firm.' V.N.
Real Estate, Finance and Investment, Deregistration - RT Coopers drafted academic appeal due to extenuating circumstances - on Appeal re-admitted
'I found working with RT Cooper's an easy and pleasurable experience from the very beginning. The members of staff were very understanding and knowledgeable and offered sound advice on a complicated case. One thing that stood out for me was the extra mile that they were willing to go. My case had an uncertain and tight deadline and when it became necessary the team at RT Cooper's worked throughout the night to get everything done. As a result of their work, my university appeal was successful, which meant I was able to sit the exam as a first attempt. This allowed me to get the degree and job I wanted. A Big thank you to Rosanna and the Team!' VS
Parent of Final Year Medical Student. Excluded, on Appeal allowed to retake final year exams
'I wanted to thank you on behalf of the whole family for your assistance during our daughter’s appeal. We really appreciate your help and the personal effort and touch put into it. Once again, many thanks and may God richly bless you for caring'. FB
Links to Testimonials
All Testimonials - Academic Appeals various students - Academic Integrity - Academic Misconduct and Academic Malpractice- Cheating - Collusion - Complaints to the OIA against Universities - Dentistry Students - Disciplinary - Exclusions - Expulsions - Extenuating Circumstances - Failed resits for OSCE/ISCE/PACES - Failed resits for written paper - Failed resits - Failed retake year - Fitness to Study - Fitness to Practise - Medical Students - Mitigating Circumstances - Panel Hearings - Pharmacy MPharm & GPhC Registration Assessment Appeals - PhD Students - Plagiarism - Poor Referencing - Procedural Irregularities - Withdrawal - Withdrawn from University - Representation before Panels and Committees - Termination of Studies - Veterinary Students
Related Services
- Academic Appeals
- Dentistry
- Fitness to Practise Medicine
- Higher Education
- List of Universities: Successful Cases
- Misconduct in Research
- Practice Area: AI & Data Science
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28-08-2024 - Patents - Artificial Intelligence
05-07-2024 - Case Study : OSCE Retake
26-06-2024 - IBM vs LZLABS report by D Corbin
20-05-2024 - Case Study : Biomedical Science
14-03-2024 - Case study : MSc Nursing Student
22-02-2024 - Case Study : Accused of Plagiarism
09-11-2023 - Testimonial : MBBS Resit Failure
05-11-2023 - Case Study : MBBS Professionalism
01-11-2023 - Pre-packed Food Labelling Deadline
26-10-2023 - Case Study : MBBS withdrawal
14-10-2023
